Marketing Ops & AI Intern Job at SpotHero (Chicago)

Marketing Ops AI Manager

The Marketing Operations AI Manager is responsible for designing, implementing, ...

Location

United States

Salary:

Not provided

Cyera

Expiration Date

Until further notice

Requirements

4–7 years of experience in Marketing Operations, RevOps, Marketing Technology, or related roles
Strong understanding of MAP/CRM systems (e.g., Marketo, HubSpot, Salesforce)
Hands-on experience with automation, workflow design, and data management
Familiarity with AI tools and concepts such as generative AI, predictive modeling, LLM-based automation, and machine learning fundamentals
Proficiency with BI/reporting tools (Tableau, Looker, Power BI) and basic SQL a plus
Exceptional analytical, problem-solving, and project management skills
Ability to translate technical concepts for non-technical stakeholders

Job Responsibility

Develop and own the AI strategy for marketing operations, aligning technology investments with business goals
Identify high-impact opportunities where AI can optimize workflows, personalization, segmentation, lead management, and reporting
Evaluate, implement, and manage AI tools and platforms used across the marketing tech stack
Build and maintain AI-driven workflows and automations within CRM, MAP, and integrated systems
Architect and optimize lead lifecycle processes, routing logic, and scoring using predictive and generative AI
Streamline campaign operations through automated tagging, data enrichment, and content workflows
Partner with RevOps, Sales Ops, and GTM teams to enhance cross-functional processes
Ensure data hygiene, standardization, and enrichment to improve AI model performance
Maintain governance frameworks for AI usage, including compliance, access control, prompt standards, and model reliability
Monitor data pipelines and troubleshoot issues impacting automation or analytics

What we offer

Ability to work remotely, with office setup reimbursement
Competitive salary
Unlimited PTO
Paid holidays and sick time
Health, vision, and dental insurance
Life, short and long-term disability insurance

Fulltime

Senior Data Scientist - Agentic Systems

The Global Marketing Engines and Experiences (E&E) team within Microsoft is resp...

Location

United States , Redmond

Salary:

119800.00 - 234700.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Doctorate in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 1+ year(s) data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results)
OR Master's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 3+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results)
OR Bachelor's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 5+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results)
OR equivalent experience

Job Responsibility

AI-Native Operations
Design, build, and ship agentic capabilities that make the analytics team more AI-native, including co-PM agents that triage incoming work, monitor data science workstreams in Azure DevOps, and propose ticket updates that keep our backlog accurate without manual hygiene effort
Build PM-layer agents that read across the Azure Dev Ops (ADO) portfolio to surface risk, estimate effort on new requests, and recommend project plans that managers can adapt rather than write from scratch
Establish shared infrastructure and patterns — prompting, evaluation, orchestration, observability, guardrails — that let the rest of the team build downstream agents reliably
Analyst Delivery Acceleration
Develop LLM-powered internal tools and skills that compress the cycle from analytics request to delivered insight, including capabilities that draft, format, and pressure-test the standard inputs analysts produce for MBR, MMR, and leadership review rhythms
Identify the highest-friction parts of the analyst delivery flow and design generative AI interventions that remove rather than relocate the work
Partner with the analytics team to instrument adoption, measure time saved, and iterate based on real usage rather than projected value
Marketer-Facing Capabilities
Lead the design and delivery of marketer-facing generative AI capabilities, anchored by a conversational analytics agent that allows marketers across Brand, Product Marketing Management (PMM), Customer Insights, and demand generation to self-serve on the analytics questions they bring to the team today

What we offer

Eligible for benefits and other compensation

Fulltime

Sales Operations Specialist

As Sales Operations Specialist, you are responsible for helping drive and suppor...

