Marketing & Customer Engagement Executive Job at Social Value Portal Ltd (London)

Customer Engagement & Marketing Manager

The role involves implementing and executing external partnership projects in Ch...

Location

China , Shanghai

Salary:

Not provided

BioMarin Pharmaceutical

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Sciences or Economics
Fluent in oral and written English
Minimum 5 years of experience in the pharmaceutical industry, with a preference for backgrounds in alliance management, project management, or marketing, demonstrating a successful track record in cross-functional project management
Experience in multinational corporations (MNCs) within the pharmaceutical, biotech, or medical device sectors is highly desirable
Strong collaborative skills, with the ability to engage effectively with stakeholders at various levels of the organization to cultivate productive working relationships
Proven ability to coordinate multiple projects and deliver high-quality results in complex markets, including management of agencies and third-party suppliers
Excellent communication skills, both verbal and written, with the ability to convey information clearly and effectively
Adaptable and agile in response to change, with a demonstrated capacity for quick learning
Teamwork and Leadership: Proven ability to collaborate effectively within teams and manage team dynamics to achieve common goals
Process-Oriented and Accountable: Strong focus on adhering to processes while taking responsibility for outcomes and ensuring accountability

Job Responsibility

External Project Execution: Lead the comprehensive implementation of all external partnership projects (including sponsorships, PCP, etc.). Develop and manage project timelines, ensuring all milestones are met and deliverables are completed on schedule and support the development of local projects related to Patient Advocacy, Policy research, NRDL access execution, Medical engagement, among others
Project Performance Monitoring: Establish metrics to assess project effectiveness (e.g., disease awareness, penetration). Collect, analyze, and report on execution feedback, providing actionable insights for ongoing improvement
Business Advancement: Assist the Country Director in the formulation and execution of business objectives in China. Contribute to strategic planning, market analysis, and the development of initiatives that drive business growth
Develop Effective Working Relationships: Build and maintain partnerships with opinion leaders and key stakeholders to identify business opportunities, needs, or challenges
Interface with Cross-Functional Teams: Liaise with cross-functional teams to align internal stakeholders on tactical plans, ensuring external projects are in sync with BMRN’s strategies for achondroplasia (Voxzogo®). Collaborate on project objectives, messaging, and deliverables
Compliance and Risk Management: Work with the Compliance team to ensure all external partnership projects adhere to pharmaceutical regulations, company policies, and ethical standards. Identify and manage potential compliance risks throughout the project lifecycle, ensuring proactive mitigation strategies are in place
Additional Responsibilities: Act as Project Manager to ensure the effective implementation of tactical plans related to achondroplasia (Voxzogo®) in China, with support from cross-functional teams, vendors, and business partners

Customer Marketing Executive

Foxtons, London’s leading estate agency, is looking for a creative and driven Cu...

Location

United Kingdom , London

Salary:

30000.00 - 35000.00 GBP / Year

Foxtons

Expiration Date

Until further notice

Requirements

Create engaging digital assets across email, SMS, and in-browser
Build and manage targeted customer segments
Work closely with specialist teams to understand objectives and deliver tailored marketing solutions
Lead and implement a robust A/B testing program
Utilise Customer Engagement Platform to apply industry best practices
Conduct post-campaign evaluations and generate insights

Job Responsibility

Help drive interest and engagement across property portfolio with focus on New Homes and Build-to-Rent developments
Collaborate on automated lifecycle, lead generation, and promotional campaigns to drive customer conversion
Create impactful campaigns across email, SMS, and in-browser channels to deliver measurable results

Fulltime

Customer Executive & Community Marketing Manager

Location

United States , Sunnyvale

Salary:

180000.00 - 210000.00 USD / Year

JFrog

Expiration Date

Until further notice

Requirements

10+ years of experience in Customer Marketing, Executive Programs, or Community Leadership within the SaaS/DevOps ecosystem
proven track record of building and managing Executive Advisory Boards (EABs) or C-suite VIP programs for enterprise software
demonstrated ability to engage and influence both deeply technical practitioners and high-level C-level executives
expertise in designing end-to-end strategic event experiences, from small-scale dinners to large-scale user conference summits
strong analytical skills to track and optimize the impact of community and advocacy programs on revenue and retention
exemplary communication skills with the ability to curate high-value thought leadership content for a global audience

Job Responsibility

Scale the JFrog Executive Summit and Advisory Boards (LEAPs) into premier, high-impact environments that accelerate strategic deal velocity
lead the creation and execution of a new executive track as part of JFrog’s annual customer event swampUP
launch and cultivate an exclusive CISO and CIO community focused on securing the software supply chain and navigating AI governance
architect a global Executive Customer Ambassador Program to turn power users into vocal advocates and influential storytellers
drive measurable pipeline influence by embedding executive engagement and peer-to-peer networking into the core sales funnel
catalyze community growth across digital (slack, whats app) and in person activities (executive roundtables, regional meetups) to foster organic product adoption and long-term loyalty
lead cross-functional initiatives with Sales, Product, and CS to amplify the 'voice of the customer' in every strategic launch and PR moment

What we offer

equity package of restricted stock units (RSU)
Employee Stock Purchase Plan
medical
dental
vision
retirement
wellness

Fulltime

Manager, Marketing and Customer Engagement

The role involves implementing and executing external partnership projects in Ch...

