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Provide the highest level of service to guests of the Spa, thereby creating an atmosphere of Minneapolis hospitality. Administer personalized, quality massage and body treatments. Provide the guest with personal, gracious, and professional service, perceptive to their individual wants and needs. Provide the guest with thorough knowledge of the sports, fitness, and recreational services offered at the Spa. Provide the spa director, and spa supervisor with feedback on guest response to our service line, thereby actively creating the best possible spa menu for our guests. Maintain the highest standard of cleanliness and organization for the Spa. Be knowledgeable about all aspects of the spa. (ie.- appointment procedures, clean up procedures, menu of programs including golf and other activities.) Fully prepare treatment room for the service and clean as per Four Seasons Standards. Arrive early to your appointments. Become a strong part of the spa team. Seek to remain aware of the spa and wellness trends. Promote all the other programs offered by the spa; encourage guests to experience the numerous other massages and packages offered.
Job Responsibility
Administer personalized, quality massage and body treatments
Provide the guest with personal, gracious, and professional service, perceptive to their individual wants and needs
Provide the guest with thorough knowledge of the sports, fitness, and recreational services offered at the Spa
Provide the spa director, and spa supervisor with feedback on guest response to our service line, thereby actively creating the best possible spa menu for our guests
Maintain the highest standard of cleanliness and organization for the Spa
Be knowledgeable about all aspects of the spa
Fully prepare treatment room for the service and clean as per Four Seasons Standards
Arrive early to your appointments
Become a strong part of the spa team
Seek to remain aware of the spa and wellness trends
Promote all the other programs offered by the spa
encourage guests to experience the numerous other massages and packages offered
Requirements
Minimum of 2 years' experience in the industry in a similar setting
High school education or equivalent experience
Vocational or Technical Training from an accredited school of Massage Therapy with 500 hours of training required
Minneapolis city license
Certified Massage Therapist - National Certification Board for Therapeutic Massage and Bodywork (NCBTMB) required Upon Hire
Requires reading, writing and oral proficiency in the English language
Ability to work irregular hours, weekends, and evenings
What we offer
Comprehensive health and vision insurance (Available to Full-Time employees only)
Discovery nights at Four Seasons Properties around the globe
Holiday and vacation pay (Available to Full-Time employees only)
Daily meals inspired by award-winning chefs
Complimentary uniforms and uniform care
Sick pay
Disability coverage, and life insurance (Available to Full-Time employees only)
Parking discounts
Staff lounge and cafeteria space with city view
Up to eight weeks of parental leave pay (Available to Full-Time employees only)
Fur baby insurance
401(k) retirement plan
Discounted accommodations at Four Seasons properties worldwide
Dental coverage available at a discounted rate (Available to Full-Time employees only)