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The Massage Therapist is an integral member of the Spa team, responsible for performing professional, high-quality massages and body treatments, ensuring the highest standards of service. The role is to assess clients’ needs and provide treatment plans to promote relaxation, reduce stress, alleviate pain, and improve overall well-being. This individual is part of a customer facing team of health and wellness professionals who work collaboratively to ensure all client satisfaction and build loyalty for resort guests and local residents.
Job Responsibility:
Maintain clean and organized work area
Complete other duties as assigned by supervisor
Coordinate, organize and carry out massage services
Demonstrate exceptional customer service skills, be personable and helpful to clients
Demonstrate full knowledge of use and maintenance of spa facility and services offered
Perform professional, high-quality massages and body treatments, ensuring the highest standards of service
Assess clients’ needs and provide treatment plans to promote relaxation, reduce stress, alleviate pain, and improve overall well-being
Work collaboratively to ensure all client satisfaction and build loyalty for resort guests and local residents
Requirements:
Valid massage therapy license or certification in accordance with local/state regulations
Proficiency in various massage therapy techniques
Previous experience as a massage therapist
preferably in a Day Spa environment
Excellent communication skills
able to speak, read, & write English
able to discuss with clients and provide clear explanations of service
Personable, customer-centric attitude
providing a friendly and professional demeanor to build client trust & loyalty
Listening skills to understand client needs/requests and ensure a positive experience