Master Data Associate

• Liaise with local/national teams to deliver accurate account changes and updates
• Responsible for the timely entry and upload of new locations on a daily basis in SAP
• Responsible for all data integrity and input accuracy
• Accountable for accurately updating account data and ensuring that quality checks have been used to maintain data integrity
• Identify duplicate locations and liaise with the field to clarify accuracy
• Responsible for ensuring CSA completion to company standards to permit effective client set up and minimise master data issues leading to residual invoice/service issues
• Liaise directly with Customer Services CCAs and Sales to clarify and ensure data accuracy and ensure company standard maintenance
• Form an effective communication structure and liaise directly with operations in terms of routing input and welcome letter generation
• Periodic auditing to ensure master data integrity
• On-going housekeeping and data cleansing to guarantee all accounts are consistently accurate
• Liaise with other Support Centre departments to maintain centralised data elements
• Daily management of clearing any failed bdoc’s and Ibase errors
• Manage/clear the VFX3 report
• Run the ‘invoices not on invoice list’ report and correct as necessary

• Previous experience in customer service and in data input/management
• Proficient in MS Office products and expert in use of MS Excel
• Proficient in MS Visio
• Proficient with computer systems to maintain a current database of accounts
• SAP experience is of great value
• Able to read, analyse and interpret client contracts and other documents related to contract administration
• Strong organisational and interpersonal skills
• Excellent business communication skills required
• Excellent collaboration skills required
• Excellent follow-up skills are essential for timely, consistent follow-up with outstanding accounts
• Maintain a high level of professionalism while working with clients
• Must be accountable and be able to work with minimal supervision
• Excellent customer service skills
• Temperament to work in a multi-task, fast-paced, deadline-oriented environment, with a proven record of success
• Willing to work in a team environment
• Must be accountable and be able to work with minimal supervision
• Results oriented
• Detail oriented

SAP experience

• Contributory Pension Scheme
• Life Insurance
• Cycle to Work Scheme
• Access to SteriCares, our employee support fund
• Stericycle University – Our online library of self-development & learning
• Annual performance related pay review
• Referral Scheme (Earn by introducing people in your network to the Stericycle family)
• Flu voucher
• Eye Test voucher