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The Marketing Production Manager at American Dining Creations has ownership for the full lifecycle of marketing material development supporting our cafés, markets, and corporate dining accounts nationwide. You are the leader for project intake, production and distribution. This role manages the day-to-day creation, organization, and delivery of digital and physical assets—menus, signage, promotions, sales materials, and more—ensuring accuracy, brand consistency, and operational efficiency. The manager will also perform hands-on production tasks such as printing, binding, file preparation, and inventory management while coordinating closely with internal teams (Sales, Operations, Culinary, HR) as well as external vendors.
Job Responsibility:
Oversee the production of marketing collateral including menus, station signage, promotional materials, catering guides, presentations, sales decks, and digital content for our locations
Perform hands-on production tasks such as printing, cutting, binding, laminating, and assembling materials as needed for unit openings, refreshes, and ongoing promotions
Prepare, review, and finalize digital files for print, digital signage, email, and web deployment, ensuring compatibility, formatting accuracy, and brand compliance with American Dining Creations standards
Partner with creative, culinary, and content teams to ensure all produced materials meet quality standards, operational needs, and project requirements
Manage internal production equipment (printers, binding equipment, cutters, etc.) and coordinate maintenance or service needs
Maintain organized digital-asset filing systems, naming conventions, and version control for all marketing files related to concepts, accounts, and campaigns
Manage file intake, updates, and archival processes to ensure easy retrieval for the marketing team, sales, and field operators
Ensure artwork, templates, menu formats, brand standards, and promotional toolkits are properly stored, updated, and shared across the organization
Support the team with basic file conversions, resizing, compressing, and formatting for various platforms (print, digital signage, email, web, social, presentations)
Coordinate the distribution of printed and digital marketing materials to internal teams, field locations, clients, and partners across the American Dining Creations portfolio
Manage shipping logistics, inventory levels, and fulfillment processes for all physical materials, including signage kits, menus, displays, and sales tools
Oversee deployment schedules for digital content such as email campaigns, digital menu boards, in-unit screens, and branded content in coordination with the broader marketing team
Maintain accurate tracking for production, inventory, and distribution schedules
Serve as the central coordinator for day-to-day marketing operations and incoming project requests from sales, operations, HR, and leadership
Develop and maintain workflow processes and project management tools to improve team efficiency and responsiveness to field requests
Track project timelines, budgets, deliverables, and vendor performance
provide regular status updates and reporting to marketing leadership
Troubleshoot production, distribution, or file issues promptly to maintain smooth operational flow and avoid disruptions to unit launches or campaigns
Monitor production, turnaround times, and distribution performance metrics to identify process-improvement opportunities
Collaborate with marketing leadership to refine operational standards, cost efficiencies, and workflow enhancements supporting a growing national portfolio
Track production, shipping, and vendor expenses to support budget planning, cost control, and forecasting initiatives
Requirements:
Bachelor’s degree in Marketing, Communications, Business, or equivalent experience
5+ years of experience in marketing production, print production, marketing operations, or project coordination
multi-unit, hospitality, or foodservice experience a plus
Hands-on experience with printing, binding, finishing equipment, and file preparation for print and digital
Strong organizational and file management skills with excellent attention to detail
Familiarity with Adobe Creative Suite or similar design/production platforms (a plus)
Proficiency in project management tools (e.g., Asana, Monday.com, Trello, or similar)
Strong communication skills and the ability to collaborate effectively with cross-functional teams including Sales, Operations, Culinary, and HR
Ability to manage multiple deadlines in a fast-paced, service-oriented environment
Hands-on production & finishing skills
File organization & version control
Operational efficiency & workflow management
Vendor and stakeholder coordination
Problem-solving & adaptability
Detail-oriented execution
Strong time and project management
Nice to have:
multi-unit, hospitality, or foodservice experience
Familiarity with Adobe Creative Suite or similar design/production platforms
What we offer:
Weekly pay
401K with company match
Employee Referral Bonus Program
Employee Assistance Program
Some positions may include flexible hours and shifts
Eligible employees offered Medical, Prescription, Dental, and Vision Plans, FSA/HSA