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We’re hiring our first Marketing Operations Manager to build the foundation of marketing systems, reporting, and attribution at Metronome. This is a hands-on role for someone who thrives in high-growth SaaS environments and knows how to design systems that scale. Reporting to Growth Marketing, you’ll own the marketing tech stack end-to-end, build attribution and lead scoring models, and make it easy for the team to self-serve insights. You’ll create the systems that give clarity on how marketing drives pipeline and revenue, even when the journey spans months or quarters.
Job Responsibility:
Own the martech stack: Administer and optimize HubSpot, Clay, and other core tools. Evaluate, select, and implement new technologies as needs evolve
Build and maintain attribution models: Design multi-touch attribution frameworks and dashboards that track marketing's influence across long sales cycles
Operationalize ABM infrastructure: Partner with Demand Gen to create TAM lists, build processes for identifying new ICP accounts, and support account-based campaigns
Ensure campaign excellence: Own UTM frameworks, tracking templates, and campaign setup to maintain consistency and measurement across all channels
Maintain data governance: Monitor database health, manage segmentation and deduplication, and ensure GDPR/CCPA compliance. Work with Finance and Legal on privacy policies and cookie banners
Track budget and ROI: Partner with Finance and Marketing leadership to connect spend to outcomes and provide clear ROI reporting on all programs
Build lead scoring, enrichment, and lifecycle operations: Evolve our basic lead scoring into a sophisticated model. Own enrichment workflows, ensuring fit, intent, and engagement data surface the right accounts at the right time. Support backend operations for lifecycle marketing
Requirements:
7+ years of experience in marketing operations or revenue operations within high-growth B2B SaaS, ideally with enterprise sales cycles
Proven track record building attribution models, lead scoring frameworks, and reporting systems that show marketing’s influence on pipeline and revenue
Hands-on expertise administering and integrating a modern martech stack (e.g., HubSpot, Salesforce, ABM platforms, enrichment tools, outreach automation, AI agents)
Analytical and technical: comfortable building dashboards and marketing automation workflows
able to translate complex data into simple insights
Familiarity with enterprise GTM motions (ABM, high-value events, multi-channel campaigns) and the reporting nuances of long, complex sales cycles
Strong cross-functional collaborator, able to align with RevOps, Sales Ops, Finance, and Demand Gen
A builder’s mindset — thrives as the first hire, designs systems that scale, and isn’t afraid to get hands-on
Excellent communication skills, able to explain complex systems to non-technical stakeholders
What we offer:
Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership
Paid parental leave
FSA (Flexible spending account)
Retirement planning - Traditional and ROTH 401(k)
Flexible time off
Employee assistance program (mental health benefits)
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