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The Marketing Coordinator supports in the tactical execution of Field marketing and digital activities and programs for their assigned geographical area within Caribbean and Latin America. Assists in effectively communicating those efforts to stakeholders. Effectively manage multiple projects and coordinate campaigns via efforts such as offer submissions, creative assets, landing page creation and email marketing. Ensures that all invoices are processed and tracked in a timely manner. Relay a consistent marketing message reflective of Marriott International, Loyalty and Brand strategic direction and guidelines. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to stakeholder concerns.
Job Responsibility:
Coordinator will be trained on execution of marketing tactical updates and will be responsible for reporting out on efforts
Support Caribbean and Latin America Field Marketing efforts including copywriting, image sourcing, landing page creation, and emails
Collect, review and submit invoices for marketing efforts and manage submission process in the internal invoice processing system in a timely and accurate manner
Ensure marketing communications support regional, market, and hotel business objectives and goals
Ensure execution and fulfillment of projects as outlined on marketing communications plans
Ensure adherence to Corporate Advertising and Marketing Communications standards, brand standards, and format guidelines
Ensure Digital Media tagging, creative, and deployment are accurate and shared with team
Manages Field Marketing Internal Channel process
Ensure marketing information provided to the properties is accurate, complete, timely, and enables hotels to meet or exceed guest expectations
Develop strong working relationships with outside vendors to ensure quality, cost effective creative executions
Upload images and maintain property digital assets and job files
Support stakeholder communications, including presentations, webcasts, developing meeting collateral, or maintaining distribution lists
Resolves issues that arise as a result of the marketing process and brings issues to the attention of regional and property leadership team as appropriate
Conducts regular audits of Marriott.com and third-party Websites as requested to verify each hotel is optimized for high quality custom images, content, links, and accurate translations
Support administrative duties and special projects or tasks as assigned
Use computers and computer systems (including hardware and software), enter data, or process information
Use computer systems and software packages to input, access, modify, store, or output information
Proficient in Microsoft Outlook, PowerPoint and Excel
Provide information to supervisors, co-workers, and stakeholders by telephone, in written form, e-mail, or in person
Inform and/or update the account managers, supervisors, stakeholders, and peers on relevant information in a timely manner
Speak to stakeholders and co-workers using clear, appropriate, and professional language
Talk with and listen to other employees to effectively exchange information
Work with other people to gather the information necessary to manage projects, achieve goals, and resolve problems
Support all co-workers and treat them with dignity and respect
Develop and maintain positive and productive working relationships with other employees and departments
Maintain brand standards through all activations and programming
Comply with quality assurance expectations and standards
Enter and retrieve data from computer systems using a keyboard, mouse or trackball
Enter and locate work-related information using computers and/or point of sale systems
Read and visually verify information in a variety of formats
Stand, sit, or walk for an extended period of time
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Maintain confidentiality of proprietary materials and information
Protect the privacy and security of guests and coworkers
Follow company and department policies and procedures
Perform other reasonable job duties as requested by Supervisors
Requirements:
High School or GED equivalent degree required
Bachelor degree preferred in Communications, marketing, hospitality management, or related field
2+ years of experience in Marketing -Preferred
Hotel property experience, hotel field marketing experience, or related- preferred
Must be fully proficient in written and spoken English and Spanish
Excellent communication skills, including writing skills, with great attention to detail
Impeccable proofreading skills and outstanding grammar
Self-starter and ability to work independently – a must
Must be a team player and collaborate well with multiple stakeholders
Work effectively in a fast-paced environment and consistently demonstrate a high level of organizational skills
Working knowledge of key database systems and Microsoft Office (including Outlook, Excel, PowerPoint and Word)
Ability to handle many diverse projects simultaneously
Knowledge of photography, production, and print execution