Marketing Product Manager/Content Writer

• Lead product direction for fraud prevention and payment risk offerings, guiding priorities from concept through release
• Work with partners across engineering, compliance, operations, and commercial teams to align product plans with business and customer needs
• Translate market insights, stakeholder input, and customer feedback into well-defined requirements, user stories, and product documentation
• Act as a knowledgeable resource on fraud topics such as card payments, digital wallets, account takeover, dispute activity, transaction monitoring, and identity verification
• Create clear written materials including release communications, training guides, process documentation, and customer-facing content
• Evaluate fraud patterns, solution performance, and emerging industry developments to identify opportunities for product improvement
• Support launches and adoption efforts by developing positioning, messaging, and enablement assets for internal and external audiences

• At least 5 years of product management experience, including direct work within the payment fraud domain
• Strong understanding of payments, fraud mitigation, transaction risk, and financial crime processes
• Excellent writing and editing ability, with a track record of producing clear content for multiple audiences
• Experience developing product requirements, business documentation, workflow materials, and external-facing collateral
• Analytical mindset with the ability to use data and trends to influence product decisions
• Demonstrated success collaborating across cross-functional teams in a fast-moving environment
• Strong communication and stakeholder management skills

Familiarity with fraud platforms, payment gateways, risk engines, transaction monitoring tools, or related financial services technology is preferred

• medical
• vision
• dental
• life and disability insurance
• 401(k) plan