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Why work for Fairmont? At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. You are a polished, creative, and highly organized marketing professional who thrives in a fast-paced luxury hospitality environment, managing a wide range of projects that support brand visibility, guest engagement, and revenue-driving initiatives. You communicate effectively across teams and with external partners, anticipating needs, resolving issues, and ensuring campaigns, activations, and communications are executed seamlessly and with strong attention to detail. With a proactive mindset and strong project management skills, you help bring the hotel's story to life in ways that are strategic, polished, and aligned with brand standards.
Job Responsibility:
Lead the execution of integrated marketing campaigns across digital, social, on-property, and promotional channels
Manage project timelines, marketing calendars, and cross-department coordination to ensure seamless execution and brand consistency
Support partnerships, activations, programming, and media opportunities through strong organization, communication, and on-site coordination
Assist with website updates, email marketing, social media publishing, creative asset development, and performance reporting
Consistently offer professional, friendly and engaging service
Manage all activity within the marketing department, ensuring all service standards are followed
Execute marketing plans and programs in conjunction with the Sales department to ensure profit growth
Oversee all marketing initiatives for the hotel
Research, analyze and monitor financial, technological, and demographic factors so that market opportunities may be capitalized on
Plan and oversee the hotels advertising and promotion activities, including print, electronic, social media and direct mail
Communicate with outside advertising agencies on ongoing campaigns
Work with the Public Relations department and any outside agencies to oversee copywriting, design, layout, and the production of promotional materials
Follow the annual budget and administer that budget in a fiscally responsible manner
Balance operational, administrative and Colleague needs
Follow departmental policies and procedures
Follow all safety policies
Other duties as assigned
Requirements:
University/College degree in a related discipline required or equivalent work experience
Previous leadership experience within marketing required
Exceptional organization and project management skills, with the ability to manage multiple priorities with efficiency and attention to detail
Strong communication and interpersonal skills, with confidence working across departments, with agencies, and with external partners
Experience in marketing campaign execution, content creation, digital marketing, and event or activation support
Proficiency in Canva or similar creative tools, with an eye for polished, brand-aligned marketing materials
Ability to work at a fast pace, under pressure and stress
Proficient in all social media applications including Facebook, Instagram, Twitter, LinkedIn
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to focus attention on guest needs, remaining calm and courteous at all times
What we offer:
Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe
We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Competitive Health Benefit Package within 30 days of employment
401(k)/Roth IRA Eligibility after 60 days of employment