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In this long-term contract role, you will play a pivotal part in ensuring the accuracy, security, and compliance of master data processes while delivering high-quality service to both internal and external stakeholders. This position focuses on maintaining data integrity, fostering collaboration, and driving process improvements within the energy and natural resources industry.
Job Responsibility:
Maintain and update Supplier, Customer, and Material Master records in adherence to company and regulatory standards
Monitor workflow and ticketing system queues to ensure timely resolution of tasks
Report suspected evidence of fraud by following established protocols and procedures
Provide exceptional customer service to internal and external clients, ensuring a high-quality and attentive experience
Foster collaborative relationships with field operations teams and suppliers to streamline communication
Promote continuous process improvement initiatives to enhance data management efficiency
Uphold the confidentiality and security of financial data and processes at all times
Encourage a team-oriented and positive work environment aligned with organizational culture
Support various ad hoc financial tasks as required to meet operational needs
Execute duties with a commitment to quality and excellence, ensuring compliance with regulatory guidelines
Requirements:
Proven experience in customer service with a focus on delivering quality interactions
Familiarity with Master Data Management (MDM) technologies and processes
Strong understanding of regulatory compliance and data security protocols
Ability to manage inbound and outbound communications effectively
Experience working with ticketing systems and monitoring workflow queues
Demonstrated ability to foster relationships with external suppliers and field operations teams
Commitment to confidentiality and ethical handling of sensitive financial data
Proficiency in identifying areas for process improvement and implementing solutions
What we offer:
medical, vision, dental, and life and disability insurance