Marketing Process & Operations Manager Job at Baxter (Deerfield)

Marketing Operations Manager / Marketing Project Manager APJ

Reporting to the Head of Content APJ (who is an empathy and growth mindset leade...

Location

Australia , Sydney CBD

Salary:

130000.00 - 140000.00 AUD / Year

Salt

Expiration Date

Until further notice

Requirements

5+ years’ experience managing agencies, content operations, or marketing operations, ideally in a regional or global context within a SAAS organisation ideally (not essential)
Strong project management skills: planning, tracking, and delivering on deadlines, with the ability to guide agencies and internal stakeholders
Experience implementing SOPs, managing SLAs, and optimising operational workflows
Proven budget management skills, including PO validation, invoice review, and financial reporting
Familiarity with project management tools, content management systems, asset libraries, and event technology platforms
Ability to track KPIs, analyse performance data, and translate insights into actionable improvements
Soft Skills: proactive problem-solver, calm under pressure, detail-oriented, adaptable, collaborative, and values-driven

Job Responsibility

Build and maintain strong relationships with content and event agencies across JAPAC, guiding them on expectations, processes, and compliance
Collaborate with internal stakeholders to align on project goals, timelines, and deliverables
Oversee project management for campaigns and events, ensuring milestones and deliverables are met & ensure clear SLAs, QA checkpoints, and smooth handoffs from intake to execution
Implement and optimise operational workflows, SOPs, and SLAs
Monitor budgets, validate POs and invoices, and provide KPI reporting
Serve as the central point of contact for agencies, resolving escalations and ensuring quality standards
Provide accurate KPI data (velocity, quality, ROI, efficiency) to leadership dashboards

What we offer

12-month maximum term contract (full paid leave entitlements) with a view to extending or converting to permanency
Work at a globally recognised tech innovator with an exceptional culture
Collaborate with world-class teams across the JAPAC region
Opportunities for career growth, skill development, and global exposure
A hybrid working model and a supportive team environment

Fulltime

Marketing Operations Manager

The Marketing Operations Manager supports the operational infrastructure that en...

Location

Canada

Salary:

75000.00 - 85000.00 USD / Year

FARBER

Expiration Date

Until further notice

Requirements

5–8 years of experience in marketing operations, integrated marketing, campaign operations, or marketing workflow coordination within a marketing, communications, agency, or creative environment with direct exposure to campaign execution, stakeholder coordination, and marketing planning processes
Experience coordinating cross-functional projects involving multiple stakeholders, including senior contributors and external partners, in fast-paced marketing or campaign-driven environments
Strong experience working within marketing project management and workflow platforms such as OnePlan, Planner, Monday.com, ClickUp, Asana, Wrike, or similar systems, including workflow administration, project tracking, reporting, and operational coordination
Strong organizational, coordination, and operational administration skills with exceptional attention to detail, process discipline, and documentation accuracy
Demonstrated ability to manage multiple timelines, dependencies, workflows, and operational priorities simultaneously while maintaining strong follow-through and accountability
Strong written and verbal communication skills
Strong operational judgment, prioritization capabilities, and problem-solving skills, with the ability to proactively identify risks, gaps, and process improvement opportunities

Job Responsibility

Own the integrity and day-to-day administration of the marketing department’s planning software and related marketing project management systems, including workflows, master calendars, dependencies, workbacks, reporting structures, and operational tracking across integrated marketing initiatives
Monitor execution health, identify operational risks or dependency conflicts, and proactively drive follow-through across stakeholders to maintain delivery timelines and workflow continuity
Lead cross-functional marketing project coordination involving senior contributors and functional leads, ensuring deadlines, approvals, dependencies, and operational deliverables are effectively managed
Support campaign launch readiness by ensuring approvals, dependencies, asset readiness, and operational requirements are completed and visible across stakeholders
Organize and operationalize annual and quarterly marketing planning processes within the marketing departments’ planning software, including timelines, coordination activities, intake consolidation, stakeholder alignment, documentation, deliverables and meetings such as Quarterly Business Reviews, progress tracking, and planning system administration
Compile planning inputs, maintain templates, coordinate planning sessions, and prepare progress tracking materials
Facilitate recurring operational rhythms including all-hands meetings, status reviews, retrospective discussions, campaign reviews, and operational reporting sessions
Prepare agendas, maintain action logs and decisions registers, and track follow-ups across operational meetings
Support marketing financial operations including invoice tracking, IO coordination, reconciliation support, accrual tracking, and monthly budget reporting
Ensure accuracy, completeness, and operational integrity across financial documentation, budget artifacts, operational trackers, and reporting records

