Markets Operations Transformation Program Manager Job at Citi (Belfast)

Program Manager, Change Management

The Program Manager, Change Management is a pivotal role at the heart of HPE Glo...

Location

United States , Houston; San Jose

Salary:

119500.00 - 275000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business, Operations or related field
7+ years of experience in program management, organizational change management, or transformation roles, ideally within a marketing environment
Expertise in change management methodologies and tools
Demonstrated success building and applying governance models and standards across complex, matrixed organizations
Exceptional communication, facilitation, and storytelling skills
Experience conducting capability assessments and aligning workforce planning
Experience with AI tools and methodologies and leveraging them to drive change and transformation
Strong problem-solving, analytical, and organizational skills with a bias toward action
Collaborative and culturally aware, with a passion for shaping positive employee experiences through change

Job Responsibility

Partner with process owners to lead end-to-end process transformation
Establish and maintain standards, playbooks, and governance models for change, transformation, and projects
Conduct assessments of talent capabilities, skills gaps, and organizational readiness
Serve as integrator across workstreams ensuring cross-functional alignment
Own the change communications architecture including narratives and leadership toolkits
Act as trusted advisor to leaders and teams
Take on project management for high-impact initiatives
Provide visibility, structure, and accountability for projects
Track and report on progress with precision
Define success metrics for change and transformation

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive benefits suite supporting physical, financial and emotional wellbeing

Fulltime

Project Manager - Financial Markets Regulatory Transformation - VP

Citi is undergoing a Transformation to modernize and simplify the bank. This rol...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Cross-Functional Collaboration
Credible Challenge
Risk Management
Data and Results Driven
Accountable
Adaptable
Experience in project planning, tracking, delivery, and reporting
Operations and/or IT experience
Financial markets product knowledge (Rates/FX/ETD/Spread Products/Commodities/Equities/Loans)
Knowledge of front-to-back trade flow processing

Job Responsibility

Define program scope and objectives
Gather, analyze, validate and manage program and project requirements
Drive the creation of clear requirements documents
Liaise with relevant project stakeholders within the technology and business teams across SMB to create an overall delivery plan
Support the technical leads in the planning, tracking and execution of the Regulatory deliverables and commitments
Manage and report on the project progress
Establish and maintain best practices and Citi approved PPM procedures across all projects
Enforce a culture of SDLC best practices across the technology teams
Foster an environment that encourages partnering, teamwork and communications across O&T and business partners
Self-initiate, work productively when unsupervised and multitask across multiple concurrent projects

Fulltime

Capital & RWA Project Delivery, Program Execution & Transformation, SVP

Citi is undergoing a Transformation to modernize and simplify the bank. We’re ra...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Experience working with large datasets / relational databases and using sql to analyze and manipulate data
Demonstrable hands-on experience of designing effective target operating models and IT architectures to solve complex business problems
Excellent oral and written communications skills with ability to engage, inform and persuade senior stakeholders through discussion, presentations and use of data
Experience in managing and executing on complex data programs including the sourcing, transformation, enrichment and governance of trade data in a business role
Knowledge of Front Office market structure and trade flow across a range of markets trading products
Knowledge and experience of structured project management techniques in a front office environment
Knowledge of Operational Risk methodologies/frameworks and demonstrable appreciation of the need for and impact of controls, thresholds and Data Quality rules plus fundamental data terminology
Demonstrable experience in trade processing front-to-back, risk and control, markets, operations, and support & control areas (e.g. Finance, Risk) within a large bank/dealer
Experience running complex, high profile, high impact projects / programs as a consultant or internal change group
College/university degree education or equivalent experience

Job Responsibility

Ensure timely execution of technical data centric deliverables
Own the design and delivery of Services required to support Credit RWA calculations
Use independent critical thinking and data analysis to decompose complex problems into simple deliverables
Lead working groups with Business, Quant, Finance and Technology stakeholders to identify critical data elements and design a target operating model / architecture
Translate requirements and target architectures into delivery milestones and agree deliverables and project plans with stakeholders
Maintain a hands-on approach to project delivery, working on a daily basis with technical teams to ensure requirements are understood, correctly implemented and delivered to plan
Manage internal and external dependencies across initiatives, including working closely with Business, Quant, Finance and Technology teams
Identify challenges and proactively seek to resolve or escalate risks and issues in a timely and well-articulated manner to the projects by engaging relevant stakeholders
Produce accurate and insightful project update materials and artifacts, tailoring to various forums and committees
Build strong relationships, adopting a joined up approach, to support the execution of programs

What we offer

27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Senior Project Manager - Risk Transformation

Citi is undergoing a Transformation to modernize and simplify the bank. We’re ra...