Location

United States , Chicago

Salary:

68000.00 - 85000.00 USD / Year

SpotHero

Expiration Date

Until further notice

Requirements

3+ years of technical support experience
Passion for working with and improving sales people's productivity and performance
Proven ability to manage complex programs, products and processes
Excellent interpersonal communication and writing skills
Strong capabilities working with teams in innovative, accountable, and reliable ways, with the ability to thrive in a dynamic environment
Adept at utilizing Claude or ChatGPT for personal efficiency & rolling out AI-enabled workflows across teams
Experience with driving cross-functional and cross-departmental collaboration
Ability to work independently while producing quantifiable results
Demonstrated strengths in organization, prioritization, and time management
Experience with CRM systems, preferably Salesforce

Job Responsibility

Help plan and execute the Sales Operations strategy for SpotHero
Work closely with the Sales Operations Manager and Senior Manager, Sales Enablement & Operations to provide a comprehensively supportive framework for Revenue Teams
Provide a focus on metrics that measure Operational impact
Contribute to the ongoing roadmap of projects and initiatives handled by Sales Ops
Work to centralize, document and provide input on the workflow and workload of the sales teams
Provide support for the products and processes that enable the Sales, Business Development, & Revenue Operations organizations, including sales activity tracking, workflow efficiencies, and automation/outsourcing of operator engagement
Utilize platforms like SFDC and Salesloft, as well as BI tooling to report on seller performance
Draw best practices from the analytics of these platforms and provide management and playbook guidance
Act as a contact for go-to-market requirements for owned tools & processes, including communications, project planning, and support
Help optimize and automate our internal processes, including Facility Onboarding

What we offer

Excellent benefits
We cover a generous portion of Medical Premiums, 50% of Dental and Vision Premiums, company-sponsored Life Insurance, STD, and AD&D coverage, a 401(k) with match and immediate vesting, and comprehensive leave policies
Flexible PTO policy and outstanding work/life balance
Grubhub weekly lunch stipend for in-office days
Udemy License and Personal Learning Budget
Annual parking stipend
The opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere
Opportunity to be part of Employee Resource Groups, access allyship learning resources
Employee programs: Discovery Days for Product and Engineering, Gearing up for Aspiring Leaders, and Mentorship Program
Wellness program

Fulltime

Microsoft Strategic Practice Director

We are seeking a strategic, customer-facing leader to drive Microsoft cloud grow...

Location

United States , Plano

Salary:

Not provided

Technologent

Expiration Date

Until further notice

Requirements

7 to 12+ years in the Microsoft ecosystem, including CSP, SI, MSP, distributor, or Microsoft partner-led motions
Deep expertise in: Microsoft 365 and Security
Azure IaaS, PaaS, and AI
CSP and NCE licensing models
Microsoft incentives, Partner Center, and co-sell motions
Demonstrated experience leading customer-facing presales engagements and executive-level discussions
Strong knowledge of Microsoft partner economics, including rebates, growth accelerators, co-op, and attribution
Strong operational discipline with the ability to own reporting, governance, and business reviews
Excellent written and verbal communication skills, especially in creating GTM messaging, internal enablement, and executive-ready strategy content

Job Responsibility

Act as the trusted advisor to customers and internal sellers on Microsoft cloud strategy, licensing, roadmap alignment, and partner motion
Own and manage the Microsoft partner reseller relationship, including cadence, escalation, opportunity alignment, field mapping, and joint planning
Drive alignment with Microsoft field teams, Partner Development Managers, account sellers, and strategic partner resources
Translate Microsoft priorities such as AI, security, cloud migration, Copilot, and Azure modernization into actionable customer strategies
Help determine when Technologent should lead directly versus leverage delivery or licensing partners
Develop and execute joint GTM strategies across Microsoft solution areas: Modern Work: Microsoft 365, Teams, Copilot
Security: Defender, Sentinel, Entra, Purview
Azure: Infrastructure, migration, modernization, data platform
Azure AI and Copilot ecosystem
Build repeatable solution motions for migration, modernization, AI adoption, security transformation, and managed services

Senior Java Developer

The Applications Development Senior Programmer Analyst is an intermediate level ...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor degree in Computer Science / Information Technology or a related field, or substantial practical experience of software delivery
7+ years of relevant experience in Application Development role
Experience in managing and implementing successful projects
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Strong core Java skills, JDBC/JPA, Restful web services
Experience with frameworks like Hibernate, Junit, Spring Boot/Microservice-style application development
Experience in event‑driven and API-led architecture
Hands-on experience using AI tools and platforms to design, build, test, and enhance application features
Strong experience with Relational Databases like Oracle, MSSQL
Experience with build tools like Maven/Gradle, Jenkins, UDeploy

