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Lead Agile program management processes across integrated marketing and campaign initiatives
Facilitate Agile ceremonies including sprint planning, retrospectives, standups, backlog refinement, and delivery tracking
Maintain shared roadmaps, timelines, delivery dashboards, and status reporting across cross-functional teams
Partner closely with marketing, digital execution, analytics, content, customer experience, and lead management teams to ensure alignment on deliverables and business priorities
Coordinate workstream kickoffs and manage interdependencies across multiple teams and stakeholders
Identify project risks, blockers, and dependencies, proactively escalating issues and driving resolution
Support continuous process improvement initiatives focused on scalability, operational efficiency, automation, and AI-enabled workflows
Develop and maintain program documentation, templates, SOPs, and operational best practices
Drive consistency in backlog management, prioritization, and Agile ways of working across teams
Analyze retrospective feedback and implement improvements to optimize team performance and delivery quality
Ensure programs are delivered on time, within scope, and aligned to organizational objectives
Requirements:
3+ years of program management experience within marketing, digital campaigns, operations, or related environments
Experience leading Agile ceremonies and supporting Agile delivery methodologies
Strong understanding of integrated marketing workflows, campaign operations, or demand generation programs
Experience managing cross-functional stakeholders and coordinating complex project timelines
Proficiency with project management and collaboration tools such as Workfront, Jira, Asana, Smartsheet, or similar platforms
Familiarity with workflow management, sprint planning, backlog management, and process optimization
Strong organizational, communication, and problem-solving skills with the ability to manage multiple priorities simultaneously
Experience building operational frameworks, documentation, SOPs, and delivery processes
Comfortable working in fast-paced, highly collaborative environments with evolving priorities
Agile and/or Workfront certifications are preferred or can be obtained during the engagement
Nice to have:
Agile and/or Workfront certifications are preferred or can be obtained during the engagement