What we offer

Remote work model
Flexible work arrangements
Vacation and wellness days
Extended health and dental coverage, plus virtual doctor services
Employee Assistance Program and mental health resources
Company-matching retirement savings plan
Financial support for professional development
Annual company events
Exclusive access to perks and discounts

Fulltime

Business Operations Manager, Marketing and Communications

The Business Operations Manager optimizes and supports the core operations and b...

Location

United States , Boston

Salary:

Not provided

HBS

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent work experience is required
5+ years of related administrative experience is required

Job Responsibility

Manage and optimize business and operational processes, with a particular focus on department-wide financial processes (e.g., purchasing, forecasting, reporting), serving as 'in-house' expert on related systems and tools
Conduct periodic financial tracking and other analyses, in conjunction with the Head of Communications & Marketing Business Operations, to provide ongoing information about departmental impact and outputs
Manage reporting and compliance requests from HR and Finance, working with the Head of Communications & Marketing Business Operations, and serve as a departmental liaison in School-wide Business Manager and HR Partners meetings
Identify additional opportunities to systematize, optimize, and maintain administrative support across groups
Work with the team to develop, implement, and maintain tools and processes to support cross-departmental learning, communication, and operations
Manage the hiring of independent contractors as needed, via Fieldglass/Yoh (Harvard's system for hiring contingent workers)
Development of RFPs for hiring of any external firms/vendors
Coordinate with OGC and Trademark Office on logo usage issues
Work with Coordinator as needed on activities such as space allocation, facilities issues, and serving as first-line contact for operational staff inquiries
Manage special projects based on the evolving needs of the M&C group

What we offer

Generous paid time off including parental leave
Medical, dental, and vision health insurance coverage starting on day one
Retirement plans with university contributions
Wellbeing and mental health resources
Support for families and caregivers
Professional development opportunities including tuition assistance and reimbursement
Commuter benefits, discounts and campus perks

Fulltime

BD & Marketing Operations Manager (Pitch & RFP)

The role holder will own the firm’s pitch and RFP automation technology (using T...

Location

Jersey; Guernsey; London; Ireland

Salary:

Not provided

Ogier

Expiration Date

Until further notice

Requirements

5–7 years’ relevant experience, ideally at an established Manager level, with the ability to operate independently and make an immediate impact
Experience of pitch or proposal automation platforms is essential
experience of Templafy would be advantageous
Experience improving pitch and RFP processes, ideally supported by technology, structured data and AI
Strong process and change management skills, with the ability to embed new ways of working
Experience working in a law firm or professional services environment with exposure to pitching and RFP activity is preferred

Job Responsibility

Act as the day-to-day owner of the firm’s pitch and RFP automation technology, ensuring it is stable, well configured and fit for purpose
Translate user needs and business priorities into practical system enhancements and configuration changes
Monitor usage, adoption and performance metrics to ensure the technology delivers measurable value across the organisation
Optimise and embed AI capabilities within the pitching and RFP processes to improve efficiency, quality and consistency of outputs
Own the Ogier-wide approach to capturing, structuring and maintaining credentials, experience and other core pitch and RFP data
Define and implement data standards, governance and quality controls to ensure information is accurate, current and suitable for client-facing use
Work with Business Development and Marketing, Knowledge and service line teams to identify priority datasets, content gaps and data improvement opportunities
Tracking and reporting on win/loss rates, trends and ROI
Design, embed and maintain end-to-end pitch and RFP processes that minimise manual effort and maximise consistency and quality
Use analytics, usage data, feedback and trends to identify opportunities to refine templates, automation logic and data capture processes

Bd & Marketing Operations Manager (Pitch & Rfp)

This role would be a key member of the BD & Marketing team during an exciting pe...

