Marketing Technology Manager II Job at Uber (New York)

Customer Success Manager II

As a Customer Success Manager in our Enterprise team you will be part of a team ...

Location

Canada , Toronto

Salary:

Not provided

Braze

Expiration Date

Until further notice

Requirements

Passionate about customer success
Proven track record in customer success
Excellent communicator with exemplary written and verbal communication skills
Unparalleled follow up skills
Excited by working with medium and large technology companies
Known for being a team player
Builds great relationships with colleagues and customers
High level of intellectual curiosity
Experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
Excellent time management skills

Job Responsibility

Own client renewals, retention and net retention targets for your customers
Be your customers’ main point of contact and trusted advisor at Braze
Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment
Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
Proactively analyze your customer product usage to identify opportunities and risks to account health
Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews
Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze
In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

Customer Success Manager II

As a Customer Success Manager in our Enterprise team you will be part of a team ...

Location

Brazil , São Paulo

Salary:

Not provided

Braze

Expiration Date

Until further notice

Requirements

Passionate about customer success
Proven track record in customer success
Excellent communicator with exemplary written and verbal communication skills
Unparalleled follow up skills
Excited by working with medium and large technology companies
Known for being a team player
Build great relationships with colleagues and customers
High level of intellectual curiosity
Experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
Excellent time management skills

Job Responsibility

Own client renewals, retention and net retention targets for your customers
Be your customers’ main point of contact and trusted advisor at Braze
Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment
Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
Proactively analyze your customer product usage to identify opportunities and risks to account health
Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews
Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze
In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

Customer Success Manager II, Enterprise

At Braze, we have found our people. We’re a genuinely approachable, exceptionall...

Location

United States , Austin

Salary:

83700.00 - 100000.00 USD / Year

Braze

Expiration Date

Until further notice

Requirements

Passionate about customer success
Proven track record in customer success
Excellent communicator with exemplary written and verbal communication skills
Unparalleled follow up skills
Excited by working with medium and large technology companies
Known for being a 'team player'
Builds great relationships with colleagues and customers
High level of intellectual curiosity
Experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
Excellent time management skills

Job Responsibility

Own client renewals, retention, and net retention targets for your customers
Be your customers’ main point of contact and trusted advisor at Braze
Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment
Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
Proactively analyze your customer product usage to identify opportunities and risks to account health
Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews
Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze
In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

Account Manager II

As an Account Manager II, you will partner closely with Mixpanel's customers acr...

Location

United Kingdom , London

Salary:

Not provided

Mixpanel

Expiration Date

Until further notice

Requirements

3+ years of related work experience and emerging knowledge in full cycle SaaS post sales customer management experience, as an Account Manager or related cross-functional role like Customer Success Manager
Experience managing a book of business in the $1M-$2.5M range
Able to build and maintain credibility with a technical end-user in Engineering, Product, and Design functions, by showcasing Product and Industry knowledge and expertise
Effective communicator and collaborator — you have strong interpersonal skills and are an excellent team player
Adaptability — you understand that change is constant, and you embrace it
Agility and resilience — you move quickly and encourage continued improvement
Strong work ethic, desire to learn, and a drive to excel
Curiosity for the product analytics space

Job Responsibility

Owns and maintains the relationship with director and executive-level economic buyers at their accounts by connecting their objectives with the value that Mixpanel provides to their teams
Builds and maintains a long-term account plan and strategy focused on product adoption, driving business value, and discovering growth opportunities across a book of 40-75 accounts with a value between $2M-$3M
Maintains accurate Salesforce records related to Renewal, Upsell, and Churn opportunities, and delivers accurate weekly forecasts related to revenue targets
Acts as a data and analytics thought leader and partner to their accounts through use cases and business impact
Host analytics workshops, brainstorms, and product trainings to ensure end users adopt and use Mixpanel
Takes ownership of a customer's account health and pulls all levers to increase health - from helping coach a customer through implementation to addressing adoption challenges through training to supporting their analytics strategy
Keep customers informed of new product releases, relevant betas, and upcoming features
Collect and consolidate customer product feedback and champion the needs of your portfolio with Mixpanel’s Engineering and Product organizations
Collaborate cross-functionally with key partners such as, Customer Success, Sales Engineering, Professional Services, Product, Marketing, and Legal
Intimately understands Mixpanel's competitors and technology partners to consult customers on our place in the broader analytics market

What we offer

Comprehensive Medical, Vision, and Dental Care
Mental Wellness Benefit
Generous Vacation Policy & Additional Company Holidays
Enhanced Parental Leave
Volunteer Time Off
Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

Product Marketing Manager (IoT)

The Marketing Manager – IoT (Internet of Things) is responsible for all product ...

Location

United States , Bloomington

Salary:

103300.00 - 150000.00 USD / Year

The Toro Company

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Business, Engineering or Marketing
Product Marketing Manager I: 3-5 years of product marketing related experience
Product Marketing Manager II: 5+ years of product marketing related experience
Demonstrated knowledge of software development, electrical systems, and related problem solving
Experience managing complex projects, ambiguity and possesses the capability to manage multiple priorities in a fast-paced, rapidly evolving environment
Demonstrated knowledge of agile software development, electrical and problem solving
Extensive experience developing and implementing Smart Connected Products and Internet of Things strategies, rapid problem solving and deploying software as a service
Strong interpersonal skills with demonstrated ability to deliver clear and concise communications to cross-functional teams and executives
Travel: up to 25% (mostly domestic)

