Marketing Operations Manager, AI Technologies Job at Meta (Menlo Park)

Marketing Operations Manager

We’re hiring our first Marketing Operations Manager to build the foundation of m...

Location

United States , New York City; San Francisco Bay Area

Salary:

120000.00 - 180000.00 USD / Year

Metronome

Expiration Date

Until further notice

Requirements

7+ years of experience in marketing operations or revenue operations within high-growth B2B SaaS, ideally with enterprise sales cycles
Proven track record building attribution models, lead scoring frameworks, and reporting systems that show marketing’s influence on pipeline and revenue
Hands-on expertise administering and integrating a modern martech stack (e.g., HubSpot, Salesforce, ABM platforms, enrichment tools, outreach automation, AI agents)
Analytical and technical: comfortable building dashboards and marketing automation workflows
able to translate complex data into simple insights
Familiarity with enterprise GTM motions (ABM, high-value events, multi-channel campaigns) and the reporting nuances of long, complex sales cycles
Strong cross-functional collaborator, able to align with RevOps, Sales Ops, Finance, and Demand Gen
A builder’s mindset — thrives as the first hire, designs systems that scale, and isn’t afraid to get hands-on
Excellent communication skills, able to explain complex systems to non-technical stakeholders

Job Responsibility

Own the martech stack: Administer and optimize HubSpot, Clay, and other core tools. Evaluate, select, and implement new technologies as needs evolve
Build and maintain attribution models: Design multi-touch attribution frameworks and dashboards that track marketing's influence across long sales cycles
Operationalize ABM infrastructure: Partner with Demand Gen to create TAM lists, build processes for identifying new ICP accounts, and support account-based campaigns
Ensure campaign excellence: Own UTM frameworks, tracking templates, and campaign setup to maintain consistency and measurement across all channels
Maintain data governance: Monitor database health, manage segmentation and deduplication, and ensure GDPR/CCPA compliance. Work with Finance and Legal on privacy policies and cookie banners
Track budget and ROI: Partner with Finance and Marketing leadership to connect spend to outcomes and provide clear ROI reporting on all programs
Build lead scoring, enrichment, and lifecycle operations: Evolve our basic lead scoring into a sophisticated model. Own enrichment workflows, ensuring fit, intent, and engagement data surface the right accounts at the right time. Support backend operations for lifecycle marketing

What we offer

Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership
Paid parental leave
FSA (Flexible spending account)
Retirement planning - Traditional and ROTH 401(k)
Flexible time off
Employee assistance program (mental health benefits)
Culture where personal growth is highly valued
Market-benched equity
Sales incentive pay (for eligible roles)

Fulltime

Global Ecosystem Marketing Manager

As a Ecosystem Partner Marketing Manager you will develop and execute marketing ...

Location

United States , Chicago

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in a similar role within the CPA Firm - Business Management industry
Proven proficiency in Artificial Intelligence (AI) and Cloud Technologies
Strong knowledge and practical experience with CRM software
Familiarity with Facebook Insights and GMail
Demonstrated ability to enhance Brand Awareness
Experience in managing Budget Processes
Proven track record in effective Campaign Planning
Experience in Collateral Management
Excellent communication skills, both written and verbal

Job Responsibility

Develop and execute marketing strategies that drive engagement and brand awareness for our Enterprise Resource Planning (ERP) partner suite
Collaborate closely with alliance teams, sales, and practice leaders to understand go-to-market priorities and create integrated partner marketing programs
Build strong relationships
Drive measurable engagement across key program elements (web, digital, in-person campaigns)
Effectively manage marketing budgets
Work within a highly collaborative team environment
Comfortable operating in an agile/scrum marketing model

What we offer

Competitive compensation and benefits
Free online training
Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Director of Product Management, Media & Marketing

Babylist is looking for a highly experienced Director of Product Management to l...

