Markets Developer Concierge Service Professional, Citi

Citi

Location:
Canada, Mississauga

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Markets Developer Concierge Service Professional is a seasoned professional role using technical and analytical skills to support Developers to resolve a technical and process issues that impede their productivity. Requires good analytical and technical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required.

Job Responsibility:

Support Developers to resolve technical and process issues that impede their productivity
Filter, prioritize and validate potentially complex and dynamic material from multiple sources
Help developers navigate, simplify and stabilise Citi tools and processes
Enable developers to raise issues with minimum effort to track progress

Requirements:

1-2 years experience in an Development or DevOps role
Experience installing, configuring or supporting business applications
Experience with some programming languages and willingness/ability to learn
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
Demonstrated analytical skills
Issue tracking and reporting using tools
Knowledge/ experience of problem Management Tools
Good all-round technical skills
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Consistently demonstrates clear and concise written and verbal communication skills
Ability to communicate appropriately to relevant stakeholders

Additional Information:

Job Posted:
August 13, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Markets Developer Concierge Service Professional