Marketing program management Job at Citi (Heredia)

Senior Director Strategic Marketing & Program Management

Location

United States , Philadelphia

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent
10+ years of professional experience in marketing, brand management or program development with a demonstrated record of success and effective performance
Experience in hospitality, culinary or restaurant industries
Skilled in creating adult education and training materials
Successful track record of project completion on time, on budget
Strong value system, integrity, and respect always, and work ethic
Hands on team player/strong collaborator
Excellent verbal, written and interpersonal communication skills
Ability to synthesize multiple inputs into a clear, concise, and useful recommendation
Strong organizational and project management skills

Job Responsibility

Strategic Leadership: Develop and present compelling business cases backed by data-driven insights and clearly defined KPIs to support high impact initiatives
Program Development: Lead end-to-end program development through a systematic process, managing critical workstreams, providing relevant documentation and presenting updates to key stakeholders
Field Enablement: Design and deliver training (and applicable materials) that empowers field teams to activate scalable solutions effectively
Project Ownership: Drive cross-functional collaboration and manage timelines, budgets and resources for the successful launch, evaluation and continuous improvement of initiatives
Innovation & Optimization: Lead the ongoing annual review of strategies and processes to enhance guest experience and profitability. This could include, but not limited to introducing new technologies, menu innovations, branding updates, equipment upgrades and operational improvements
Performance Measurement: Establish KPIs and success metrics, oversee budget execution, and partner with culinary, logistics, third party partners to develop and analyze results and refine strategies based on performance outcomes

Fulltime

Program Manager, Marketing Technology Offer Management

Strategic & Technical professional who stays abreast of developments within own ...

Location

Costa Rica , Heredia

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of experience in Marketing, Operations and/or Technology, specifically within the Credit Card, Retail banking or financial services industry
Substantial expertise, comprehensive knowledge, and a deep understanding of the complete promotional offer lifecycle
Extensive knowledge of technical systems supporting credit card offers, including acquisition/existing customer marketing platforms (e.g., ITSS) and campaign execution processes
Significant experience working on strategic initiatives and technical implementation projects related to credit card lending and sales growth, particularly within acquisition and existing customer marketing
Proven ability to define project scope and write comprehensive business requirements for technology projects
Strong understanding of backend systems supporting customer response channels, including digital platforms, customer service, and sales/retention teams
Ability to effectively communicate and bridge the gap between marketing and technology teams
Demonstrated ability to navigate and manage high-stress situations in a fast-paced environment
Strong analytical and organizational skills, with a keen eye for detail
Experience with credit cards and/or retail banking/financial services is highly preferred

Job Responsibility

Lead and/or partner on large-scale, complex projects requiring a technical build, effectively collaborating with cross-functional teams including Marketing, Technology, Fraud Policy, Risk, Operations, and Product
Write business requirements that define the technical needs associated with projects, review Technical designs, User Stories, Test Scripts for accuracy and completeness
Partner with internal teams to ensure flawless design and execution of existing customer marketing campaigns, meeting business goals and driving credit card growth and customer engagement
Implement test strategies, critically analyze potential issues, assess impacts, and recommend additional testing to maintain channel integrity
Analyze data to make informed decisions and recommendations related to marketing campaigns and initiatives
Proactively identify, manage, and resolve issues, mitigating risks and ensuring successful project completion
Demonstrate sound judgment and adhere to all applicable laws, rules, and regulations, prioritizing the firm's reputation and safeguarding Citi, its clients, and assets
Partner with cross-functional teams (including Lending, Marketing, Operations, and Risk) to execute credit card lending projects and initiatives from inception to implementation, providing subject matter expertise and support
Proactively identify, promote, and implement opportunities for enhancements and automation related to promotional offers and campaigns, supporting control automation initiatives

Fulltime

Program Manager, Marketing Technology Offer Management Vice President

Strategic & Technical professional who stays abreast of developments within own ...

Location

Costa Rica , Heredia

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of experience in Marketing, Operations and/or Technology, specifically within the Credit Card, Retail banking or financial services industry
Substantial expertise, comprehensive knowledge, and a deep understanding of the complete promotional offer lifecycle
Understanding the code that supports the offer lifecycle including offer creation, display and fulfillment
Proven ability to manage multiple large scale complex projects simultaneously, demonstrating advanced project management skills and meticulous attention to detail
Excellent communication and problem-solving skills, with a demonstrated ability to think creatively and take ownership of solutions
Ability to thrive in a fast-paced, team-oriented environment and consistently meet tight deadlines
Bachelor’s/University degree, Master’s degree preferred

