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At Global Touring, we embrace curiosity, authenticity, ownership and collaboration and love meeting new people, experiencing other cultures and celebrating our differences. We are looking for someone to join the team that aligns perfectly with our organisation vision and values, and has the energy and passion to bring it to life for our teams and our customers. Being a part of the Global Touring team means you will inspire travellers through life changing travel experiences. We have three dynamic brands: Topdeck Travel, Back-Roads Touring, and Grasshopper Adventures – the last of which is the newest and only multi-active operator to join Global Touring. We’re also part of the Flight Centre Travel Group. This role will be working on Grasshopper Adventures.
Job Responsibility:
Create, manage, and report on all content, including blog posts, emails, and paid and organic social media
Create publish, deploy, and monitor communications across all channels (blog, social, email, and app)
Translate campaign briefs into multi-channel activity, ensuring timely delivery
Ensure channel activity is aligned across direct & trade in collaboration with the Marketing Manager
Work closely with the Digital & Design Coordinator to produce visuals, templates, formatted posts, and scheduled content
Own and manage the content calendar across blog, email, social media, website updates, and app content
Create compelling organic and paid social content (Video / design / copy)
Maintain a consistent, on-brand tone of voice across all channels
Support email audience segmentation and targeting within HubSpot
Monitor contact engagement trends and surface insights to improve targeting and content strategy
Help with the creation and optimisation of workflows, forms, and landing pages to improve lead capture and nurture
Contribute to improving the overall CRM setup by identifying opportunities to streamline processes and enhance data quality
Apply SEO best practices across all blog and webpage content
Identify search trends, keyword opportunities, and content gaps
Maintain consistent tagging, categorisation, metadata, and internal linking structures
Own and update all content within the Grasshopper Adventures app
Ensure app content aligns with website messaging, campaigns, and product updates
Work with the App Specialist and Digital & Design Coordinator to publish updates accurately and on schedule
Produce monthly performance reports covering: Blog traffic and engagement, Organic and paid social performance, Email campaign results, SEO visibility and content performance
Manage community engagement across all social channels
Share insights, trends, and opportunities with the Marketing Manager for ongoing optimisation
Requirements:
Minimum of 2-3 years experience in planning and delivering marketing campaigns and activity
Hands on experience of planning, creating and managing multiple customer journeys and campaigns in a CRM platform - ideally Hubspot
Articulate with excellent oral and written communication skills
Experience of creating campaigns and communications across multiple channels from initiation to creation and analysis
Some understanding of SEO / meta data (highly desirable)
Ability to multi-task and work to deadlines
Analytically minded with excellent attention to detail
Experience with the Test and Learn philosophy
Love of a collaborative, fast-paced, entrepreneurial environment
A willingness to learn and grow and always be curious
Openness to work in a global environment, which will involve some out of hours meetings