Location

Jersey , Jersey

Salary:

Not provided

Ogier

Expiration Date

Until further notice

Requirements

5–7 years’ relevant experience, ideally at an established Manager level, with the ability to operate independently and make an immediate impact
Experience of pitch or proposal automation platforms is essential
experience of Templafy would be advantageous
Experience improving pitch and RFP processes, ideally supported by technology, structured data and AI
Strong process and change management skills, with the ability to embed new ways of working
Experience working in a law firm or professional services environment with exposure to pitching and RFP activity is preferred

Job Responsibility

Act as the day-to-day owner of the firm’s pitch and RFP automation technology, ensuring it is stable, well configured and fit for purpose
Translate user needs and business priorities into practical system enhancements and configuration changes
Monitor usage, adoption and performance metrics to ensure the technology delivers measurable value across the organisation
Optimise and embed AI capabilities within the pitching and RFP processes to improve efficiency, quality and consistency of outputs
Own the Ogier-wide approach to capturing, structuring and maintaining credentials, experience and other core pitch and RFP data
Define and implement data standards, governance and quality controls to ensure information is accurate, current and suitable for client-facing use
Work with Business Development and Marketing, Knowledge and service line teams to identify priority datasets, content gaps and data improvement opportunities
Tracking and reporting on win/loss rates, trends and ROI
Design, embed and maintain end-to-end pitch and RFP processes that minimise manual effort and maximise consistency and quality
Use analytics, usage data, feedback and trends to identify opportunities to refine templates, automation logic and data capture processes

Fulltime

Bd & Marketing Operations Manager (Pitch & Rfp)

At Ogier, we are proud of being a forward-facing and innovative firm. We are alw...

Location

Guernsey , Guernsey

Salary:

Not provided

Ogier

Expiration Date

Until further notice

Requirements

5-7 years' relevant experience, ideally at an established Manager level, with the ability to operate independently and make an immediate impact
Experience of pitch or proposal automation platforms is essential
experience of Templafy would be advantageous
Experience improving pitch and RFP processes, ideally supported by technology, structured data and AI
Strong process and change management skills, with the ability to embed new ways of working
Experience working in a law firm or professional services environment with exposure to pitching and RFP activity is preferred

Job Responsibility

Pitch and RFP technology ownership
Credentials, experience and data management
Process design and continuous improvement
Adoption, guidance and enablement
Governance and risk
Vendor relationship management

Fulltime

Manager, Marketing Operations

As the Senior Marketing Operations Lead, you are a commercial owner first and a ...

Location

Finland , Helsinki

Salary:

Not provided

Aiven Deutschland GmbH

Expiration Date

Until further notice

Requirements

8–10 years of experience in B2B SaaS Marketing Operations, with a clear track record of connecting marketing activity to pipeline and revenue outcomes. You've been a trusted commercial partner to senior marketing leaders - Scope you've owned matters more than titles.
Strong analytics capability: you can build models, interpret data and present findings in a way that drives decisions. You understand multi-touch attribution, funnel conversion analysis and pipeline forecasting - and you know the limits of each.
Deep hands-on experience with Pardot and Salesforce, including the integration between them. Familiarity with the broader MarTech stack is a plus.
A real point of view on AI in MarOps. You've used Claude or equivalent LLMs in production workflows, you know what agentic automation is actually good for, and you can tell the difference between a vendor demo and a working capability.
Experience designing funnels, lifecycle stages, and lead routing in a hybrid PLG + SLG motion — Aiven is both.
Track record of making budget and vendor calls: renewals, simplification, build vs. buy. You've said no to a vendor before and made it stick.
Strong stakeholder skills. Comfortable pushing back on a VP when you think they're wrong, and comfortable being pushed back on when you are.
A preference — not a requirement — for prior people management experience. If you haven't managed before but can make a credible case, we want to hear it.
Comfort in a company that still feels like a scale-up: ambiguity, context-switching, occasional fire drills, and the freedom to fix what's broken.