Location

China , Shanghai

Salary:

Not provided

BioMarin Pharmaceutical

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Sciences or Economics
Fluent in oral and written English
Minimum 5 years of experience in the pharmaceutical industry, with a preference for backgrounds in alliance management, project management, or marketing, demonstrating a successful track record in cross-functional project management
Experience in multinational corporations (MNCs) within the pharmaceutical, biotech, or medical device sectors is highly desirable
Strong collaborative skills, with the ability to engage effectively with stakeholders at various levels of the organization to cultivate productive working relationships
Proven ability to coordinate multiple projects and deliver high-quality results in complex markets, including management of agencies and third-party suppliers
Excellent communication skills, both verbal and written, with the ability to convey information clearly and effectively
Adaptable and agile in response to change, with a demonstrated capacity for quick learning
Teamwork and Leadership: Proven ability to collaborate effectively within teams and manage team dynamics to achieve common goals
Process-Oriented and Accountable: Strong focus on adhering to processes while taking responsibility for outcomes and ensuring accountability

Job Responsibility

External Project Execution: Lead the comprehensive implementation of all external partnership projects (including sponsorships, PCP, etc.). Develop and manage project timelines, ensuring all milestones are met and deliverables are completed on schedule and support the development of local projects related to Patient Advocacy, Policy research, NRDL access execution, Medical engagement, among others
Project Performance Monitoring: Establish metrics to assess project effectiveness (e.g., disease awareness, penetration). Collect, analyze, and report on execution feedback, providing actionable insights for ongoing improvement
Business Advancement: Assist the Country Director in the formulation and execution of business objectives in China. Contribute to strategic planning, market analysis, and the development of initiatives that drive business growth
Develop Effective Working Relationships: Build and maintain partnerships with opinion leaders and key stakeholders to identify business opportunities, needs, or challenges
Interface with Cross-Functional Teams: Liaise with cross-functional teams to align internal stakeholders on tactical plans, ensuring external projects are in sync with BMRN’s strategies for achondroplasia (Voxzogo®). Collaborate on project objectives, messaging, and deliverables
Compliance and Risk Management: Work with the Compliance team to ensure all external partnership projects adhere to pharmaceutical regulations, company policies, and ethical standards. Identify and manage potential compliance risks throughout the project lifecycle, ensuring proactive mitigation strategies are in place
Additional Responsibilities: Act as Project Manager to ensure the effective implementation of tactical plans related to achondroplasia (Voxzogo®) in China, with support from cross-functional teams, vendors, and business partners.

Membership Engagement and Marketing Executive

Hampshire Fare is the county’s leading food, drink and craft community, supporti...

Location

United Kingdom , Michelmersh

Salary:

25000.00 - 30000.00 GBP / Year

Pure Human Resources

Expiration Date

Until further notice

Requirements

Confident, approachable, and genuinely enjoys working with people
Experience in a membership, marketing, hospitality, events, or customer-facing role
Organised and proactive, with the ability to manage multiple priorities
Comfortable using social media platforms for business purposes
A full UK driving licence with access to a vehicle for visits and events

Job Responsibility

Build and maintain strong relationships with members through calls, visits, events, and regular communication
Support membership growth, onboarding, and retention
Create and schedule engaging social media content, primarily for Instagram and Facebook
Help plan and deliver major events such as Winchester Christmas Market, trade shows, the New Forest Show and other member events
Maintain accurate and up-to-date member records and data
Act as a key point of contact for member queries, providing a friendly and proactive service
Represent Hampshire Fare at events and networking opportunities across the county

What we offer

22 days holiday plus bank holidays
Access to company van for business use
Free parking
Pension (5% employer, 3% employee)
Flexible working – in the office, out visiting members and home working from time to time
There is evening and weekend work with time off in lieu offered

Fulltime

Marketing Manager - Customer Care and Network Marketing

Join Marketing at Barclays to create integrated marketing strategies for Barclay...

Location

United Kingdom , Northampton; London

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Strong workload management, with the ability to balance strategic and tactical responsibilities
Proactive mindset, anticipating challenges and identifying opportunities before they arise
Creative problem-solving, with experience developing engaging marketing content and campaigns
Excellent stakeholder communication, able to influence, collaborate, and present confidently across all levels
Experience in customer experience, service-led marketing, or network/branch marketing is advantageous
Familiarity with regulated environments and compliance-aligned marketing is preferred
Financial services background — Experience working within banking, insurance, or regulated financial environments, with an understanding of customer-care and compliance expectations
Marketing background — Proven experience delivering marketing campaigns, customer communications, or service-led marketing initiatives
CIM marketing qualification — Chartered Institute of Marketing (CIM) certification or equivalent professional marketing qualification

