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The Markets Operations Business Intelligence & Low Code Team drives transformational change within Operations by optimizing processes. The role focuses on automation using Low-Code Solutions and Core Technology platforms, supporting transformational projects and providing cutting-edge solutions to empower Operations professionals.
Job Responsibility:
Ensure creation of project plan, stakeholder management plan, acceptance plan, and central project issue log
identify key stakeholders who will participate in project scope definition
identify, document, and understand project dependencies
establish project communication needs and support creation of project communication plan
monitor program/project progress and provide regular status reports to the stakeholders and contribute to status meetings
adhere to PM methodology, all mandated Citi procedures, tools, and standards
coordinate the operational and IT development teams to adhere to the projects scope and ensure execution of the UAT plan
responsible for implementing various Transformation related projects/use cases using low code tools like Appian, Xceptor, and other BPM tools
monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
take a leadership role in creating and driving solutions for continuous improvement
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
performs other duties and functions as assigned.
Requirements:
3-5 years of relevant financial experience
experience working with business intelligence tools (data/process mining, visualizations & dashboards, data modelling etc) and applying analysis to real world use cases
understanding of low code applications such as RPA, Data Transformation Tools, and Workflow Automation Platforms
technical understanding of core processes and business lines within Market Operations e.g. allocations, reconciliations, confirmations payment processing etc
track record of identifying and executing automation opportunities
understanding of both agile and waterfall project execution
ability to multitask and adapt to dynamic and rapidly changing work environments
business analysis experience
ability to operate with a limited level of direct supervision
highly organized and effective communicator
can exercise independence of judgement and autonomy.
Nice to have:
Master’s degree
What we offer:
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
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