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At Impact Food Group, we’re more than just a school caterer. We’re on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We’re constantly learning, evolving, and improving — every way, every day. Through our industry-leading brands — Innovate, Hutchison, Cucina, and Chapter One — we cater for over 800,000 students and operate in more than 900 schools nationwide, growing every year. We’re now looking for a talented and highly organised Marketing Coordinator to join and play a vital role in supporting our business. Guided by our values, integrity, bold, impactful, humble and community; you will help us shape a workplace and culture we can all be proud of. The Marketing Coordinator will bridge our central marketing team and operational business, rolling out best-practice marketing across all schools to drive participation, meal uptake, and customer experience. Reporting to the Head of Marketing & Communications it will be 2 days in the office or at sites and 3 days WFH. If you’re a collaborative, solution-focused professional who thrives in a busy and purposeful environment, we’d love to hear from you. Join us and be part of a team that is transforming lives through the power of food, making a genuine difference for students across the UK.
Job Responsibility:
Tailor business-wide marketing plans and campaigns that drive awareness, participation, and meal uptake with site specifics
Support retention activity, added-value initiatives, and adapt toolkits and campaigns to drive measurable impact
Support in the execution of Trust/school-specific marketing activity for new and existing sites, including launch campaigns, signage rollouts, and website content updates
Lead on site-level execution of food marketing activity including menus, meal deals, promotional campaigns, and theme days
Help develop engaging, customer-facing materials that drive awareness and uptake across students, parents, and staff
Support in the development and continuous improvement of IFG’s Perfect Site model
Support operational teams by tailoring best practice to provide canteen layouts, merchandising, point-of-sale, and customer experience best practice
Ensure school sites are fully equipped with marketing materials and signage that reflect brand standards and engage students
Set up and run student panels, both face-to-face and digitally, to gather quantitative and qualitative insights
Analyse findings and translate them into actionable recommendations that inform menus, marketing campaigns, and customer experience improvements
Support delivery, analysis, and reporting of client and consumer surveys
Support sites with action plans to ensure insights are embedded into site-level operations
Develop creative, impactful content using Canva and other tools for campaigns, promotions, website updates, and awards submissions (local and national)
Support with copywriting, design, and deployment of site-level communications, including school launch materials, digital signage, and online portals
Ensure all communications across new and existing schools are engaging, consistent, and aligned with IFG brand standards
Requirements:
Proven experience in marketing, ideally in a retail, foodservice, or consumer-focused environment
Understands the power of great customer experience in driving participation and sales
Confident engaging with different stakeholders – from students and parents to clients and site teams
Strong project management skills with the ability to balance multiple priorities, including school mobilisations
Can translate insight into actionable marketing activity
Creative, with a flair for content creation, design, and digital communications
Confident communicator, able to present ideas and influence at all levels
Flexible and willing to travel to sites across the UK 2-4 days a month
Experienced User of Canva
Experience of Working with digital Content Management Systems
Video/Photography to a Good Standard
Experience of using CRM Systems
Video Editing (e.g. Capcut)
Collaborative, solution-focused professional who thrives in a busy and purposeful environment