This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Marketing Operations Coordinator is responsible for supporting both current and new clientele, delivering prompt and professional customer service to internal and external customers. Key responsibilities include producer management—covering appointments, contracts, and licensing for new and existing producers—as well as overseeing distribution management. Additionally, the coordinator will handle projects assigned to support the broader team, ensuring seamless operations and effective collaboration across all functions.
Job Responsibility:
Collaborate with team members and producers to set up and maintain accurate producer information in Arrowhead’s CRM
Deliver outstanding customer service across all channels, consistently meeting or exceeding established KPIs
Provide professional and personalized assistance to producers and clients
Foster strong relationships between divisions and producers
Work independently while actively contributing to team priorities
Champion knowledge sharing by participating in training procedures
Manage a high volume of data and phone support
Support departmental needs by taking ownership of projects
Participate in and contribute to team meetings
Take on additional responsibilities as assigned
Requirements:
Organized and detail-oriented
Able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently
Excellent communication skills both verbal and written
Strong interpersonal, problem solving and analytical skills
Demonstrated proficiency with Microsoft Office products (Outlook, Excel, PowerPoint, and Word)
Able to interface with diverse employee and customer groups