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The purpose of the Master Data Analyst role is to be responsible for managing and curating critical master data updates, this role plays a central role in ensuring data accuracy, consistency, and reliability in a fast-paced environment. The role requires following established Standard Operating Procedures (SOP) to execute tasks within agreed SLAs and KPIs. The scope of Master Data team includes creating and maintaining Finance, Customer, Vendor, Material and Product related data domains.
Job Responsibility
Manage and curating critical master data updates
Execute requests for creation, updates, or changes to master data in the appropriate systems
Ensure that data updates are consistently and accurately undertaken across all relevant systems
Engage with stakeholders as needed to gather incomplete data and ensure that required fields are entered
Inform requestor and key stakeholders of request status as appropriate
Verify and correct master data information prior to syndication when obvious errors are identified
Create emergency items and follows up, managing any escalations and exceptions
Plan mass update projects and estimate time to execute
Execute mass maintenance requests as directed by MDM Manager
Liaise closely with data end users throughout the organisation as appropriate
Supports business review processes as appropriate
Resolve data discrepancies, anomalies and inconsistencies reported by stakeholders or identified during data quality checks
Correspond with MDM Manager if further escalation on queries is required
Support internal and external audits as required
Adhere to all documented procedures, internal controls, governance and policy requirements at all times
Offer support to team members (where necessary), and actively contributes to collaborative and high-performing team culture
Identify continuous improvement opportunities based on role accountabilities
Cultivate effective relationships with key internal stakeholders
Engage with the MDM Manager on MDM-related updates, issues, progress, and challenges
Requirements
Strong written and verbal communication skills
Proficient in the use of Microsoft Office products (e.g., MS PowerPoint, MS Word, and MS Excel)
Demonstrable track record of working in similar Master Data teams
Knowledge of departmental function, terminology and interrelationships for data types
Previous experience in working with ERP systems, specifically with SAP S/4 HANA (preferred but not essential)
Working knowledge of core finance processes - Order-To-Cash (O2C), Procure-To-Pay (P2P), and Record-To-Report (R2R)
Ability to manage time effectively, meeting tight deadlines, prioritise and manage multiple tasks
Ability to identify and escalate unstructured and ad hoc issues
Excellent service delivery attitude to internal clients and suppliers
Comfortable in operating in a fast paced and dynamic work environment, open to change and positively contributes to the growth and transformation of immediate team and in the wide shared services organisation
First time right focus with appropriate attention to detail ensuring transactions are recorded accurately and in line with Greencore policy requirements
Nice to have
Previous experience in working with ERP systems, specifically with SAP S/4 HANA