Location

United States; Canada

Salary:

224307.00 - 269127.00 USD; CAD / Year

Babylist

Expiration Date

Until further notice

Requirements

Exceptional people manager: 6+ years of experience hiring and managing highly experienced, high-performing product managers, demonstrated experience developing talent
Proven track record of defining product strategy for complex areas of the business and leading cross-functional execution
Experience in monetization and marketing
Results-oriented with a people-first leadership style that builds trust and drives outcomes
Data-driven utilizing quantitative and qualitative data to solve challenging customer problems and have experience running consumer facing A/B tests
Find opportunity in ambiguity
able to identify, advocate for, and execute on new opportunities in the absence of a clear mandate
Able to ruthlessly prioritize in order to get the right things done with the adaptability to pivot into different focus areas
Comfortable operating in a fast-paced, high-change environment
Comfortable and enthusiastic about working in an AI-forward environment where AI tools are part of daily operations

Job Responsibility

Drive Babylist company strategy forward as a key partner unlocking Media & Marketing opportunities
Demonstrate exceptional judgment about tradeoffs between business goals and user experience
Partner across large parts of the Babylist ecosystem to find and create value for both customers and partners
Lead your team with intentional focus, making tough decisions that create clarity and drive results
Think big and act small – you have experience bringing new ideas from 0-1 and managing at scale
Shape the product management function as a key people leader within the Consumer team
Lead the full product management cycle for your roadmap: Discovery, Validation, Development, Launch and Measure/Iterate
Be a strong advocate for a data-driven approach to improving customer experience, leveraging both qualitative and quantitative research methods to understand our customer’s needs

What we offer

Competitive salary with equity and bonus opportunities
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning

Fulltime

Senior Director of AI Product Marketing

HPE is looking for a Senior Director of AI Product Marketing to build and lead a...

Location

United States , Spring

Salary:

180500.00 - 414500.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

10+ years in product marketing specifically, with recent senior roles in AI/analytics product marketing
ideally with deep Enterprise IT experience
5+ years of direct people leadership experience
Mastery of marketing functions
firm grasp of the technology, customer needs and market landscape
ability to tell a clear, differentiated story that resonates in the market
strong writing and presentation skills
growth-oriented people leader with a history of developing high performing teams
ability to get work done through others and operate at scale

Job Responsibility

Define the role of Product & Solution Marketing for AI within HPE, and lead the transformation of the PSM team and broader marketing organization in new ways of working
Build a high functioning product marketing team, including assessing the required skills on the team, providing ongoing coaching and development, performance management, and recruiting new talent to fill gaps
Collaborate with multiple Business Units and Sales specialist teams to Develop annual go-to-market strategy that lays out the target audiences, hero products, key positioning, and customer needs for the fiscal year, upon which all outbound marketing will be based
Own the messaging and positioning for our core products, understand our buyer personas and develop clearly differentiated and relevant content that resonates for each customer segment
Lead cross-functional team to launch new products and capabilities to our customers and drive ongoing thought leadership in the relevant markets
Develop a full set of materials to improve the ability of our sales, marketing, and revenue teams to successfully capture product demand, including building writing and presentation skills on the team rather than outsourcing
Drive cross-functional development of demand programs to grow the HPE share in target areas, Capture customer demand including thought leadership, content marketing, events, ABM, and earned media
Collect and communicate customer, competitive and industry insights, to ensure marketing teams stay closely connected to external trends rather than internal forces
Act as an advocate across teams for: marketing within the Business Unit, voice of the customer advocate within the product organization, BU advocate within the broader marketing team
Track and consume competitive intelligence from multiple sources and act as a subject matter expert on competitive activity within the company

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Director of Go To Market Operations and Platforms

The Director of Go To Market Operations and Platforms drives solutions and proce...

Location

Canada

Salary:

Not provided

Brandwatch

Expiration Date

Until further notice

Requirements

Innovative, process-driven mindset
Strong leadership across people, process, and technology
Experience leading GTM organizations through CRM consolidation
Experience leading GTM organizations through CPQ transformation

Job Responsibility

Lead, mentor, and develop a team of 10-20 operations professionals across deal desk, data governance, and platform management functions
Build high-performing teams through strategic hiring, performance management, and career development
Foster collaborative culture and cross-functional alignment within the operations organization
Establish clear accountability frameworks and performance metrics for team success
Drive connected seller experience through evolution of Salesforce, CPQ, and related sales applications
Own advocacy, demand planning, and business readiness for sales technology initiatives
Develop GTM tools roadmap with IT, ensuring strategic alignment and resource optimization
Lead CRM consolidation to eliminate redundancy, align data, and reduce operational complexity
Champion AI/ML integration across the sales tech stack for enhanced analytics and personalization
Oversee global Deal Desk/Sales Support function for pricing, quoting, contracting, and approvals

AI Operations Specialist

We are seeking a detail-oriented Agentic Specialist to oversee the daily operati...

