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We are looking for a Marketing Data Analyst to turn marketing and customer data into clear insights that strengthen campaign strategy and business decisions for a financial services organization in Troy, Michigan. This role combines reporting, audience analysis, market research, and cross-functional collaboration to improve marketing performance across multiple channels. The ideal candidate brings strong analytical ability, experience working with CRM or marketing data platforms, and a practical understanding of how data can support member-focused growth.
Job Responsibility
Serve as the internal expert on the CRM marketing data platform and related tools, helping the team maximize system capabilities and maintain reliable data usage practices
Create, run, and verify database queries while routinely reviewing data quality to support accurate reporting and dependable campaign execution
Combine internal financial services information with external and industry data sources to enrich analysis and strengthen marketing initiatives
Produce recurring reports and dashboards that track campaign outcomes, brand indicators, referral activity, and performance across paid, earned, and owned channels
Partner with campaign owners and business stakeholders to interpret results, identify trends, and recommend adjustments that improve marketing effectiveness
Conduct primary and secondary research to support decisions related to brand positioning, product and service opportunities, pricing considerations, and member engagement strategies
Build audience segments using first-party and third-party data, applying analytical methods to refine targeting for prospecting, onboarding, re-engagement, and automated marketing journeys
Work with vendors, IT, and internal teams to gather insights, support testing strategies, monitor lead progression from initial response through conversion, and fulfill specialized reporting or research requests
Requirements
At least 3 years of experience in a marketing analyst, consumer insights, or data analyst position
Hands-on experience administering or reporting from a marketing data management platform and/or CRM system
Strong background in marketing analytics, data interpretation, and performance reporting
Experience conducting market research and translating findings into practical business recommendations
Ability to manage complex information, identify meaningful conclusions, and communicate insights clearly to stakeholders
Must be able to pass a background check, drug screening, and credit check
Nice to have
Experience in financial services is preferred
Familiarity with Google Analytics is preferred
What we offer
Medical, vision, dental, and life and disability insurance