CrawlJobs Logo

Marketing Operations Process Manager

coursera.org Logo

Coursera

Location Icon

Location:
India , Delhi NCR

Category Icon
Category:
-

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Marketing Strategy and Operations team at Coursera partners with all areas of the marketing organization and the enterprise sales team to drive revenue, design and execute marketing strategies, and lead internal processes to enhance productivity, leverage, and efficiency. Marketing Operations Process Manager is pivotal in reviewing, auditing, and improving existing marketing and cross-functional processes. The successful candidate will build new processes where required, ensuring streamlined workflows that enhance efficiency and effectiveness in our marketing operations.

Job Responsibility:

  • Conduct thorough reviews and audits of current marketing and cross-functional processes
  • Identify inefficiencies and areas for improvement
  • Develop recommendations for enhancing existing workflows
  • Design and build new processes where required to support marketing operations
  • Document and communicate new procedures clearly to all stakeholders
  • Collaborate with cross-functional teams to ensure smooth implementation of new processes
  • Understand and manage the interoperability of marketing data, tools, and support functions
  • Ensure data flows seamlessly across platforms and teams to support marketing objectives
  • Monitor and track the impact of business processes
  • Analyze process steps to measure time and effort involved
  • Continuously improve processes to reduce time and effort through automation and AI-supported workflows and systems
  • Act as a strong communicator and collaborator within the marketing team and with other departments
  • Facilitate communication and knowledge sharing between departments to promote a cohesive workflow
  • Provide training and support to team members as needed

Requirements:

  • 4-8 years of proven experience in marketing operations, business process management, or a similar role
  • Strong understanding of marketing data flows and tools
  • Demonstrated ability to lead process improvement initiatives
  • Excellent communication and collaboration skills
  • Experience with automation and AI tools for workflow optimization
  • Analytical mindset with a strong focus on data-driven decision-making
  • Ability to manage multiple projects simultaneously and prioritize tasks effectively

Additional Information:

Job Posted:
March 19, 2026

Work Type:
Remote work
Icon
Coursera - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Marketing Operations Process Manager

FLEX Senior Manager, Marketing Operations

The FLEX Senior Manager, Marketing Operations will support efforts to shape the ...
Location
Location
United States , Bethesda, MD
Salary
Salary:
52.06 - 70.34 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4-year degree from an accredited university with a Marketing or Computer Science related concentration
  • 5 or more years of experience in related field
  • Experience working with Adobe Campaign or comparable Marketing Automation Tool(s)
  • Project Management Experience
  • Exceptional problem-solving skills and the demonstrated ability to make sound decisions
  • Work autonomously and effectively prioritize tasks
  • Demonstrated ability to thrive in fast-paced environments and remain calm under pressure
Job Responsibility
Job Responsibility
  • Supporting Operations
  • Enhances and deploys standardized activation procedures and ceremonies across all operational teams
  • Oversees and enhances the defect tracking process and ceremonies
  • Establishes, develops, and implements operational and process-oriented business intelligence practices
  • Supports the Senior Director Campaign Operations with designing and implementing an optimized data model for Adobe Campaign Version 8
  • Manages the conversion of all Adobe Campaign V7 campaigns and non-Adobe Campaign campaigns to Adobe Campaign V8
  • Collaborates with external support teams to document and improve the production support process
What we offer
What we offer
  • Medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts
  • Fulltime
Read More
Arrow Right

