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We are seeking a highly organized and client-focused Project & Client Delivery Manager to be the primary bridge between our clients and our execution teams. This critical role ensures that every project is managed efficiently, stays within scope and budget, and meets our high standards for design quality and client satisfaction. You will own the project lifecycle from the moment the contract is signed through to final handover.
Job Responsibility:
Manage the end-to-end delivery of multiple residential renovation projects simultaneously, ensuring adherence to established timelines, budgets, and quality standards
Develop and maintain detailed project schedules, resource plans, and work breakdown structures
Proactively identify potential risks, challenges, and roadblocks during the execution phase and implement corrective actions swiftly
Oversee site progress, coordinating with the Operations team and subcontractors to ensure smooth workflow and safety compliance
Serve as the primary point of contact for clients post-sale, maintaining transparent and proactive communication regarding project status, milestones, and any changes in scope or timeline
Facilitate efficient handovers and communication across the internal Sales, Design, and Operations departments
Manage scope changes and variation orders, ensuring accurate documentation and transparent pricing discussions with the client
Ensure a high level of client satisfaction throughout the project delivery phase, gathering feedback upon completion
Collaborate with the Design team to finalize material selections, technical specifications, and construction drawings before site mobilization
Work with the Sales team to ensure accurate transfer of client requirements and contractual details during the initial scoping phase
Monitor material procurement timelines and logistics with the Operations team to prevent delays
Requirements:
3+ years of proven experience in Project Management, Operations, or Client Services, preferably within the Interior Design, Renovation, or Construction sectors in Singapore
A strong understanding of the residential design and renovation lifecycle, from conceptualization to final furnishing
Exceptional organizational skills and meticulous attention to detail
Superior communication, negotiation, and interpersonal skills, with the ability to manage demanding clients and coordinate complex teams
Proven ability to manage budgets, timelines, and multiple projects concurrently in a fast-paced environment
Proficiency in project management software (e.g., MS Project, Asana, Trello) is a plus
Fluency in English is required
knowledge of Mandarin/other local languages is advantageous for communication with clients/subcontractors
Nice to have:
Proficiency in project management software (e.g., MS Project, Asana, Trello) is a plus
knowledge of Mandarin/other local languages is advantageous for communication with clients/subcontractors
What we offer:
Impact: Directly influence the success and efficiency of our client projects
Culture: Work within a tight-knit team that values communication, transparency, and process excellence
Growth: Opportunity to grow your career as we expand our portfolio of high-end residential projects in Singapore