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We are looking for an experienced and ambitious PSV Master Technician to join Arriva at our Barking depot on a full-time, permanent basis. The Master Technician will act as the focal point within the depot for complex technical issues and OBD diagnostics, serving as the key link between engineers and the Engineering Manager. In this role, you will be responsible for diagnosing, repairing, and providing technical guidance on engines, gearboxes, axles, and electrical faults, including body systems. You will bring multi-system expertise and lead complex fault-finding activities, particularly in areas such as CAN systems, after-treatment exhaust systems, Euro 5/Euro 6 engines, multiplex systems, electrical faults, and high-voltage/hybrid diagnostics.
Job Responsibility:
Act as the first point of contact for advanced fault finding and technical repairs across specific bus types
Carry out diagnostic testing on a wide range of company vehicles and equipment
Serve as a subject matter expert in mechanical and electrical diagnostics
Take ownership of technical campaigns and fleet checks within the depot
Report identified faults to the Technical and Systems Manager
Provide technical advice and support to the Engineering Manager
Support projects and trials on behalf of the Engineering Director and/or Technical Manager
Build strong working relationships with engineers and mentor apprentices where appropriate
Maintain effective communication with chassis/body manufacturers and OEM suppliers
Requirements:
NVQ Level 3 (or equivalent) qualification
Strong understanding of diagnostic equipment and electrical components (e.g. alternators, starter motors, wiring harnesses)
Experience with diagnostic software such as Cummins Insite, Volvo Tech Tool, ACTIA, WABCO, and Xentry
Proficient in IT systems including Excel, Word, and Outlook
Good understanding of the Company Operating Licence requirements
Willingness to continually develop skills and attend training
Full UK driving licence (maximum 6 points)
Strong organisational skills with the ability to prioritise workload effectively
Flexible approach to changing priorities within a busy depot environment
Ability to meet PCV pre-employment medical standards
What we offer:
38 hours per week, Monday to Friday
Ongoing training and development, including High Voltage Level 1–4 / EV training, roadside assistance, IRTEC accreditation, and diagnostics training
Free bus travel for you and a nominated family member
Opportunity to train for and upgrade your licence to drive a bus
Access to the Arriva Village – retail discounts and offers worth up to £1,200 per year
Arriva Wellbeing Support
20 days annual leave plus bank holidays (rising to 25 days after 5 years’ service)