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Dr. Wilkinson's Backyard Resort & Mineral Springs located in Calistoga is in search of both Full-Time and Part-Time Massage Therapists! Our ideal candidate will provide professional, therapeutic and rejuvenating massage therapies and body treatments to spa guest. This is an on-site, non-exempt position that reports to the Spa Director. The pay range for this position is $16.99 per hour. Weekend availabilities.
Job Responsibility:
To perform all massage and body work services including table and chair massage, body treatments, bath treatments, foot treatments following the established protocols, and allotted treatment times
To understand and respond to all guest needs and requests in a timely and professional manner
Provide the highest level of personalized guest service while maintaining an enthusiastic and helpful attitude
To conserve and monitor supplies and assets of the spa
Complete shift checklists on a daily basis, replenishing supplies, cleaning equipment and re-stocking laundry
To attend all scheduled treatment and product knowledge training sessions
To directly set and maintain high standards of service and cleanliness
To assist in the training of other team members as directed
Assist with special projects, events and promotions as needed
To promote spa services and products throughout the property
To use available time to help with spa operations as requested
To up-sell treatments to guests as appropriate
To prescribe in written format home care products and treatment as appropriate
To represent the spa and hotel in a positive and professional manner as requested
To continually market the spa internally and externally by attending special events when requested and building relationships
To comply with all company policies and procedures
To immediately report all suspicious occurrences and hazardous conditions
To maintain the cleanliness and safety of work areas at all times
Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others
To attend all mandatory meetings as directed
To perform other tasks, including cross-training, as directed
Requirements:
Must adhere to state sanitation laws and requirements
Must have an ability to learn new spa services to meet the needs of the spa
Excellent interpersonal skills and the ability to work well with co-workers and the public
Possess a courteous, friendly and professional manner
Must have an understanding of sales and the importance of meeting goals
Must be trustworthy and reliable
Patience and tact required to accommodate customer needs, and resolve occasional difficult situation
What we offer:
Generous health, dental and vision insurance, plus 401K
Access to free virtual fitness classes and discounted in-person memberships