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Massage Therapist

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Pyramid Global Hospitality

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Location:
United States , Scottsdale

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Enhance the Hotel Valley Ho guest experience by providing superior massage and body treatment services. Consistently provide exceptional customer service experience by anticipating and meeting guests needs.

Job Responsibility:

  • Promote a warm, relaxed feeling for guests and residents
  • Personalize each massage and/or body treatment to accommodate the individual needs of our guests and residents
  • Address guest by their name each time they are encountered
  • Follow established protocols to provide consistent, excellent service
  • Arrive and clock in at least 15 minutes prior to the start of shift
  • clock out no later than 15 minutes past the end of shift unless directed otherwise by management
  • Be extremely knowledgeable and able to accurately describe and sell services and products offered at VH Spa
  • Educate guests on Hotel Valley Ho activities and facilities
  • Provide product prescription sheet for all body treatments
  • Maintain cleanliness, organization and restocking of your treatment room
  • Assist in maintaining cleanliness throughout VH Spa
  • Perform all opening and closing responsibilities noted on massage therapist and room checklist
  • Maintain excellent communication between activity in the treatment rooms and reception hosts
  • Provide accurate information to the reception hosts regarding type and length of treatment provided to guests
  • Constantly review bookings and guest notes for the day for booking errors, double bookings, allergies, special requests, etc
  • Assist hotel guests and residents with rescheduling, canceling, or new bookings as requested
  • Must have successfully completed training in shiatsu and body treatment(s) within the first 90 days
  • Provide assistance when necessary throughout the hotel and spa
  • Pick up guest on time for each treatment, perform the full service, and return on time to ensure all appointments run in timely manner
  • Perform any other duties as assigned by the Lead Service Provider or other spa manager

Requirements:

  • Current Arizona State massage license
  • Must have at least 750 hours of certified training and education
  • Training or knowledge in Aromatherapy theory/philosophy is preferred
  • Ability to maintain a pleasant disposition and function efficiently in high stress/pressure work environment
  • Experience with hospitality and customer service
  • Hotel or Resort spa experience preferred
  • Professional, flexible and positive attitude
  • Detail oriented
  • Ability to sit and/or stand continuously to perform essential job functions
  • Requires extending arms, bending and stooping to reach materials
  • Hearing and visual ability to observe and detect signs of guests’ needs
  • Must adhere to practices of occupational safety and health including wearing personal protective equipment when required

Nice to have:

  • Training or knowledge in Aromatherapy theory/philosophy is preferred
  • Hotel or Resort spa experience preferred
What we offer:
  • Comprehensive health insurance
  • retirement plans
  • paid time off
  • on-site wellness programs
  • local discounts
  • employee rates on hotel stays
  • 401k with a company match
  • recognition programs

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Parttime
Work Type:
On-site work
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