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As UFS Pakistan Marketing Lead, you will be responsible from creating the Marketing Strategy of Pakistan UFS in order to reach its growth ambition targets. You will be leading operator, portfolio&innovation and digital marketing strategy and the teams for Pakistan. You will be responsible for attracting customers by creating and delivering valuable services and experiences tailored to them. You will form connections that customers are looking for, which solves their problems. You will gain valuable insights on the end-to-end customer experience and drive growth strategies for UFS.
Job Responsibility:
Drive Business Growth Targets for Reach, Penetration & Turn Over
Understand & drive Full Operator Lifecycle to deliver Customer-centric performance KPIs
Drive the full Operator Lifecycle for all key customer segments. Executes the journeys & campaigns on focused operator groups
Develop and drive growth strategy via Insight based Integrated Business Process (IBP) planning in line with 2030 strategies & MCO growth ambition
Drive Business Growth Targets focusing on Top 10
Enhance Rosana Happiness / NPS via delivering Purpose led brand content & Assets & Innovations
Responsible from Incremental Turn Over / OTIF for Innovations
Closely work with the regional digital marketing team, create content, using SEO best practices, to drive both the operator lifecycle and our customer’s goals along their buying journey
Drive lead management process through always on content to deliver exceptional customer experience
Ensure optimal business processes to support the journeys, to ensure they are seamlessly delivered end-to-end
Continuously measures & optimizes all content. Provides actionable Insights recommended actions to improve content performance
Continuously measure & optimize all traffic-driving and lead management activities from both the customer and business perspective
Guardian of ufs.com: Publishes content on ufs.com and ensures the website is up-to-date and performing well
Develops Partner ecosystems to increase reach / content / credibility (Chefs, KOGs, Industry bodies, other Suppliers, etc)
Owns portfolio positioning, sustainable growth strategy and strategy into action informed by real-time insights
Creates Purpose-led brand content for Innovations & top 10’s
Requirements:
10 years of working experience in similar function in FMCG
Proven track record in Marketing & Sales, preferably in the Foodservice Industry
Strategy into Action: Develops strategy to drive growth & customer experience
Business Acumen: Deep understanding of sales/marketing funnels, operator lifecycle & marketing automation journeys
Customer Centricity: Deep understanding of customer buying journeys & filtering all business decisions through the eyes of our customer
Creative & persuasive content creation & distribution across a variety of digital channels
Performance measurement & analysis both online & offline
Project management & process management
A digital expert in traffic generation, lead management, content marketing/inbound marketing, conversion optimization, SEO, marketing automation & social media marketing