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Oversee content, promotional updates, and product/service page mapping across 5 websites (including the webshop)
Analyze user behavior to proactively recommend UX improvements that maximize conversion rates
Monitor digital touchpoints to identify bottlenecks in the user journey and collaborate with digital stakeholders to improve online lead acquisition
Main ownership of the marketing enquiry database, updating it 3 times/ week
Evaluate lead flow trends to provide actionable, data-backed recommendations for agile budget reallocations
Monitor and present weekly Sales & Operations conversion metrics alongside social media, google ads and performance statistics
Transform raw conversion data and audience engagement metrics into strategic insights to help the leadership team identify operational capacities, brand reach, and market demands
Project-manage the preparation of complex Tender Proposals and high-level pitch decks
Ensure marketing propositions are strategically aligned with client needs to secure high-value B2B contracts
Support Sales and Operations materials (NPD launch pack, education pack, service leads generations, workshop decks, logistics, etc.) to continuously improve the enablement workflow
Execute and manage the monthly EDM (Electronic Direct Mail) nurture programs (approx. 2–4 pieces per month) across our brands
Strategically segment email lists to deliver targeted campaigns aimed at boosting customer retention, upselling, and cross-selling across different service lines
Monitor open rates, click-through rates (CTR), and conversion metrics from email campaigns to continuously A/B test subject lines, layouts, and call-to-actions (CTAs)
Streamline daily marketing administrative pipelines, coordinating internal requests, maintaining files, and ensuring general operational efficiency across the department
Oversee and track departmental administrative requests, ensuring standard purchase requests, invoicing documentation, and payment flows are organised and submitted on time to optimize budget tracking
Act as a central point of contact for external partners and internal teams, helping to route communications, event setup, and follow up on task deadlines to keep projects on schedule
Other assignments from Head of Marketing and Senior Marketing Executive
Requirements
Bachelor's degree in Marketing, Business Administration, or a related fields
1-3 years of experience in Marketing or Digital Marketing role with a proven track record of handling data tracking, website management, and corporate presentations
Competency in managing and updating Content Management Systems (WordPress, Shopify, etc.) with an understanding of basic SEO and UX principles
Advanced proficiency in Excel/Google Sheets and web analytics tools (e.g., Google Analytics)
Ability to translate rows of data into clean charts and strategic summaries
Exceptional skills in PowerPoint, canva program, with the ability to structure complex business arguments into clean, persuasive B2B proposals
Analytical Thinking
Data-Driven & Organized
Strong Communicator
Commercial Acumen
What we offer
5 days work week - 8.30am - 5.45pm
After pass probation, you'll be eligible for Friday hybrid work day
Located at McPherson Area, 10 min walk from Tai Seng MRT