Job Responsibility

Lead marketing initiatives that enhance customer service journeys
Develop and execute marketing plans for Barclays’ branch and service network
Prioritise and manage a diverse portfolio of projects, ensuring timely delivery while maintaining high creative and operational standards
Development and implementation of marketing strategies and delivery that aligns with the banks business objectives
Collaboration with product development, sales, and other departments to align marketing efforts with overall business objectives
Development of compelling and targeted content for various marketing channels
Analysis of data to make informed decisions and optimize marketing strategies
Management of the marketing budget, allocating resources to maximise ROI
Defines marketing vision, sets goals, clarifies objectives and works across organisations to achieve specific, well defined outcomes

Fulltime

Customer Lifecycle Marketing Lead – Brand Marketing (Buick GMC)

Vacancy Status: This posting is for an existing vacancy within the organization...

Location

Canada , Oshawa

Salary:

97800.00 - 146600.00 USD / Year

General Motors

Expiration Date

Until further notice

Requirements

Education: Bachelor's degree in Marketing, Business Administration, or a related field preferred, Post Secondary Education required.
Experience: 5+ years in CRM management or lifecycle marketing, with a proven track record of driving results
Technical Skills: Proficient in CRM platforms (Adobe, Salesforce, or Braze), data visualization (Power BI), and audience segmentation tools
Analytical Mindset: Comfortable digging into data and surfacing actionable insights

Job Responsibility

Customer Lifecycle Strategy Development: Lead the development and execution of a full-funnel CLM strategy that spans acquisition, onboarding, engagement, retention and reactivation.
Unified View of Customer: Work with the Lifecycle Marketing team to ensure that the customer is at the center of your communication strategy.
Journey Mapping & Orchestration: Design and optimize customer journeys across lifecycle stages, ensuring each touchpoint is timely, relevant, and aligned to brand standards.
Campaign Execution: Lead the briefing of creative, managing timelines, and ensuring flawless delivery.
Channel Strategy: Lead the development and execution of a multi-channel activation strategy that goes beyond email to incorporate in-app messaging and SMS while ensuring the right message is being sent at the right time, through the most effective channel
System Integration: Collaborate with Lifecycle Marketing, data and digital teams to ensure CLM tools are effectively integrated into GM's broader marketing technology ecosystem.
Cross-functional Collaboration: Ensure brand, digital, media and regional teams are aligned on messaging and timing.
Performance Tracking: Monitor performance metrics, identifying opportunities for enhancement and driving continuous improvement.

What we offer

Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave
Healthcare, dental, and vision benefits
Life insurance plans to cover you and your family
Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement
GM Vehicle Purchase Plan for you, your family and friends

Fulltime

Marketing Executive

Location

Singapore , Singapore

Salary:

Not provided

Rentokil Initial

Expiration Date

Until further notice

Requirements

Bachelor's degree in Marketing, Business Administration, or a related fields
1-3 years of experience in Marketing or Digital Marketing role with a proven track record of handling data tracking, website management, and corporate presentations
Competency in managing and updating Content Management Systems (WordPress, Shopify, etc.) with an understanding of basic SEO and UX principles
Advanced proficiency in Excel/Google Sheets and web analytics tools (e.g., Google Analytics)
Ability to translate rows of data into clean charts and strategic summaries
Exceptional skills in PowerPoint, canva program, with the ability to structure complex business arguments into clean, persuasive B2B proposals
Analytical Thinking
Data-Driven & Organized
Strong Communicator
Commercial Acumen

Job Responsibility

Oversee content, promotional updates, and product/service page mapping across 5 websites (including the webshop)
Analyze user behavior to proactively recommend UX improvements that maximize conversion rates
Monitor digital touchpoints to identify bottlenecks in the user journey and collaborate with digital stakeholders to improve online lead acquisition
Main ownership of the marketing enquiry database, updating it 3 times/ week
Evaluate lead flow trends to provide actionable, data-backed recommendations for agile budget reallocations
Monitor and present weekly Sales & Operations conversion metrics alongside social media, google ads and performance statistics
Transform raw conversion data and audience engagement metrics into strategic insights to help the leadership team identify operational capacities, brand reach, and market demands
Project-manage the preparation of complex Tender Proposals and high-level pitch decks
Ensure marketing propositions are strategically aligned with client needs to secure high-value B2B contracts
Support Sales and Operations materials (NPD launch pack, education pack, service leads generations, workshop decks, logistics, etc.) to continuously improve the enablement workflow

What we offer

5 days work week - 8.30am - 5.45pm
After pass probation, you'll be eligible for Friday hybrid work day
Located at McPherson Area, 10 min walk from Tai Seng MRT
16 days Annual Leave
Annual Wage Supplement AWS
Annual Salary Increment (performance based)
In/ Out Medical & Dental benefits
Insurance coverage

Fulltime

Select Country

Marketing & Customer Engagement Executive

Job Description

Job Responsibility

Requirements

Looking for more opportunities?