Marketing Coordinator

• Promote awareness of brand image internally and externally
• Use sales techniques that maximize revenue while maintaining existing guest loyalty
• Recognize opportunities to up-sell customers and sell enhancements
• Encourage guests to purchase or schedule preview package sales/tours
• Explain details and requirements related to sales presentations
• Verify eligibility requirements for preview package sales/tours
• Determine and give complimentaries to guests
• Answer guest questions about property facilities/services
• Receive, record, and relay messages accurately
• Follow all company policies and procedures
• Ensure uniform and personal appearance are clean and professional
• Maintain confidentiality of proprietary information
• Protect company assets
• Welcome and acknowledge all guests according to company standards
• Anticipate and address guests' service needs
• Thank guests with genuine appreciation
• Speak with others using clear and professional language
• Prepare and review written documents accurately and completely
• Answer telephones using appropriate etiquette
• Develop and maintain positive working relationships
• Support team to reach common goals
• Listen and respond appropriately to concerns of other employees
• Comply with quality assurance expectations and standards
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds
• Stand, sit, or walk for an extended period of time
• Perform other reasonable job duties as requested by Supervisors

• High school diploma or GED equivalent
• No related work experience
• No supervisory experience
• No license or certification required

Complimentaries to guests as gifts for patronage (e.g., rewards points, show tickets)