Marketing Operations Manager

We are seeking an experienced and dynamic Marketing Operations Manager to lead t...
Location
Location
United States , All, Georgia
Salary
Salary:
115500.00 - 266000.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in marketing operations or project leadership roles, particularly in M&A and strategic initiatives
  • Strong analytical skills with experience in financial modeling, KPI development, and data-driven decision-making
  • Exceptional communication skills, with the ability to present complex ideas clearly and effectively to diverse stakeholders
  • Demonstrated ability to manage large-scale, multimillion-dollar programs and drive results through cross-functional collaboration
  • Expertise in marketing technology, tools, and process optimization
  • Leadership experience, including managing and mentoring team members
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
Job Responsibility
Job Responsibility
  • Take ownership of marketing and martech projects, ensuring alignment with timelines, resource availability, budgets, and stakeholder expectations
  • Manage risks through proactive identification of roadblocks and development of mitigation strategies
  • Build and maintain project assets, including detailed plans, reports, dashboards, and KPIs, to track progress and performance
  • Drive the execution of strategic initiatives, including feasibility assessments, timeline planning, risk identification, and resource allocation
  • Conduct data analysis, including budgeting, financial modeling, and KPI development, to support decision-making and strategic planning
  • Provide thought leadership in marketing analytics and technical innovation, collaborating with cross-functional teams to design models and identify incremental revenue, margin, and productivity opportunities
  • Define and implement new processes, tools, and technology requirements to continuously improve marketing performance management systems
  • Develop and enforce cross-region marketing and sales policies across multiple product lines while ensuring compliance with regulatory requirements
  • Lead the design and delivery of training and enablement programs for marketing analytics and operations team members
  • Provide regular updates to senior leadership on project progress, risks, and opportunities for improvement.
What we offer
What we offer
  • Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
  • Career development programs
  • Unconditional inclusion and flexible work environment.
  • Fulltime
Read More
Arrow Right

Marketing Operations Manager

Tech-savvy, data-driven, detail-oriented marketer to take ownership of marketing...
Location
Location
United States , Boston
Salary
Salary:
Not provided
1up.health Logo
1upHealth
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in marketing operations
  • Deep experience with Salesforce (Pardot and Sales)
  • Proficiency with CMS platforms (e.g., WordPress) and webinar platforms (e.g., Zoom, GoToWebinar)
  • Ability to operate in a fast-paced, multiple priority environment
  • Experience managing vendors and/or contractors
  • Strong project management skills
  • Strong communication and collaboration skills
  • Excellent analytical skills
  • Detail-oriented with a focus on accuracy and quality
  • Creative thinker with a passion for innovation and continuous improvement
Job Responsibility
Job Responsibility
  • Tech Stack Management: Own administration and integration of marketing technology stack (Pardot/Salesforce, WordPress, Sequel.io, Sprout Social)
  • Configure and optimize marketing tools and systems
  • Own marketing database, ensuring data integrity
  • Maintain documentation for processes and workflows
  • Train team on tool utilization
  • Funnel Reporting, Analytics & Optimization: Analyze marketing funnel and track lead stages
  • Ensure airtight tracking and sourcing of leads
  • Build and maintain reports and dashboards in Pardot/Salesforce
  • Identify opportunities for improvement and implement multi-touch attribution
  • Execute in Channels: Support execution of campaigns (email, website, landing pages, webinars)
What we offer
What we offer
  • 100% Paid BCBS Medical and Dental Insurance for Employees
  • Vision Insurance
  • Unlimited PTO
  • Equity
  • 401(k)
  • Home Office Stipend
  • Lifestyle Savings Account
  • Parental Leave (16 weeks for birthing parents, 6 weeks for non-birthing parents)
  • Fulltime
Read More
Arrow Right

Global Partner Marketing & Operations Manager

360Learning is looking for a Partner Marketing & Operations Manager to architect...
Location
Location
France , Paris
Salary
Salary:
Not provided
360learning.com Logo
360Learning
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-3 years of experience in partner marketing, marketing operations, or a related function (SaaS, consulting, or tech ecosystems preferred)
  • Highly organized, detail-oriented, with a structured mindset around process, analysis, documentation and operations
  • Hands-on familiarity or strong willingness to learn Salesforce and the Atlassian suite (Confluence, Jira, Trello, Salesforce)
  • Comfortable working with external partners and cross-functionally with Sales, Product, Customer Success, and Marketing
  • Self-starter, equally comfortable in operations/process enablement and creative partner marketing execution
  • Fluency in English and French
  • Enthusiasm for our working environment
Job Responsibility
Job Responsibility
  • Architect and scale the next generation of our global partner ecosystem
  • Design and orchestrate how we communicate, operate, and scale partnerships internally and externally
  • Structure clear, impactful enablement for our internal teams
  • Build marketing motions and engagement strategies that elevate our partners externally
  • Harness AI agents, automation, and data to improve partner intelligence, streamline collaboration, and amplify partner impact
  • Scale a digital-first approach for our Tier 3 partners globally
  • Be responsible for sourcing and influence growth metrics
  • Redesign internal partner enablement hub
  • Define partner program rules of engagement, partner tiering, and system integrator collaboration models
  • Create and roll out a streamlined process for partnership referral fees
What we offer
What we offer
  • Work From Home stipend
  • RTT
  • lunch vouchers
  • medical insurance
  • gym subscription
  • 1 month parental leave for the second parent
  • Flexible hours
  • full remote work possible anywhere in France
  • Diversity, Equity, and Inclusion ERGs
  • Fulltime
Read More
Arrow Right