Job Responsibility

Identify customer problems to be solved with connected devices, telematics, and SaaS platforms
Identify and execute new product launches and business development opportunities in the professional markets for smart connected products and embedded sensor technology, telematics, and SaaS platforms
Ensure alignment with cross-functional enterprise teams on IoT development and strategic initiatives
Strategic design and implementation of digital centric business models
Manage and drive LCE’s IoT project portfolio and partner with Horizon360 leadership team to ensure seamless end-user product integration
Collaborate with key Electrical Engineering, IT Development, Marketing and Software Development partners
Manage and execute IoT product roadmap built directly from LCE customer values
Partner with Customer Care team to ensure alignment on Toro Total Care model
Establish and maintain relationships with professional customers and territory sales field personnel
Effectively present recommended objectives, strategies, action plans, and business policies to the division leadership team

What we offer

Competitive salary
Affordable and top tier medical/dental/vision plan
401k
Casual, corporate environment (Dress for your day)
Onsite café serving breakfast and lunch
Onsite fitness facility
Mental health and financial health resources
20 hours of paid time to volunteer
Summer Hours (flexible schedule, leave by noon on Friday)
Flexible Work Arrangements (hybrid)

Fulltime

Senior Technology Sales

A leading European financial markets infrastructure provider is hiring a senior ...

Location

United Kingdom , London

Salary:

90000.00 - 135000.00 GBP / Year

Harrington Starr

Expiration Date

Until further notice

Requirements

Strong knowledge of equities trading and European market structure
Understanding of lit / dark venues, central limit order books, auctions and MiFID II dynamics
Experience working with tier-one investment banks, exchanges or trading venues
Track record engaging with senior stakeholders across trading, technology and market infrastructure teams

Job Responsibility

Develop and manage relationships with institutional clients across global capital markets
Identify and originate new opportunities for trading technology licensing
Manage a structured pipeline from early engagement through to commercial close
Lead complex enterprise sales processes involving technical and commercial stakeholders
Coordinate internally with product, engineering and delivery teams during the sales cycle
Contribute to the product roadmap by providing feedback from market participants
Maintain accurate pipeline reporting and opportunity tracking via CRM systems

What we offer

Bonus

Fulltime

Director Event Technology II

The Director, Event Technology II (DET II) is responsible for leading a successf...

Location

Canada , Toronto

Salary:

65000.00 - 80000.00 USD / Year

Encore Global

Expiration Date

Until further notice

Requirements

High School Diploma is required
Bachelor’s degree is preferred
5+ years of audio visual experience
5+ years of sales/customer service experience
3+ years of operations supervisory/management experience
Proficiency with the use of computer hardware
Proficiency with computer software and programs, including the Internet and Microsoft Office
Effective leadership abilities and customer satisfaction and people development focus
A valid driver’s license is required for team members who may operate Company vehicles

Job Responsibility

Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention
Service high profile/visibility events and act as a point of escalation when needed
Identify key issues and decision makers that will influence the contract renewal and leverage all available internal resources to facilitate the planning effort for renewing existing business
Partners with Venue Sales Leadership on sales strategies
Creates and participate in business review presentations
Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company’s standard operating procedures
Strategically ensure event profitability is maintained based on proper staffing per event
Achieves ENCORE’s financial goals for the location(s) by effectively directing the management of labor, equipment sub-rentals and other costs
Train and directs operations and sales managers to complete standard and ad hoc reports
Complete and analyze reports to effectively manage the business

What we offer

comprehensive insurance options
generous PTO
company-matching 401(k)

Fulltime

Platform and Product Manager

This Vice President role sits within Citi's Cash Equities Execution team in Lond...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Demonstrated experience in a product management, execution advisory, or platform management capacity within a cash equities trading environment at an investment bank or execution venue
typically 6–10 years of relevant front-office or closely adjacent experience
Deep domain expertise in equities electronic execution, including hands-on familiarity with DMA products, execution algorithms, Smart Order Routing, dark pool access, and exchange co-location infrastructure across major EMEA venues
Strong technical proficiency, with practical experience using Q/kdb+ and Python for trade data analysis, product performance monitoring, and execution quality analytics
knowledge of FIX Protocol is advantageous
Thorough understanding of the EMEA regulatory landscape as it applies to electronic trading, specifically MiFID II requirements including algorithmic trading controls, market access risk management, and systematic internaliser frameworks
Proven stakeholder management and communication skills, with the ability to translate complex technical concepts for both client-facing and senior internal audiences, and to influence outcomes across a matrixed, global organisation
A quantitative undergraduate or postgraduate degree in Finance, Economics, Mathematics, Engineering, Computer Science, or a related discipline from a leading academic institution
CFA or equivalent professional qualification is advantageous but not essential

Job Responsibility

Own and drive the product strategy and roadmap for Citi's cash equities electronic execution platform, ensuring alignment with business priorities and client demand
Partner with technology, quant research, and trading teams to coordinate production releases, manage go-live processes for new client solutions, and troubleshoot platform issues in co-ordination with production management, network engineers, and application development groups
Oversee platform governance and regulatory compliance, ensuring all electronic trading products adhere to applicable obligations including MiFID II market access controls, and maintain a robust risk management and governance framework across the execution product suite
Produce and present in-depth analytics on product usage, client trading trends, execution performance, and revenue attribution, leveraging data-driven insights to inform platform investment decisions and enhance client outcomes
Drive cross-functional initiatives, acting as business lead for technology projects and coordinating across trading desks — including Programme Trading, High Touch, and Equity Derivatives — to support broader cash equities platform integration and client onboarding

What we offer

27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

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Marketing Technology Manager II

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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