Location

Canada , Mississauga

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

At least 5 years’ experience in genuine Program management or consulting roles
Experience within a highly complex, global financial institution or related industry
Experience or familiarity with Independent Risk Management function (2LOD), and ideally Enterprise Risk Management (ERM) function and ERM lifecycle
Preferred prior experience and understanding with one or more risk management disciplines in a large global bank environment (e.g. operational risk, credit risk, market risk, risk identification and assessment, risk appetite, etc.)
Demonstrated ability to think strategically, analytically, and creatively problem solve
Strong interpersonal skills, with evidence of working in collaboration across large organizations, including a proactive and 'no surprises' approach in communicating issues/requests
Understanding of relevant banking regulation and supervisory expectations for large complex financial institutions, particularly in the risk management space
Ability to quickly come up to speed on multiple topics concurrently (e.g. risk frameworks, processes that are being remediated / transformed) to be able to understand program objectives and to oversee / contribute effectively to their execution
Strong collaboration and influencing skills - able to identify and influence key decision makers across various levels and functions within the organization
defuse conflict and work toward agreement

Job Responsibility

Project manage the Book of Work in relation to Risk Transformation in partnership with other Program Management leads, businesses and other functions, with best-in-class execution discipline
Provide on-the-ground support to help execution of the program
Monitor and track execution of the program and escalate program risks impacting project delivery to appropriate stakeholders
ensure mitigation strategies are developed and executed when necessary
Support adherence to program processes, procedures, methods, and standards for program delivery and leverage across the programs
Support the identification and drive resolution of issues, including those outside established projects of work
Collaborate with other Program Managers to action deliverables from reviews of each program’s defined scope, target state, and success criteria to ensure it fully addresses the letter and the spirit of the regulatory feedback, broader supervisory expectations and underlying issues and root causes, and is embedded in a broader strategic vision
Support all aspects of the project reporting including: RAG ratings, key performance indicators, status updates, adherence to dates and deliverables and quality of deliverables
Continuously ensure that programs have clearly identified the required roles and responsibilities and have appropriately identified, and are engaging, all relevant Citi stakeholders with appropriate accountability
Support identification of interdependent elements and provide recommendations, where needed, for combining or connecting initiatives to achieve greater effectiveness and efficiency

Fulltime

Program Manager

Citi Procurement and Third-Party Management oversees policy implementation and r...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Strong track record of driving operational excellence, ideally within procurement and third-party management, and regulatory remediation experience
extensive relevant experience leading process improvement/transformation projects end-to-end across business and countries
served as the project/program lead for at least 3 major complex operating model, process reengineering or transformation projects
ability to effectively drive and lead change in an organization with Citigroup’s size
excellent communication and interpersonal skills, including the ability to effectively interact with and influence senior management, lines of defense partner
strong planning and organizing skills with the ability to manage and prioritize responsibilities through the effective use of time management and organization
ability to lead and manage cross-functional global project teams
proven experience in coaching and developing direct reports and team members
unquestionable integrity and objectivity, with ongoing commitment to excellence and the ability to operate in diverse environments and cultures
Bachelor’s/University degree or equivalent experience, potentially Masters degree and managerial experience

Job Responsibility

Work with P&TPM Leadership team and business partners to conceive of and implement a portfolio of projects that simplify and de-risk T&PMT bank wide
leverage Change Management approaches and methods, assess organization capacity and readiness for changes
partner with the business to devise innovative solutions through leveraging an agile methodology to address process pain points and value opportunity
plan and conduct functional and cross-function working session to develop future state processes models and address value opportunities
leverage Six Sigma, Lean and other common process change methodologies
help create a culture of continuous improvement with P&TPM and across our key stakeholders, reducing time to market, boost quality, raise employee morale

What we offer

Competitive base salary (which is annually reviewed)
hybrid working model (up to 2 days working at home per week)
additional benefits that support you and your family to be well, live well and save well

Fulltime

Program Senior Group Manager

Citi is currently seeking a Program Senior Group Manager who is passionate about...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Strong track record of driving operational excellence, ideally within procurement and third-party management, and regulatory remediation experience
Extensive relevant experience leading process improvement/transformation projects end-to-end across business and countries
Served as the project/program lead for at least 3 major complex operating model, process reengineering or transformation projects
Ability to effectively drive and lead change in an organization with Citigroup’s size
Excellent communication and interpersonal skills, including the ability to effectively interact with and influence senior management, lines of defense partner
Strong planning and organizing skills with the ability to manage and prioritize responsibilities through the effective use of time management and organization
Ability to lead and manage cross-functional global project teams
Proven experience in coaching and developing direct reports and team members
Unquestionable integrity and objectivity, with ongoing commitment to excellence and the ability to operate in diverse environments and cultures
Bachelor’s/University degree or equivalent experience, potentially Masters degree and managerial experience

Job Responsibility

Work with P&TPM Leadership team and business partners to conceive of and implement a portfolio of projects that simplify and de-risk T&PMT bank wide
Leverage Change Management approaches and methods, assess organization capacity and readiness for changes
Use the assessment to work with P&TPM process improvement / process transformation that identified timing, key projects/initiatives, resources / teams and change management approach
Partner with the business to devise innovative solutions through leveraging an agile methodology to address process pain points and value opportunity
Plan and conduct functional and cross-function working session to develop future state processes models and address value opportunities
Leverage Six Sigma, Lean and other common process change methodologies
Help create a culture of continuous improvement with P&TPM and across our key stakeholders, reducing time to market, boost quality, raise employee morale

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

IT Operations Management Practice Lead

Practice Directors are a key leadership role at Advance Solutions. As part of Ad...

