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As a Marketing QA Specialist, your mandate is to help deliver our value proposition to customers through elegant, relevant, and targeted communications. This role will impact OnePay's vision by testing and deploying campaigns to drive customer engagement, supporting our rapidly growing product roadmap, and communicating the launches of new products, solutions, and features. You will work closely with the Product Marketing, Product, and Engineering team(s) while focusing on execution excellence.
Job Responsibility:
Groom technical communication requirements and project requests
Develop, test, and deploy customer journeys, including assessing product and strategic objectives, platform capabilities and data needs
Own the end-to-end build and execution of marketing and transactional communications across email, push, in-app messages, and SMS
Ideate and implement QA efficiencies and automated solutions
Troubleshoot and problem-solving production issues as they arise
Verify adherence to relevant industry standards and regulations (e.g., data protection and privacy laws)
Requirements:
2-3 years of relevant experience in Quality Assurance, specifically in cross-channel marketing communications
1–2 years managing CRM automation in a high-volume B2C tech or e-commerce environment
Expert proficiency in HTML, CSS
ability to both write and edit code
Technical experience in building automation flows with CRM and ESP platforms such as Braze or Iterable
Experience analyzing business requirements and implementation tools for QA consumption
Drive and proactivity - everyone here is a builder and executor
Nice to have:
Knowledge of SQL, Liquid, Handlebars, and JSON
Experience managing multiple products or brands, cross-functionally
Working knowledge of Figma
Experience with Branch and Segment
Data-driven, detail-obsessed problem solver who loves mining insights, iterating fast, and owning deliverability, compliance, and error-free deployments
Clear communicator & agile collaborator who translates technical constraints into business terms and thrives in cross-functional sprints and dynamic roadmaps
What we offer:
Competitive base salary, stock options, and health benefits from Day 1
401(k) plan with company match
Remote-friendly (US), flexible time off (FTO), and opportunities for growth
A high-growth, mission-driven, inclusive culture where your work has real impact