Job Responsibility

Responsible for developing and maintaining suite of applications as a part of global development team
Production of high-quality software, emphasizing simplicity, maintainability and reuse, using standard development process
Understands business priorities, documents requirements and determines solutions in partnership with other internal teams
Accountable for all phases of development process—analysis, design, construction, testing and implementation
provides user and operational support on applications to business users
Ensures essential procedures are followed and helps to define operating standards and processes
Participating in key business initiatives involving multiple workstreams
Coordinate global testing and schedule application rollouts
Contribute towards improving the Dev Ops CI/CD Pipelines and Strategic Architecture
Work closely with partner technology teams and to collaborate effectively

Fulltime

Customer Success Manager - Pathways for Progress

Location

United Kingdom

Salary:

Not provided

TM Forum

Expiration Date

Until further notice

Requirements

Operations & Customer Success: Proven experience in an operational, customer success, or programme coordination role — ideally in an education, membership, SaaS or professional services environment.
Data & Reporting: Strong attention to detail
able to work across multiple systems, reconcile discrepancies, and produce accurate, trusted reports for internal and external stakeholders.
Member or Learner Support: Track record of handling high volumes of queries with efficiency and empathy, and improving the support experience through clear communication.
Cross-Functional Collaboration: Comfortable working across IT, marketing, sales and product teams — acting as an operational bridge between technical and non-technical functions.
Platforms & Tools: Familiarity with CRM and marketing automation tools (Salesforce, Marketo or equivalent), LMS platforms, Excel, Powerpoint and digital credentialling tools. Able to learn new systems quickly, with a focus on utilizing latest, evolving AI assistant tooling to expedite and automate tasks and solutions

Job Responsibility

Own the inbound query queue across both education and P4P - triaging and resolving member questions about belt status, points, learner access, enrolment, and certification issues. Acknowledge within one working day
route escalations to IT, data, or Engagement Manager teams as appropriate.
Create clear, empathetic communication to learners and members - including step-by-step access guidance, certification instructions, and responses to data or points discrepancies.
Support enterprise customers with enrolment, licence management, extensions and expiration - ensuring learners have timely, correct access aligned with contractual terms.
Support strategic enterprise training customers post-sale, driving adoption, engagement, reporting and renewal readiness to maximize long-term customer value and retention
Maintain data accuracy across both the P4P points and belt system and the education platform - running regular checks, investigating anomalies, and working with IT and data teams to resolve discrepancies at source.
Produce accurate certification progress reports for enterprise customers and internal stakeholders - reconciling certification data from our LMS with Salesforce and Accredible credentialling platform data, and resolving inconsistencies before reports are shared.
Lead the annual P4P belt recalculation process - coordinating with the data team, briefing Marketing Ops in advance, and reviewing outbound messaging for move-up, at-risk and drop-down scenarios.
Act as the operational bridge between E&C and IT, learning vendors, and marketing platforms - escalating and tracking platform issues that affect learner access or programme data, and communicating clearly with members during disruptions.
Own the Accredible digital credentialling relationship from an E&C perspective - ensuring credentials are issued accurately and on time, and that GDPR suppression sync between Marketo and Accredible is maintained.

Account Partner, Professional Services

Location

United States , Atlanta

Salary:

156000.00 - 184800.00 USD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

8+ years in Professional Services sales, solutions consulting, or services leadership within SaaS or enterprise software
proven track record of strategic impact and organizational influence
Demonstrated success defining go-to-market strategies, building service offerings, or leading cross-functional initiatives that drive measurable business outcomes
Deep expertise in consultative selling: multi-threaded relationship building (C-level to technical), discovery, business case creation, executive storytelling, and complex deal orchestration
Strong strategic and analytical skills: ability to synthesize market insights, customer feedback, and operational data into actionable strategies and frameworks
Proven ability to mentor, enable, and scale teams: experience creating playbooks, training programs, or best practices that improve collective performance
Executive presence and communication: ability to influence senior leadership, facilitate strategic workshops, and represent the company externally
Rigorous operational discipline: expertise in sales methodologies (MEDDICC/MEDDPICC), forecasting, pipeline management, and CRM hygiene
Technical fluency: ability to translate incident response, AIOps, automation, observability, and integration concepts into quantified business value and risk reduction
Experience architecting or launching new service offerings, engagement models, or go-to-market motions in a scaling organization

