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Join our team at Vertu Volkswagen Hereford and become a valued Master Technician! We are offering a Competitive basic salary up to £42,900 depending on skills and experience. This is based on a 40 hour working week and Saturdays paid as overtime and an additional over-performance bonus opportunity. We are also offering a sign on bonus with this role, £2,500 in month 1 and £2,500 in month 13 of employment! Your role as a Master Technician is crucial in delivering an exceptional customer experience, built on trust and honesty. We are expanding our team and currently seeking skilled individuals who take pride in their work. As a Master Technician you will be the expert in carrying out diagnosis and undertaking servicing and repair work on customer vehicles. You will effectively use your technical knowledge and skills to ensure you and your colleagues are working efficiently. You will be expected to liaise with service advisors, customers and senior management ensuring excellent customer service and a professional approach at all times. We will also require you to assist in the mentoring and development of apprentice technicians. Quality workmanship and achieving first-time fixes are core values that guide everything we do.
Job Responsibility:
Carrying out diagnosis and undertaking servicing and repair work on customer vehicles
effectively using your technical knowledge and skills to ensure you and your colleagues are working efficiently
liaising with service advisors, customers and senior management ensuring excellent customer service and a professional approach at all times
assisting in the mentoring and development of apprentice technicians
Requirements:
A relevant formal qualification in Automotive City & Guilds / NVQ Level 3
Current experience as a Vehicle Technician
Your own set of tools
A full UK driving licence
Nice to have:
MOT license preferred but not essential
What we offer:
33 days of annual leave, increasing to 37 with length of service
Flexible working arrangements
Access to full manufacturer training to develop your skills
Dedicated EV Electrical training
Access to our Evolution Management Development program
Enhanced maternity and paternity leave
Share incentive scheme
Tool Insurance Programme
Pension scheme
Online rewards platform offering cashback and discounts