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The Supply Chain Operations team at Aurora is looking for a Service & Spares Material Planning Analyst to ensure maximum fleet uptime through strategic inventory management and repair operations. This role is the bridge between hardware reliability and field execution. You will be responsible for managing the end-to-end lifecycle of Aurora hardware - from forecasting spare part needs and designing distribution networks to managing the 'reverse logistics' of reworks and repairs. Your goal is to balance high hardware availability with optimized inventory costs to keep our fleet moving.
Job Responsibility:
Develop and execute demand forecasts for spare parts to ensure high fleet uptime while minimizing excess inventory carrying costs
Support the design of the service network to determine optimal stocking locations (forward-stocking locations vs. central hubs) based on fleet density and lead times
Manage the flow of 'core' returns
track damaged hardware from the field through the repair/refurbishment cycle and back into usable stock
Build and maintain dashboards to track Key Performance Indicators (KPIs) such as Part Availability Rate, Mean Time to Repair (MTTR), and Inventory Turns
Partner with Field Service Engineering and Reliability teams to adjust stocking levels based on real-world hardware failure rates and engineering change orders
Work with procurement to ensure service POs align with fleet expansion plans and historical consumption data
Reconcile inventory discrepancies within ERP/MRP systems to ensure 'Clear to Service' (CTS) visibility is 100% accurate across all field locations
Identify bottlenecks in the return-to-vendor (RTV) process and implement automated workflows for tracking serialized hardware
Requirements:
Bachelor’s degree in Supply Chain Management, Business, or a related field
3+ years in supply chain or operations, with a specific focus on service parts, aftermarket support, or reverse logistics
Strong ERP/MRP experience (e.g., NetSuite, SAP, Oracle) with a proven track record of managing serialized inventory and repair orders
Advanced Excel, Mode, and/or Power BI skills
ability to manage large datasets to identify 'bad actor' parts or logistics bottlenecks
Thrives in an 80% execution / 20% strategy role—you enjoy solving the daily puzzle of getting a part to a downed vehicle while suggesting ways to automate that process for the future
Ability to collaborate with Supply Chain Managers, Field Technicians, and global Procurement teams
Ability to work in a fast-paced environment where fleet priorities can shift daily
Nice to have:
Experience in the Automotive, Aerospace, or Robotics industries
Proficiency in visualization tools (Tableau, Power BI) and SQL
Knowledge of Six Sigma or Lean methodologies as applied to warehouse and repair operations