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You will support the FGFS Senior Marketing Manager in coordinating our email and content calendar and the build of emails, app notifications, and automated campaigns. You will collaborate with cross‑functional teams to build impactful CRM campaigns. You will produce multi-channel marketing content including in‑store collateral and will contribute to test‑and‑learn optimisation all whilst ensuring activity is compliant. The position includes supporting weekly and monthly reporting and maintaining high standards of accuracy and communication across all outputs.
Job Responsibility:
Collaborating with marketing team to manage the email and content calendar ensuring alignment with wider teams to support FGFS business objectives
Responsible for the briefing, creative, segmentation, scheduling and delivery of email and app notifications
Support with the briefing, creative, segmentation, scheduling and delivery of automated life cycle campaigns
Contribute to ongoing test and learn strategy to continually improve CRM communications
Support with weekly and monthly reports focusing on CRM performance
Support with POS and in store promotional materials, and other FGFS marketing collateral across all channels
Collaborate with cross-functional teams to drive a seamless integration of Frasers Plus messaging, ensuring it aligns with our regulated financial promotions framework
Support with content creation and proofing across all FGFS marketing outputs
Perform ad-hoc tasks and projects as assigned
Requirements:
A self-starter mind-set, with the ability to work within a team or solo on multiple projects at a time
Results driven and delivery focused
Enthusiasm, energy and determination to achieve results, including those achieved through cross-functional working
Numerate and analytical and be able to provide insights
Excellent communication skills
Experience in working with an email service provider desirable
Experience in the embedded finance sector is desirable, though not essential
Strong project management – ability to manage and deliver several campaigns at the same time
Nice to have:
Experience in working with an email service provider
Experience in the embedded finance sector
What we offer:
Frasers Champion- peer nominated scheme where 8 winners will receive double their pay for a month
Retail Reconnect – spending two days in one of our stores or the Warehouse each financial year
Fearless 1200 – recognition and reward programme
Frasers Fit – free gym classes for employees, discounted memberships, wellbeing programme
Retail Trust – free access and support from the Retail Trust charity including a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support