Job Responsibility

Lead and/or partner on large-scale, complex projects requiring a technical build, effectively collaborating with cross-functional teams including Marketing, Technology, Fraud Policy, Risk, Operations, and Product
Write business requirements that define the technical needs associated with projects, review Technical designs, User Stories, Test Scripts for accuracy and completeness
Partner with internal teams to ensure flawless design and execution of existing customer marketing campaigns, meeting business goals and driving credit card growth and customer engagement
Implement test strategies, critically analyze potential issues, assess impacts, and recommend additional testing to maintain channel integrity
Analyze data to make informed decisions and recommendations related to marketing campaigns and initiatives
Proactively identify, manage, and resolve issues, mitigating risks and ensuring successful project completion
Demonstrate sound judgment and adhere to all applicable laws, rules, and regulations, prioritizing the firm's reputation and safeguarding Citi, its clients, and assets
Partner with cross-functional teams (including Lending, Marketing, Operations, and Risk) to execute credit card lending projects and initiatives from inception to implementation, providing subject matter expertise and support
Proactively identify, promote, and implement opportunities for enhancements and automation related to promotional offers and campaigns, supporting control automation initiatives

Fulltime

Senior Product Program Manager, Roadmap Planning & Program Management

The Roadmap Planning & Program Management team sits at the intersection of strat...

Location

United States , San Francisco

Salary:

208000.00 - 260000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

13+ years of experience in a combination of program management, product management, or business operations managing sophisticated software product programs from end to end in a creative-led, fast paced environment
Strong product and/or technology experience including product management or engineering (software preferred)
Demonstrated ability of shipping software products at global scale having overcome a variety of challenges
Critical thinking skills to develop bespoke program plans that are custom to the needs of the specific program
World-class verbal and written communication skills that can simplify complex topics
Exceptional influencing and presentation skills
Proven ability to build strong relationships and be a trusted agent for change with business leaders (up to the executive level)
Track record for successfully managing ambitious and operationally complex projects with cross-functional teams across product development, product marketing, design, marketing, and operations
Expertise in using program management tools such as Airtable, Asana, Jira, Smartsheets, etc.
Thrives in ambiguity in a fast-paced, hyper-growth organization

Job Responsibility

Partners with engineering, product marketing, design, community support, and other cross functional teams to deliver software product programs with the highest quality and on schedule
Understands dependencies across functions to optimize the overall system and deliver the highest quality offerings at scale
World-class communicator that can simplify the complex
Anticipates upcoming risks and issues and develops risk mitigation strategies proactively in a fast pace environment
Brings an experienced product mindset to tie strategy and execution together
Develops program plans that are unique to each initiative and require strategic thinking
Operates at a variety of altitudes by tailoring communication style and approach
Expert collaborator that is able to understand consumer, technology, and design
Goes beyond status reporting to drive issues to resolution
Understands best practices, drives improvements, and focuses on simplification

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Program Manager, Product Roadmap Planning & Program Management

The Roadmap Planning & Program Management team sits at the intersection of strat...

Location

United States , San Francisco

Salary:

176000.00 - 220000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

8+ years of experience in a combination of program management, product management, or business operations managing sophisticated software product programs from end to end in a creative-led, fast paced environment
Strong product and/or technology experience including product management or engineering (software preferred)
Demonstrated ability of shipping software products at global scale having overcome a variety of challenges
Critical thinking skills to develop bespoke program plans that are custom to the needs of the specific program
World-class verbal and written communication skills that can simplify complex topics
Exceptional influencing and presentation skills
Proven ability to build strong relationships and be a trusted agent for change with business leaders (up to the executive level)
Track record for successfully managing ambitious and operationally complex projects with cross-functional teams across product development, product marketing, design, marketing, and operations
Expertise in using program management tools such as Airtable, Asana, Jira, Smartsheets, etc.
Thrives in ambiguity in a fast-paced, hyper-growth organization

Job Responsibility

Partners with engineering, product marketing, design, community support, and other cross functional teams to deliver software product programs with the highest quality and on schedule
Understands dependencies across functions to optimize the overall system and deliver the highest quality offerings at scale
World-class communicator that can simplify the complex
Anticipates upcoming risks and issues and develops risk mitigation strategies proactively in a fast pace environment
Brings an experienced product mindset to tie strategy and execution together
Develops program plans that are unique to each initiative and require strategic thinking
Operates at a variety of altitudes by tailoring communication style and approach
Expert collaborator that is able to understand consumer, technology, and design
Goes beyond status reporting to drive issues to resolution
Understands best practices, drives improvements, and focuses on simplification

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Program Management Senior Lead

The Program Management Senior Lead is a strategic professional within the Market...

Location

Canada , Toronto

Salary:

141600.00 - 212400.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

10 years + relevant experience within a Tier 1 Capital Markets, Banking or Consulting environment
Demonstrated delivery of regulatory or business driven projects/programs within Banking/Financial Services
Strong knowledge of capital markets products and asset classes
Trade lifecycle knowledge e.g. Markets operational trade flows
Strong working knowledge of MS Office Suite and experience with AI platforms
Bachelor’s/University degree or equivalent experience, preferably Master’s degree

Job Responsibility

Leads the planning, directing, and coordination of day-to-day activities for programs or portfolios, ensuring alignment with business goals
Identifies and manages relationships with all key stakeholders, including senior management
Leads the identification, resolution, and escalation of program issues and risks, developing and executing mitigation strategies as needed
Works with stakeholders and Program Sponsors to define and align program scope, business case, and cost-benefit analysis with overall business objectives
Drives adherence to established program processes, procedures, methods, and standards for consistent program delivery
Ensures programs are appropriately staffed, and manages overall staffing requirements to meet operational needs
Manages multiple teams or a functional area, evaluates performance, and makes recommendations for personnel actions
Contributes to budget, policy formulation and planning
Ensures compliance with applicable laws, rules, and regulations
Adheres to company policy, applying sound ethical judgment regarding personal behavior, conduct and business practices

Fulltime

Campaign Management Marketing Analyst

Aon is in the business of better decisions. At Aon, we shape decisions for the b...

