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Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging—even as they’re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. The Master Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Master Stylist delivers quality professional services with an emphasis on the guest’s total look. They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
Meet or exceed sales goal of $1250 average weekly sales and productivity goals for hair services
Perform product demonstrations with guests
Support the execution of in-store events, promotions and marketing initiatives
Take initiative to stay informed regarding new and existing industry trends
Maintain prompt, regular attendance
Develop guest relationships through consultations and appropriate retail and service recommendations
Serve all guests in a timely and efficient manner
Develop partnership with skin therapists and retail team
Establish professional peer and brand partner relationships
Share benefits of guest loyalty program
Attend mandatory trainings and meetings
Be knowledgeable of and ensure compliance with policies, procedures, and standards
Follow all safety, sanitation, and infection control procedures
Follow established service protocols
Utilize appropriate booking and clientele systems
Communicate any supply needs to Experience Manager
Maintain outstanding store operational standards
Adhere to Ulta Beauty dress code
Protect company assets by following loss prevention best practices
Execute other operational tasks as directed
Requirements:
Cosmetology license
Previous relevant work experience is required
Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories
Proficiency with use of equipment and chemicals needed to perform technical work
Proficiency to demonstrate, recommend and sell pro hair care and makeup products
Developed communication skills
Ability to work independently and as part of a team
Ability to build and maintain strong customer relationships, and build clientele
Work a flexible schedule to include days, evenings, weekends, and holidays