Job Responsibility

Own marketing analytics and insight: measure funnel performance end-to-end, attribute pipeline accurately, identify where we're generating returns and where we're not, and translate findings into clear recommendations for the VP of Marketing and GTM leadership.
Act as the strategic thought partner to the VP of Marketing: challenge her thinking on where to invest and what to cut, translate ambitions into funnel and MarTech roadmap and own the 'how' behind her 'what'.
Design and govern the end-to-end funnel — from capture to pipeline — with a relentless focus on conversion rates, velocity and leakage. Define what good looks like at each stage and hold the business to it.
Keep Marketing and Sales genuinely aligned: own lifecycle stage definitions, lead routing and handoff SLAs and the feedback loops that tell Marketing whether what it's sending Sales is actually any good.
Lead, coach, and develop the MarTech, Marketing Operations, and Analytics functions. Set clear priorities, unblock execution and build the capability the function needs as Aiven scales.
Own and evolve Aiven's MarTech stack - anchored on Pardot and Salesforce - with a clear roadmap for what to keep, what to cut and what to build. Make the budget and vendor calls
partner with RevOps and Finance on renewals and simplification.
Drive AI adoption inside Marketing Operations: deploy agentic workflows, LLM-based automation to replace manual work, accelerate insight generation and unblock capabilities we do have.
Own the data quality and governance: field mappings, deduplication, enrichment flows, GDPR and consent compliance. Clean data is the foundation everything else depends on.
Drive adoption of new tools and processes. New capabilities only count when people actually use them - own the rollout, the enablement and the change management that makes it stick.

What we offer

Participate in Aiven's equity plan
Balance work and life with our hybrid work policy
Choose the equipment you need to set yourself up for success
Use your Professional Development Plan budget for learning opportunities
Receive holistic wellbeing support through our global Employee Assistance Program
Inquire about our Global Time Off Commitment (Parental and Sick Leave, as well as Personal Time)
Enjoy country-specific benefits for our global cast

Fulltime

BD & Marketing Operations Manager (Pitch & RFP) - 1 Yr FTC

At Ogier, we are proud of being a forward-facing and innovative firm. We are alw...

Location

United Kingdom , London

Salary:

Not provided

Ogier

Expiration Date

Until further notice

Requirements

5–7 years’ relevant experience, ideally at an established Manager level, with the ability to operate independently and make an immediate impact
Experience of pitch or proposal automation platforms is essential
experience of Templafy would be advantageous
Experience improving pitch and RFP processes, ideally supported by technology, structured data and AI
Strong process and change management skills, with the ability to embed new ways of working
Experience working in a law firm or professional services environment with exposure to pitching and RFP activity is preferred

Job Responsibility

Act as the day-to-day owner of the firm’s pitch and RFP automation technology, ensuring it is stable, well configured and fit for purpose
Translate user needs and business priorities into practical system enhancements and configuration changes
Monitor usage, adoption and performance metrics to ensure the technology delivers measurable value across the organisation
Optimise and embed AI capabilities within the pitching and RFP processes to improve efficiency, quality and consistency of outputs
Own the Ogier-wide approach to capturing, structuring and maintaining credentials, experience and other core pitch and RFP data
Define and implement data standards, governance and quality controls to ensure information is accurate, current and suitable for client-facing use
Work with Business Development and Marketing, Knowledge and service line teams to identify priority datasets, content gaps and data improvement opportunities
Tracking and reporting on win/loss rates, trends and ROI
Design, embed and maintain end-to-end pitch and RFP processes that minimise manual effort and maximise consistency and quality
Use analytics, usage data, feedback and trends to identify opportunities to refine templates, automation logic and data capture processes

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Marketing Process & Operations Manager

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