Location

United States , Alpharetta

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

Proven experience as a consultant in the IT Operations field
Proven experience in a senior industry leadership position (e.g., IT Operations Manager, Data Center Operations Manager, Director/VP Enterprise Infrastructure, etc.)
Proven management/team leadership experience
Demonstrated experience implementing Service Now ITOM solutions in complex environments
Deep understanding of ServiceNow Common Service Data Model (CDSM)
Deep knowledge of ITOM/ITSM industry standards (e.g., ITIL, ISO/IEC 20000, ISO/IEC 27002, COBIT, etc.)
Experience in the practical application of ITOM and ITSM industry standards in business settings
Experience with enterprise architecture domains
Experience with AMZN API, VMware automation, Puppet/Chef/Ansible, integration & automation expertise with orchestration
Experience with discovery technologies (ServiceNow Discovery, ADDM, TADDM, DDMA/UD, etc.)

Job Responsibility

Define, scope, and prioritize service offerings within your practice area, including persona and market segmentation analysis, offering definition, scope, and pricing
Lead ITOM practice strategy discussions
Collaborate with subject matter experts in Marketing, Sales and Presales, and Customer Success to define, develop and deliver brand-enhancing content for Advance Solutions, communicating our value proposition, differentiation in the market, and domain expertise
Develop and curate distinctive, practice-focused content to support consulting delivery activities
Design a comprehensive, holistic enablement curriculum for the ITOM practice accessible to all roles/levels within the organization
Assess the effectiveness of enablement investments and programs and implement updates when appropriate
Ensure delivery model is focused on customer success outcomes while advocating excellence and effectiveness
Partner with sales team to drive bookings and closure of opportunities
Build and sustain collateral to support the sales and presales function including white papers, case studies, and industry commentary
Ensure a robust closed feedback loop that embraces continuous improvement and iteration

What we offer

ASC provides competitive compensation, generous benefits and a professional atmosphere
ASC has a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers

Fulltime

Marketing Manager

We are seeking a strategic, commercially minded, and execution-focused Marketing...

Location

Nigeria , Lagos

Salary:

Not provided

RedCloud

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Marketing, or CIM equivalent
Proven experience (5+years) in B2B Marketing, with a focus on lead generation, pipeline growth, sales enablement, and ABM
Strong understanding of marketing automation platforms, particularly HubSpot, and experience in managing MQL to closed-won processes
Excellent analytical skills with the ability to interpret data, draw actionable insights, and make data-driven decisions
Exceptional communication skills, both written and verbal, with the ability to lead teams and effectively collaborate with cross-functional teams, especially Sales, Product Marketing, Operations and Customer Experience
Demonstrated ability to manage multiple projects simultaneously, prioritise tasks, and meet deadlines in a fast-paced environment
Creative thinker with a strategic mindset and a passion for driving business results through innovative marketing initiatives

Job Responsibility

Collaborate with Sales Team: Work closely with the sales department to align marketing strategies with sales objectives, ensuring a cohesive approach towards pipeline growth and revenue targets
Brand Building and Thought Leadership: Develop thought leadership content, trade event strategies, and executive engagements to position RedAI as the industry-led AI-solution driving FMCG transformation
GTM Strategy and Product Launch Management: Lead end-to-end go-to-market (GTM) planning for new product releases, features, and commercial programs, ensuring every launch has clear KPIs, monitoring dashboards, and a strong post-launch evaluation framework
Account-Based Marketing (ABM): Develop and implement ABM strategies to engage key target accounts, personalise marketing efforts, and drive revenue growth. Work closely with sales to identify target accounts, create account-specific marketing plans, and measure the success of ABM campaigns
Lead Generation: Develop and execute effective lead generation campaigns across various channels, including digital marketing, email marketing, content marketing, events, partnerships, and ABM initiatives
MQL to Closed-Won Tracking: Accurately track MQLs through to closed-won opportunities and utilise HubSpot to monitor lead progression and optimise the sales funnel, engaging actively with the sales team
Content Development: Oversee the creation of high-quality marketing content tailored to different stages of the buyer's journey, including video content, customer advocacy tesimonials, blog posts, whitepapers, case studies, eBooks, webinars, and personalised content
Campaign Management: Plan, execute, and optimise multi-channel marketing campaigns to drive engagement, generate leads, and support sales efforts. Monitor campaign performance and adjust strategies as needed to maximise ROI
Analytics and Reporting: Establish key performance indicators (KPIs) for marketing campaigns and initiatives. Generate regular reports to track progress against goals, identify areas for improvement, and provide actionable insights to stakeholders

What we offer

First Class Salary
25 days annual leave increasing to 26 days after your first 12 months in the business
Company Equipment

Markets Operations Transformation Program Manager

Citi

Location:
United Kingdom , Belfast

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 31, 2026

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