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Arriva London South Limited Logo Arriva London South Limited · IT - Administration

Master Technician

United Kingdom, Hemel Hempstead 55000.00 GBP / Year · Job Posted April 16, 2026
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Job Description

We are looking for experienced and ambitious PCV Master Technician to join Arriva in our Hemel Hempstead area on full-time permanent position. The Master Technician’s role will be the focal point in the depot for complex technical issues and OBD diagnostics, forming the interface between engineers and the Engineering Manager. In this role as Master Technician, you will be responsible for diagnostics, repairs and advice on engines, gearboxes, axles and electrical faults including body systems. The Master Technician will be multi-system experienced and take the lead in complex fault finding related to CAN Line, After-Treatment Exhaust Systems, Euro 5/Euro 6 Engines, Multiplex and Electrical Faults, High Voltage and Hybrid System Diagnostics.

Job Responsibility

  • To be the first point of contact for in-depth engineering fault finding and repairs on specific bus types
  • Carry out diagnostic tests on a wide range of company vehicles and equipment
  • Subject matter expert in Mechanical and Electrical fault diagnostic
  • Custodian of all technical campaigns and fleet checks within their garage
  • Notify the Technical and Systems Manager of faults identified within their area of expertise
  • Advise the Engineering Manager on technical issues within the garage
  • Carry out projects/trials on behalf of the Engineering Director and/or Technical Manager
  • Develop and foster good working relationships with engineers and serve as mentor to apprentices where applicable
  • Develop and maintain effective communication and relationships with chassis and body manufacturers and OEM suppliers

Requirements

  • Minimum qualification of NVQ Level 3 standard
  • Comprehensive understanding of diagnostic equipment and its applications such as Electrical components like alternators, starter motors, electrical looms and wiring harnesses
  • Experience of working with Diagnostic Software Packages such as Cummins Insite, Volvo Tech Tool, ACTIA, WABCO, Xentry etc.
  • Skilled in the use of IT systems, including Excel, Word and Outlook
  • Full understanding/appreciation of the terms and condition of the Company Operating Licence
  • Willingness to adapt and update skills and attend training courses
  • A full UK driving licence (6 points or less)
  • Ability to be passed fit for a PCV pre-employment medical
  • Ability to prioritise own workload
  • Flexibility to change priorities and resources quickly to meet the needs of the garage

What we offer

  • On the job training & development - High Voltage Level 1-4 /EV training, roadside assistance, IRTEC accreditation & diagnostics training
  • Free bus travel for you and a nominated member of your family
  • We will train you and upgrade your licence to drive a bus!
  • Access to the Arriva Village - Retail discounts and offers worth up to £1,200 per year
  • Arriva Wellbeing Support and Annual Health Screening
  • 25 days plus bank holidays
  • Arriva Workplace Pension
  • Full PPE and Workwear provided
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