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Luxury and tranquility in an authentic setting await our Guests at the Fairmont Spa. As a Massage Therapist, our Guests will enjoy the professional and personalized spa experience you offer. The expertise and attention to detail you provide during their treatment will turn moments into memories for our guests.
Job Responsibility:
Perform massage while maintaining the clients comfort at all times
Perform 30, 45, 60, 90 and 120 minute massages as required
Ensure individualized guest service through acknowledging and responding to their needs and expectations
Maintain a clean, hygienic and neat work environment at all times, ensuring all equipment is in safe working order
Actively participate in other areas of the Spa Operation, such as body treatments, product knowledge and retail sales
Constantly maintain up-to-date knowledge of the personal services performed and any revisions in the skin care products or procedures used
Serve as catalyst to promote spa services to Guests and Colleagues
Maintain current professional licenses and certifications
Work with Lead Therapist in the formulation of plans for projects
Answer all questions related to menu items, services performed and products used
Assist guest regarding menu items in an informative and helpful way
Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
Focus attention on guest needs, remaining calm and courteous at all times
Requirements:
Must be able to speak, read, write and understand the English language
Requires good communication skills, both verbal and written
Must be able to read and write to facilitate the communication process
Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally
One year previous experience as a Massage Therapist
Graduate from an accredited school of massage
TB Clearance required
State of Hawaii Massage Therapist License required
CPR/First Aid required
All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA)
Applicants must be legally eligible to work the United States
What we offer:
Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like
Basic life insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
401(k)
One complimentary duty meal for all employees that work more than 6 hours per shift
Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
Wellness Offerings
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities