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Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Marketing Strategy & Operations Lead who is part program manager, part AI builder. You’ll own the operational infrastructure of Fivetran’s marketing team: the rhythm of the business and the marketing system of record. You’ll approach every operational challenge with an AI-first mindset, constantly looking for ways to automate, accelerate, and scale what a lean marketing team can deliver. You’ll work across every marketing sub-function and sit at the center of how the team communicates, coordinates, and operates. You’ll be the operational engine that makes sure the team’s plans actually get executed.
Job Responsibility:
Build and maintain the marketing system of record: a centralized, connected hub for programs, campaigns, calendars, vendor trackers, and key documents
Design and operationalize the content supply chain: intake and prioritization, production tracking, review/approval workflows, and distribution across channels
Partner with integrated program management and occasionally lead a cross functional program
tracking milestones, dependencies, and deliverables for cross-functional initiatives
Design and deploy AI-powered workflows to automate high-frequency ops tasks
Own the Google Workspace strategy for marketing: template standardization, shared drive architecture, naming conventions, and automation via Google Apps Script and Slack integrations
Build and maintain a library of AI prompts, custom skills, and lightweight automations tailored to marketing use cases
Champion AI adoption within marketing: evangelize tools like Claude, run workshops, partner with L&D on enablement, and track adoption/impact across the team
Support Head of Strat and Ops on the marketing rhythm of the business: weekly business reviews (WBRs), monthly all-hands (Power Surge), quarterly reviews, and cross-functional syncs
Serve as the operational connective tissue across Marketing, Sales Ops, Finance, and HR
Requirements:
4–7 years in strategy & operations, program management, or a chief-of-staff-adjacent role at a B2B SaaS company
AI builder, not just AI user — you’ve created automations, workflows, or internal tools using Claude, ChatGPT, Google Apps Script, Zapier, Make, or similar
Systems thinker — you see the connections between processes and build infrastructure that scales
Google Workspace power user — advanced Sheets (including Apps Script), Slides, and Docs
Strong program management instincts — you can manage multiple concurrent initiatives, track dependencies across teams, and keep things moving without being asked
Curiosity and agency — you’re a self-starter who finds problems before they’re assigned and builds solutions before they’re requested
Nice to have:
Experience supporting C-level executives in a chief of staff or ops lead capacity
Background building Google Apps Script automations, Slack bots, or internal productivity tools
Experience running AI enablement or training programs for non-technical teams
Familiarity with the modern data stack (Fivetran, dbt, Snowflake) or experience in the data/analytics industry
Exposure to Jira, Asana, Height, or similar tools for marketing program management
Management consulting, BizOps, or corporate strategy background
What we offer:
100% employer-paid medical insurance
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources