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The Program Management Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
Job Responsibility:
Support strategic direction, development and implementation of data quality procedures, policies and controls to ensure the accuracy, completeness, and consistency of data across all systems and processes
Implement data governance model for Markets Ops, ensuring raising and managing Data
Partner with Markets Ops team to assess data concepts and Critical Data elements
Identify and raise DCRMs, partnering with Technology, Markets Data Stewards and the Markets Business to ensure remediation
Track record of delivering and managing large, technical data programs across multiple businesses and geographies
Strategic thinker with proven ability to lead global teams in a large organisation
Demonstrated experience in delivering change in a collaborative, agile team environment as well as more standard frameworks
Ability to monitor tight deadlines, or unexpected requirement changes
Demonstrated ability to lead, plan, organise and prioritize work within a delivery framework
Strong collaboration, communication and coaching skills
Excellent client servicing and presentation skills
Strong ability to establish, build and maintain strong effective working relationships at all levels of the organization
Knowledge of modern technology, architecture and infrastructure
Demonstrated ability to work independently as well as part of virtual teams to deliver on strategic outcomes
Works with Operations stakeholders and builds and manages relationships
Works with stakeholders to ensure program scope definition meets operations objective, ensuring requirements are clearly documented are strategic and are well understood by all stakeholders and Technology
Support the Operations line team with their test preparation and execution
Leads the identification and drives resolution of issues, including those outside of the immediate workstream within their remit
Drives adherence to program processes, procedures, methods, and standards for program delivery as defined by Citi PM standards
Requirements:
Significant relevant experience
Demonstrate a consistent track record having worked with Transformation as a Business Analyst, Project Manager managing teams and delivery on large, strategic cross-functional projects
Strong Excel skills
SQL skills also preferable
Strong working knowledge of Global Markets and Global Markets Operations
Prior Data Analytics and / or Governance experience a plus
Bachelor’s/University degree or equivalent experience, potentially Masters degree
What we offer:
Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
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