Location

United States , San Francisco

Salary:

75000.00 - 125000.00 USD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

Demonstrated experience working with CRM systems, marketing automation platforms, or customer engagement tools
Strong written communication skills with exceptional attention to detail and ability to maintain brand voice consistency
Basic understanding of sales processes, lead qualification, and customer journey mapping
Comfortable with technology and demonstrated ability to quickly learn new software platforms and tools
Familiarity with data analysis tools and ability to create basic reports and dashboards
Ability to multitask and prioritize effectively in a fast-paced, dynamic environment
Strong problem-solving skills with a proactive approach to identifying and addressing issues
Excellent interpersonal skills for collaborating across multiple departments and stakeholder groups

Job Responsibility

Daily Operations & Monitoring: Monitor AI agent conversations and interactions with prospects in real-time to ensure optimal performance and customer experience, review conversation logs for quality, accuracy, and brand compliance while identifying opportunities for improvement, conduct regular health checks on agentic systems to prevent downtime and maintain seamless operations
Content Management & Optimization: Update and maintain comprehensive supporting content libraries including objection handling scripts, product information, and conversation flows, identify gaps in AI knowledge base and flag content needs to marketing and sales teams for development, ensure all agentic tools have access to current, accurate, and compelling messaging that aligns with company positioning
Technical Support & Issue Resolution: Troubleshoot basic AI agent issues including conversation flow problems, integration hiccups, and content delivery errors, escalate complex technical problems to appropriate teams while maintaining detailed documentation of issues and resolutions, serve as the primary point of contact for sales and success teams experiencing agentic tool challenges
Performance Analysis & Reporting: Track key performance metrics including conversation completion rates, lead qualification accuracy, response times, and conversion metrics, generate regular reports on agent effectiveness, identifying trends and opportunities for optimization, present findings to stakeholders with actionable recommendations for improvement
Cross-Functional Collaboration: Collaborate closely with sales and marketing teams to ensure AI messaging stays current with product updates, campaign launches, and market positioning changes, partner with customer success teams to optimize post-sale agentic interactions and support workflows, work with product and engineering teams to communicate user feedback and feature requests

What we offer

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Sr. Director, Product Management for Data & AI, Security and HSI

The Sr. Director of Product Management will lead the strategy and execution of T...

Location

United States , Bellevue

Salary:

207700.00 - 280900.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

More than 10 years Product Management experience in an agile software product development environment preferably in a large consumer organization with millions of consumer applications and an advanced level understanding of superior customer experiences
5+ years of experience in AI, data science, and analytics
Expertise in LLMs and Generative AI field
Experience leading digital applications and successfully launching Data & AI products in the market at large scale
Background working with Engineering and a strong understanding of the role of engineering in product development
10+ years of experience in leading strategy, innovation, and data products
Advanced knowledge of data tools, techniques, and manipulation including cloud platforms, programming languages, and technology platforms
5+ years leading and developing teams of 5 or more Manager level direct reports with skip-level employees
Bachelor's Degree in Computer Science, Engineering, IT or equivalent
Demonstrated experience driving enterprise data, analytics, and insights solutions and other technologies

Job Responsibility

Develop the data products that empower digital customer experiences to be contextual and personal, revamping and redesigning journeys using the new AI experiences
Define the overall strategy for how to build and deliver the best experience to our existing users and grow the strategic areas in the T-Life Super App and T-Shop on web
Build a Data & AI and Security platform for all Magenta users including Postpaid, Prepaid, TFB Micro and HSI
reusing the platform for Metro users to build the same capabilities in the new MyMetro App
Enable all the core HSI (High Speed Internet) consumer experiences into one single platform available across Magenta and Metro brands
Oversee Security Products for ScamSheild, P360, device diagnostics, VPN, credit monitoring etc. in T-Life to ensure that we can fully fill our promise of “Peace of mind” in the T-Life app
Develop and maintain strategic partnerships with senior internal and/or external customers
Creates, plans, and owns a portfolio of high-quality products & services through a lifecycle of envisioning/investing/innovating
Champion and communicate information and AI product value and other key performance indicators to partners and team members
Develop change management and communication plans and execute connected with customer change initiatives

What we offer

medical, dental and vision insurance
a flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care

Fulltime

Strategic Customer Relationship AI Automation Manager

Bloomreach is seeking a Customer Relationship AI Automation Manager to orchestra...

