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The Partner Marketing Program Specialist supports the execution and administration of partner marketing programs by managing processes, tools and partner-facing systems. This role plays a key part in ensuring partner marketing initiatives run smoothly, accurately and in compliance with established guidelines. The specialist is responsible for reviewing and processing co-marketing fund (CMF) proposals and claims, maintaining up-to-date content within the partner marketing portal and supporting the documentation and improvement of partner marketing workflows. By delivering timely, accurate and consistent operational support, this role helps ensure partners have the information and resources they need to successfully engage in marketing programs.
Job Responsibility:
Review, process and track CMF proposals and claims to ensure compliance with program guidelines
Management of partner creative review as part of approval process
Maintain and update content, resources and tools within the partner portal
Manage and execute content update requests to partner pages on .com
Support and coordinate with third-party vendors executing partner marketing initiatives
Document, maintain and monitor partner marketing processes, ensuring consistency and adherence
Assist in tracking program metrics and generating operational reports
Collaborate cross-functionally with marketing, finance, operations and other internal teams to support partner programs
Identify process improvements to increase efficiency and partner satisfaction
Identify process improvements to increase efficiency and internal stakeholder satisfaction
Support the execution of partner marcom initiatives
Additional support of partner marketing communications, enablement and experience team as defined
Requirements:
1-2 years of experience in program support, operations or an administrative role (e.g., partner program support, business operations, consulting or related functions)
Comfortable assisting with planning, prioritizing and executing short-term cross-functional projects
Experience supporting stakeholders across partner management, product marketing or operations to implement process improvements or support reporting and analysis
Strong attention to detail with excellent written and verbal communication skills
Solid analytical skills, with the ability to help gather, track and summarize data to inform decisions
Ability to follow established processes and execute assigned tasks reliably and efficiently
Team-oriented with strong collaboration skills and a service-minded approach
Impactful communicator who confidently shares ideas and perspectives