Job Responsibility

Pipeline Development & Selling Motion
Architect and execute multi-threaded Professional Services strategies within strategic and enterprise accounts
orchestrate 2–12 week services deal cycles with executive alignment and commercial rigor
Consistently meet or exceed services bookings, attach-rate, and consumption targets while driving predictable pipeline generation and velocity metrics
Lead discovery to map business-critical pains (noise, toil, on-call fatigue, change risk, slow comms) to differentiated service offerings, scoped SOWs, and multi-phase engagement roadmaps
Deliver compelling value narratives (ROI, time-to-value, risk mitigation, competitive differentiation) tailored to C-level and VP stakeholders across IT, Engineering, and Operations
Account Strategy & Customer Value
Co-architect account strategies with Account Executives, CSMs, and Solutions Engineers to align enterprise business outcomes with services-led transformation milestones and measurable impact
Position services as strategic enablers across incident response maturity, AIOps signal tuning/event orchestration, automation/runbooks, AI-driven operations, and enterprise integrations (e.g., ServiceNow, Jira, Slack/Teams, AWS, Datadog, New Relic, Splunk, GitHub/GitLab, Terraform)
Drive adoption and quantifiable business impact (e.g., MTTA/MTTR reduction, toil elimination, developer productivity gains, SLO adherence, operational cost savings) that influence customer renewal and expansion decisions

What we offer

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)

Fulltime

Compensation & Benefits Specialist

At myPOS, we’re all about helping businesses grow and get paid. We make payments...

Location

Bulgaria , Sofia

Salary:

Not provided

myPOS

Expiration Date

Until further notice

Requirements

Minimum 8 years of experience in compensation and benefits, ideally in a multi-country tech or fintech environment
Hands-on experience with Radford (or equivalent benchmarking methodology — Mercer, Willis Towers Watson) — you understand how to use survey data, not just read it
Solid working knowledge of EU employment law, particularly as it relates to pay and benefits
experience navigating multiple jurisdictions simultaneously
Familiarity with the EU Pay Transparency Directive and what it means practically for a business like ours
Strong analytical skills — you're comfortable working in Excel at a detailed level and can translate data into clear recommendations
Experience working with HRIS systems (BambooHR or similar) and payroll platforms (Deel or equivalent)
You give clear, grounded advice. You flag risks without being alarmist. You push back when something doesn't add up.
You use AI tools as a natural part of how you work — for data analysis, drafting, modelling, and research. You don't wait to be told to use them.
You're curious about how AI is changing the compensation and benefits landscape — whether that's benchmarking tools, pay equity analysis, or how workforce planning models are evolving

Job Responsibility

Own the operational running of our compensation cycles (mid-year and annual), working within the Radford job architecture and salary ranges already in place
Maintain and update salary benchmarking data (Radford Global Technology Survey), ensuring ranges remain competitive at the 50th percentile against PE-backed fintech peers
Support the rollout of our Compensation Philosophy to the wider organisation
Advise on pay decisions for new hires, promotions, lateral moves and for acquisition companies — ensuring internal equity and market alignment
Flag and resolve pay outliers
manage the remediation process with HRBPs
Support EU Pay Transparency Directive readiness, including pay gap analysis and data documentation across all entities
Own the operational management of the Management Incentive Plan (MIP) in partnership with PE owners, Advent, including participant tracking, modelling, and documentation
Maintain accurate MIP schedules — entry points, vesting, leaver provisions, and any changes resulting from org restructures or new hires
Act as the day-to-day point of contact between HR and Advent on MIP-related queries

What we offer

Excellent compensation package
25 days annual paid leave (+1 day per year up to 30)
Full Luxury package health insurance including dental care and optical glasses
Meal vouchers of 200 BGN per month
Fully covered Multisport card
Fully covered card for the public transport in Sofia
Free coffee, snacks and drinks at the office
Annual salary reviews, promotions and performance bonuses
myPOS Academy for upskilling and training
Unlimited access to courses on LinkedIn Learning

Fulltime

Select Country

Marketing Ops & AI Intern

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?