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Working as a Master Data Management (MDM) Data Specialist you will be responsible for the creation of new data records or updates to existing records to ensure the accuracy and quality of data for consumption by various functional areas of the company. By bringing an orientation for data accuracy to work every day you will ensure that customer interactions, business processes, reporting systems, analytics projects, and business decisions within Fastenal are supported with high quality information. Work for this position will be conducted in-person at an office location in the city/state listed on the posting.
Job Responsibility:
Creating new data records based on validated information and governance processes
Researching and updating information on MDM topics either prompted through business processes or from specific business users identifying needs for improved information
Validating MDM data against other internal and external data sources as needed
Maintaining data accuracy and cleanliness by performing integrity checks and cleansing processes, including researching and resolving any issues uncovered
Assisting in duplicate record identification and data cleansing to reconcile those situations
Identifying data quality or process improvement opportunities and escalating them to leadership where needed
Maintaining frequent communication and rapport building with members of our branch operations, corporate support teams and professional sales teams for data validation and issue resolution
Processing MDM support requests in a timely and accurate manner while ensuring quality and governance policies and procedures are followed
Requirements:
Possess or working towards a degree in business, marketing, data science, information technology, computer science, processes management or related field OR at least 1 year of experience in a customer service or business environment
Excellent analytical and problem-solving skills with attention to detail and information accuracy
Proficient using the Microsoft Office Suite
Excellent written and oral communication skills
Maintain confidentiality and appropriately handle sensitive company and employee information
Highly motivated, self-directed and customer service oriented
Learn and perform multiple tasks in a fast-paced environment
Work independently as well as in a team environment
Scheduling flexibility with advance notice
Demonstrate our core values of ambition, innovation, integrity, and teamwork
Pass the required drug screen (applicable in the US, Puerto Rico, and Guam ONLY)
Nice to have:
Previous experience working with large data sets
Previous experience with research, document processing, data entry, or equivalent business processes
Previous experience with Microsoft Excel, and basic database software like Microsoft Access or SQL
Previous experience with MDM related software products
What we offer:
Fastenal offers a 401(k) with an employer contribution