Marketing Operations Manager

• Assess, refine, and implement marketing processes to improve efficiency, effectiveness, and scalability globally
• Develop best practices, governance frameworks, and playbooks to standardize marketing operations
• Ensure the adoption of tools and methodologies that enhance workflow automation and resource optimization
• Monitor KPIs and operational metrics to drive continuous improvements
• Lead large-scale marketing programs, campaigns, and transformation initiatives from conception to execution
• Establish project management best practices, frameworks, and tools to ensure timely delivery of key marketing initiatives
• Identify bottlenecks, risks, and dependencies, implementing solutions to keep projects on track
• Drive change management efforts to support marketing transformation, ensuring teams are equipped to adapt to new processes and technologies
• Act as the central point of contact between marketing, sales, Business Lines, and other departments to ensure alignment of strategies and execution
• Foster strong cross-functional collaboration to enhance efficiency and integration of marketing initiatives
• Facilitate regular meetings, reporting, and knowledge-sharing to drive transparency and consistency across teams

• 3–5 years of experience in marketing operations, project management, or process optimization, ideally within a global organization
• Proven ability to lead cross-functional collaboration between marketing, sales, and other business units
• Strong understanding of marketing processes, tools, and technologies (e.g., CRM systems, marketing automation, workflow tools)
• Expertise in project management methodologies (Agile, Waterfall, or Hybrid) and familiarity with PMO best practices
• Demonstrated experience managing large-scale transformation projects and leading change management efforts
• Analytical mindset with the ability to leverage data for decision-making and continuous improvement
• Excellent communication, stakeholder management, and problem-solving skills
• Experience with Monday.com is a must
• PMP, Lean Six Sigma, or equivalent certifications are a plus

PMP, Lean Six Sigma, or equivalent certifications

• Growth opportunities within a human resources global leader
• We prioritize learning to stay agile in an increasingly competitive business environment
• We foster an open-minded environment where people spark new ideas and explore alternatives