Marketplace and Key Account Manager Job at Salt (London)

Job Description

Salt are working with a scaling health, wellness and beauty brand to hire a Marketplace Manager who will project manage the Americas regions. This is a very exciting position which will give you the opportunity to drive growth and expand into new territories and work alongside world-class vendors.

Job Responsibility

Take full ownership of marketplace performance across North and South America, driving revenue growth and profitability across multiple digital platforms
Manage day-to-day marketplace operations, ensuring strong commercial performance, optimal stock positioning, and category competitiveness
Oversee selected seller accounts directly while partnering with third-party operators to ensure consistent execution and margin control
Continuously optimise marketplace presence through improvements in content, merchandising, pricing, and promotional strategy
Develop and execute a comprehensive marketplace strategy across key regional platforms, aligning activity with broader commercial objectives
Identify new growth opportunities across established and emerging digital commerce channels
Build structured joint business plans with regional commercial stakeholders to unlock incremental revenue
Partner with distribution and export teams to share best practice, develop playbooks, and enhance marketplace execution consistency across territories
Support the expansion of digital capabilities with key distribution partners to strengthen long-term channel development
Work closely with operations, product, marketing, and finance teams to ensure profitable and sustainable channel growth
Align traffic-driving activity with performance objectives, ensuring investment delivers measurable returns
Ensure regional alignment between brand strategy and commercial execution
Monitor and improve conversion performance, ensuring compliance with platform algorithms and evolving best practices
Implement structured test-and-learn initiatives to optimise commercial outcomes
Track and analyse key performance indicators, delivering clear forecasts and actionable insights
Build reporting frameworks that support data-driven decision-making and continuous improvement
Partner with finance teams to manage budgets, validate forecasts, and maximise return on investment

Requirements

Strong experience managing digital marketplaces, particularly across North and South American regions
Demonstrated success delivering significant online revenue growth within marketplace ecosystems
In-depth understanding of marketplace dynamics, operational models, and commercial levers
Experience navigating regional market nuances and consumer behaviours across the Americas
Hands-on familiarity with seller platforms and marketplace management tools
Strong analytical capability, with experience using digital analytics dashboards and performance reporting tools
Working knowledge of SEO, paid search, and performance marketing principles within ecommerce environments
Experience with inventory planning systems and CRM platforms is advantageous
Advanced spreadsheet skills (Excel or Google Sheets) with the ability to interpret large datasets
Confident operating in international, multi-stakeholder environments and presenting to senior leadership
High attention to detail, strong numerical skills, and a structured approach to problem-solving
Fluency in English required

Nice to have

Interest or experience in consumer lifestyle categories is beneficial but not essential
Speaking French and/or Spanish would be an advantage
Additional language capability (particularly Spanish) is advantageous

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Marketplace and Key Account Manager

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