Location

United States , New York

Salary:

73000.00 - 85000.00 USD / Year

Aon

Expiration Date

Until further notice

Requirements

Bachelor's degree in Marketing, Business, Communications, or related field
2+ years of experience in marketing analytics or campaign management, preferably in professional services or financial services
Proficiency with marketing automation platforms (e.g., HubSpot, Marketo, Salesforce Marketing Cloud)
Strong analytical skills with experience in marketing attribution and revenue tracking
Experience with CRM and marketing data platforms such as Dispatch and Deal Cloud
Excellent communication, organizational, and project management abilities
Experience designing and executing multi-channel campaigns, including social media
Ability to lead cross-functional teams and manage multiple projects simultaneously

Job Responsibility

Coordinate and execute internal communications to promote campaign initiatives and drive engagement among Aon colleagues
Design and distribute outbound marketing materials, including emails, newsletters, and digital collateral, to targeted audiences
Develop, update, and disseminate marketing collateral (brochures, presentations, case studies) to support sales and client-facing teams
Plan, create, and manage social media campaigns across platforms (LinkedIn, Twitter, etc.), ensuring alignment with brand messaging and business objectives
Program manage all aspects of each marketing campaign, including leading both internal teams and external partners to ensure timely and successful execution – particularly with Aon Business Services on creative support
Implement and manage systems to accurately measure and analyze the effectiveness of marketing channels and campaigns, providing actionable data to optimize marketing ROI
Develop and regularly refine segmentation of new leads and existing clients within Eloqua, Dispatch/Deal Cloud, ensuring targeted and effective marketing efforts
Align and optimize lead enrichment data from AonConnect, Eloqua, DealCloud and Zoominfo for targeted outbound campaigns
Collaborate with sales and finance teams to track marketing-driven revenue, ensuring accurate attribution and reporting of campaign impact on business growth
Lead internal communications for all metrics, ROI reporting, and quarterly strategic updates to ensure transparency and alignment across teams utilizing the Global Wall and relevant databases in Sharepoint

What we offer

401(k) savings plan with employer contributions
employee stock purchase plan
consideration for long-term incentive awards at Aon’s discretion
medical, dental and vision insurance
various types of leaves of absence
paid time off, including 12 paid holidays throughout the calendar year
15 days of paid vacation per year
paid sick leave as provided under state and local paid sick leave laws
short-term disability and optional long-term disability
health savings account

Fulltime

Regional Marketing Program Manager, EMEA (Western Europe)

We are seeking a highly organized, mid-level Regional Marketing Program Manager ...

Location

United Kingdom , London

Salary:

Not provided

Marrina Decisions

Expiration Date

Until further notice

Requirements

3–5 years of experience in B2B marketing, specifically focusing on event marketing, field marketing, or program management
Previous experience or a strong understanding of the B2B SaaS, mapping technology, GIS, or location intelligence space is highly preferred
Proven track record of managing both virtual webinars (e.g., Zoom, ON24) and in-person events or trade shows
Excellent copywriting skills with the ability to distill technical B2B concepts into clear, action-oriented event promotions and emails
Hands-on experience with marketing metrics and pulling and analyzing reports
Exceptional organizational and task-management skills
Comfortable leading calls with external partners and presenting plans to internal stakeholders
Ability to work autonomously in a remote or hybrid environment across Western European time zones
Fluent in English (written and spoken)
Fluency in an additional Western European language (e.g., German, French) is a strong plus

Job Responsibility

Plan, coordinate, and execute a robust calendar of regional marketing events across Western Europe, including in-person customer events, partner roadshows, and virtual webinars
Manage end-to-end event logistics, including platform setup for webinars, venue coordination, vendor management, and budget tracking
Develop and manage comprehensive task lists and timelines to ensure flawless execution of all event components
Act as the primary marketing liaison for regional partners, collaborating on co-marketing initiatives, joint events, and shared webinars
Run point on communications with prospective customers and VIPs prior to, during, and after events to ensure a premium brand experience
Align with the regional sales team to ensure event attendees are effectively tracked, scored, and handed off for follow-up
Draft sharp, engaging copy for event registration landing pages, promotional social media posts, and webinar abstracts
Adapt global marketing messaging to resonate with a B2B Western European audience within the mapping/geospatial tech ecosystem
Lead regional email marketing campaigns to drive event registrations, coordinate pre-event reminders, and manage post-event nurture sequences
Build, test, and deploy emails using our team which supports our marketing automation platform, continuously optimizing for open rates and conversions

Fulltime

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Marketing program management

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