Location

Czechia , Bratislava; Brno; Prague

Salary:

Not provided

Bloomreach

Expiration Date

Until further notice

Requirements

Program/operations leadership: You’ve run customer-facing programs or operations in a SaaS environment and can turn strategy into hands-on execution that delivers results at scale across multiple customer segments
Tech & tools savvy: You’re fluent in tools like Salesforce (or similar CRM), workflow automation platforms (e.g. n8n), generative AI tools (for content or insights), and analytics dashboards. You quickly learn new technologies and leverage them to drive automation
Data-driven mindset: You love digging into metrics and usage data, spotting opportunities to improve engagement, speed up value delivery, and increase customer satisfaction
Change management skills: You’re great at helping people adopt new tech and processes - patient, clear, and persuasive in driving change and encouraging teams to trust AI-driven solutions
Cross-functional collaboration: You thrive in cross-functional teams and can speak both business and technical languages, effectively bridging gaps between departments to achieve common goals
Innovative and customer-focused: You’re curious, forward-looking, and excited to reinvent how SaaS companies engage and support their customers with AI. You keep the customer’s experience at the heart of every automation you implement.

Job Responsibility

Redefine customer engagement with AI programs: Partner with the AI Ops team to design and evolve autonomous customer programs - from intelligent onboarding sequences to renewal automation, support routing, and upsell recommendations - that deliver the right message at the right time to every customer type
Accelerate the customer lifecycle: Own the tracking and optimization of critical customer metrics - onboarding time-to-first-value, feature adoption rates, renewal velocity, upsell pipeline conversion, support resolution time - with a relentless focus on retention, expansion, and customer satisfaction
Build customer insights tools that drive GTM strategy: Develop and refine usage analytics dashboards, automation decision-making frameworks, and reporting capabilities that (1) give customers self-service visibility into their adoption and ROI, and (2) surface critical patterns and opportunities to Bloomreach's Product, Sales, and Marketing teams - directly informing go-to-market positioning, segment strategies, and product roadmap priorities
Participate in building the customer tech stack of the future: Work with Ops & Innovation team, RevOps, and Product teams to understand the integration and orchestration of Salesforce, Staircase, Gainsight, Hubspot or other automation platform, N8N, Supabase, GPT-based tools, and analytics platforms to co-create a future-ready customer stack that scales across all customer types
Innovate and experiment: Continuously test and refine AI capabilities, messaging, segmentation logic, and customer programs, ensuring Bloomreach stays ahead of the curve in customer experience innovation and turns experimentation into competitive advantage
Unify teams around AI-powered customer relationships: Collaborate across Customer Success leadership, Support, Account Management, Product, Sales, and Marketing to align people, process, and technology - ensuring every team benefits from and contributes to the evolution of AI-driven customer engagement
Enable success teams through AI adoption: Work side by side with Customer Success, Support, and Account Management to embed AI seamlessly into their workflows, turning AI into a trusted partner that helps them deliver proactive, data-driven customer experiences and accelerate time-to-value.

What we offer

A great deal of freedom and trust
We believe in flexible working hours
We work virtual-first with several Bloomreach Hubs available across three continents
We organize company events
We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer
People Development Program -- participating in personal development workshops
Our resident communication coach Ivo Večeřa is available
Our managers are strongly encouraged to participate in the Leader Development Program
Bloomreachers utilize the $1,500 professional education budget on an annual basis
The Employee Assistance Program -- with counselors -- is available

Fulltime

Marketing Operations Manager, AI Technologies

Meta

Location:
United States , Menlo Park

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 16, 2026

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