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The Markets Operation Process & Readiness Project Lead is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the Markets function. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required.
Job Responsibility:
Act as SME, analyzing the AS IS process of the markets products and defining/documenting the target operating model aim to automate and improved the control environment and improved the operational efficiency
Lead the definitions and document the Business Requirements Documents for automations in traditional platforms as product processors or alternative solutions as Xceptor or global platforms
Manage the portfolio of strategic projects, coordinating all efforts required to execute the projects in an organize manner and leading all teams from Operations and activities with tech and other cross-areas
Keep continue communication with Operations (CSC and Local OPS), Regional and Global Operation and technology to define requirements that fit to the needs and generate high value in the processes
Create and maintain a communication channel with Business, local Ops in countries and other stakeholders (regional and global) to provide data in details and management views to analyze performances
Communication with the senior management from Business and OPS, cluster and country heads, Technology teams and other areas
Ensure creation of project plan, Identify key stakeholders and ensure resources are assigned to project, ensure change control is executed, establish project communication needs and Track actual project execution
Acts as SME to senior stakeholders and /or other team members
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Formulate procedures, techniques and contribute to the development of new techniques that increase team productivity, ensuring entire team meets or exceeds performance goals
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements:
5+ years of experience in Financial Services preferred
Project Management experience
Markets Operation experience preferred
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Consistently demonstrates clear and concise written and verbal communication skills
Ability to manage time efficiently
work on multiple projects and sub-tasks simultaneously, meeting tight deadlines
Team player, building strong partnerships and promoting a culture of collaboration and teamwork across organizational boundaries
Experience interacting with diverse teams to ensure that the policies are adequately translated into processes and continuous process improvement
Bachelor’s Degree/University degree
Master’s degree or post/graduate studies, preferred
Bilingual (English and Spanish)
Nice to have:
Master’s degree or post/graduate studies, preferred
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