Global Partner Marketing & Operations Manager

360Learning is looking for a Partner Marketing & Operations Manager to architect...
Location
Location
Spain
Salary
Salary:
Not provided
360learning.com Logo
360Learning
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-3 years of experience in partner marketing, marketing operations, or a related function (SaaS, consulting, or tech ecosystems preferred)
  • Highly organized, detail-oriented, with a structured mindset around process, analysis, documentation and operations
  • Hands-on familiarity or strong willingness to learn Salesforce and the Atlassian suite (Confluence, Jira, Trello, Salesforce)
  • Comfortable working with external partners and cross-functionally with Sales, Product, Customer Success, and Marketing
  • Self-starter, equally comfortable in operations/process enablement and creative partner marketing execution
  • Fluency in English and French
Job Responsibility
Job Responsibility
  • Architect and scale the next generation of our global partner ecosystem
  • Design and orchestrate how we communicate, operate, and scale partnerships internally and externally
  • Structure clear, impactful enablement for our internal teams
  • Build marketing motions and engagement strategies that elevate our partners externally
  • Harness AI agents, automation, and data to improve partner intelligence, streamline collaboration, and amplify partner impact
  • Scale a digital-first approach for our Tier 3 partners globally
  • Be responsible for sourcing and influence growth metrics
What we offer
What we offer
  • Work From Home allowance
  • Social security
  • Health insurance
  • Unemployment insurance
  • Common contingency
  • Salary guarantee fund
  • Flexible hours
  • Total work from home possible anywhere in Spain
  • Diversity, Equity, and Inclusion ERGs (Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, Ethnic Diversity)
  • Fulltime
Read More
Arrow Right

Marketing Operations Manager

As the Marketing Operations Manager, you will be a critical part of the Channel ...
Location
Location
United States , South Jordan
Salary
Salary:
Not provided
cricut.com Logo
Cricut
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree is required (business or marketing major preferred)
  • 2+ years of experience in marketing operations, project management, retail marketing, or a related field
  • Experience working with creative teams and managing marketing production workflows
  • Strong budgeting and financial management skills, with experience tracking and optimizing marketing spend
  • Familiarity with content syndication tools (e.g., Salsify, Syndigo) and e-commerce content management
  • Excellent project management skills with proficiency in tools like Airtable, or Trello
  • Retail or consumer goods experience preferred
Job Responsibility
Job Responsibility
  • Lead and manage the end-to-end creative process for channel marketing assets
  • Develop project timelines, align stakeholders, and ensure on-time delivery of marketing materials
  • Work closely with internal creative teams and external agencies to execute marketing initiatives
  • Optimize workflows to improve efficiency, ensuring clear communication between creative and channel marketing teams
  • Own and manage the channel marketing budget, tracking spend and ensuring alignment with business objectives
  • Partner with finance to approve budgets, process, manage vendor payments, and forecast expenses
  • Analyze budget utilization and recommend cost-saving opportunities without compromising marketing impact
  • Provide regular budget reporting and insights to key stakeholders
  • Oversee the management and optimization of Cricut’s content syndication tools to ensure seamless distribution of product content to retail partners
  • Maintain accuracy and consistency of product content across multiple retail platforms
What we offer
What we offer
  • competitive Medical, Dental, and Vision coverage
  • a 401(k) match
  • generous PTO
  • tuition reimbursement
  • a yearly lifestyle stipend to support your wellness and passions
  • exclusive employee discounts
  • Fulltime
Read More
Arrow Right

