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Massage Therapist

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Casino Careersv

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Location:
United States , Atmore

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Massage Therapist performs professional body massage and treatments. Must possess a thorough knowledge of the body, have excellent massage techniques, possess excellent cleanliness and sanitation skills and be willing to train with the spa specific treatment protocols.

Job Responsibility:

  • Arrives on time for scheduled shift, prompt with each appointment, and perform services within the appropriate time allotted for the service
  • Receives guests for their services on time and in a courteous and polite manner
  • Provides consistent professional massages and body treatments in accordance with spa protocols and accepted certification practices
  • Accurately performs massages and body treatments as booked by the guest
  • Properly opens and closes each shift according to Standard Operating Procedures
  • Properly cares for equipment and uses appropriate amounts of product to assist with cost controls
  • Upholds the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
  • Provides accurate and detailed descriptions of spa treatments, packages, services, treatment contraindications, facility features and hours of operation
  • Possesses complete knowledge and understands all services and products offered in order to actively promote services and promotions
  • Actively promotes home care programs, meeting retail sales goals
  • Maintains a working knowledge of the Company’s property, as well as special events on and near property, in order to advise guest of the same, whenever possible
  • Responds to guest requests, complaints or inquiries professionally, courteously and promptly
  • Provides accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction
  • Ensures a maximum level of guest service and satisfaction is achieved and maintained
  • Develops ability to work without constant direct supervision and remains at assigned post for extended periods of time
  • Performs prep work, properly cleans and restocks room as required
  • Regularly attends and participates in and support trainings and staff meetings for the Spa
  • Assists in all areas of the spa operation, including locker room and fitness center as needed or requested
  • Ensures confidentiality with respect to guest information
  • Communicates to management any and all occurrences involving staff or guests in the spa that require attention
  • Maintains a positive attitude and contribute to a quality work environment
  • Other duties and responsibilities as assigned

Requirements:

  • High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
  • Must be twenty-one (21) years of age or older
  • Currently hold and maintain a Nationally Certified Massage Therapy license
  • Minimum of 500 hours massage training and education in various modalities such as Swedish, Sports, Deep Tissue, and Pregnancy massage
  • Previous spa or salon experience
  • Must be able to attain CPR Certification
  • Experience in administering treatments to male and female guests in a professional manner
  • Comfortable with in-room and poolside massage
  • Must successfully pass job interview, including a guest service audition
  • Capable of adding, subtracting, multiplying, and dividing in all units of measure
  • Demonstrate all aspects of hospitality, professionalism, prompt and courteous service, positive demeanor in stressful situations, and attention to detail at all times
  • Aptitude to be efficient, productive, and maintain an on-time schedule of appointments
  • Able to receive the various services that are offered on the spa menu and be a model for training new therapists when requested
  • Must have enthusiasm and possess excellent customer service skills
  • Enjoy working with people and possess a friendly personality
  • Be a team player
  • Must be able to lift, pull, push, and/or carry items weighing in excess of fifty (50) pounds
  • be able to stand and/or walk for entire shift
  • Excellent written and verbal communication and listening skills
  • Must be able to comprehend instructions furnished in oral, written, or diagram form
  • Must be able to work effectively in a fast paced, high volume environment
  • Ability to portray a calm and composed demeanor under stress
  • Must be able to operate standard office equipment – phones, computers, etc.
  • Willing to work odd and irregular hours including nights, weekends, and holidays
  • Willing to travel and participate in training as recommended or required
  • Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
  • Must have willingness and ability to work in a smoke/secondary smoke environment
What we offer:
  • Blue Cross Blue Shield medical plan
  • Dental plan
  • VSP vision plan
  • 401(k) savings plan
  • Life and disability insurance
  • Paid time off
  • Employee dining rooms
  • Career training and planning
  • Quarterly incentive bonuses
  • Employee fitness centers with on-staff trainers

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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