Senior Marketing Operations Manager

We’re looking for an experienced Senior Marketing Operations Manager to oversee ...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
ethoslife.com Logo
Ethos
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Deep experience using Iterable, Marketo or similar email management software
  • Email and SMS deployment experience leveraging scripting languages (liquid template language) and concepts
  • Extremely high attention to detail, all while managing a large volume of campaigns simultaneously
  • Process oriented mindset that excels in structured workflows around testing, QA, and stakeholder approvals
  • Strong analytical skills, competence in SQL, and experience with tools for data analysis i.e. Mode, Chartio, Redshift, Heap
  • Strong collaboration skills in team environments, ability to effectively work with key stakeholders
  • High technical aptitude with the ability to quickly ramp up on internal nuances
  • A minimum of 4 years of experience building cross-channel campaigns using ESP platforms and/or marketing automation platforms
  • Experience in launching audience-specific dynamic content lifecycle and event-triggered CRM programs
  • Working familiarity with HTML/CSS
Job Responsibility
Job Responsibility
  • Attend project kick offs and be involved in briefs to architect solutions prior to building
  • Clarify, capture, and optimize requirements in order to build ad-hoc and automated communications
  • Build, schedule, launch, and monitor complex automated and ad-hoc campaigns across email, SMS, and direct mail
  • Setting up and monitoring complex journeys, and automations that have static/dynamic content with actionable trigger points
  • Script dynamic communications to build a personalized user experience
  • Write SQL to manage/build data tables, and build custom audience segmentation
  • Maintaining and developing audience segmentation tactics by proactively guiding our team’s data pipeline and data needs
  • Establishing high quality processes and infrastructure for our email and SMS tooling
  • Codifying documentation of internal best practices, tooling, and process improvements
Read More
Arrow Right

Marketing Operations Manager

We’re hiring our first Marketing Operations Manager to build the foundation of m...
Location
Location
United States , New York City; San Francisco Bay Area
Salary
Salary:
120000.00 - 180000.00 USD / Year
metronome.com Logo
Metronome
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience in marketing operations or revenue operations within high-growth B2B SaaS, ideally with enterprise sales cycles
  • Proven track record building attribution models, lead scoring frameworks, and reporting systems that show marketing’s influence on pipeline and revenue
  • Hands-on expertise administering and integrating a modern martech stack (e.g., HubSpot, Salesforce, ABM platforms, enrichment tools, outreach automation, AI agents)
  • Analytical and technical: comfortable building dashboards and marketing automation workflows
  • able to translate complex data into simple insights
  • Familiarity with enterprise GTM motions (ABM, high-value events, multi-channel campaigns) and the reporting nuances of long, complex sales cycles
  • Strong cross-functional collaborator, able to align with RevOps, Sales Ops, Finance, and Demand Gen
  • A builder’s mindset — thrives as the first hire, designs systems that scale, and isn’t afraid to get hands-on
  • Excellent communication skills, able to explain complex systems to non-technical stakeholders
Job Responsibility
Job Responsibility
  • Own the martech stack: Administer and optimize HubSpot, Clay, and other core tools. Evaluate, select, and implement new technologies as needs evolve
  • Build and maintain attribution models: Design multi-touch attribution frameworks and dashboards that track marketing's influence across long sales cycles
  • Operationalize ABM infrastructure: Partner with Demand Gen to create TAM lists, build processes for identifying new ICP accounts, and support account-based campaigns
  • Ensure campaign excellence: Own UTM frameworks, tracking templates, and campaign setup to maintain consistency and measurement across all channels
  • Maintain data governance: Monitor database health, manage segmentation and deduplication, and ensure GDPR/CCPA compliance. Work with Finance and Legal on privacy policies and cookie banners
  • Track budget and ROI: Partner with Finance and Marketing leadership to connect spend to outcomes and provide clear ROI reporting on all programs
  • Build lead scoring, enrichment, and lifecycle operations: Evolve our basic lead scoring into a sophisticated model. Own enrichment workflows, ensuring fit, intent, and engagement data surface the right accounts at the right time. Support backend operations for lifecycle marketing
What we offer
What we offer
  • Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership
  • Paid parental leave
  • FSA (Flexible spending account)
  • Retirement planning - Traditional and ROTH 401(k)
  • Flexible time off
  • Employee assistance program (mental health benefits)
  • Culture where personal growth is highly valued
  • Market-benched equity
  • Sales incentive pay (for eligible roles)
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy