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Our client is seeking a passionate Marketing Content and Donor Experience Manager to shape and deliver a joined-up content and supporter experience strategy that strengthens connection, inspires generosity and builds long-term loyalty. This is an exceptional opportunity for an experienced content and fundraising professional from a charity background to use their creativity and insight to deepen supporter relationships and help bring hope, healing and practical aid to some of the world’s most isolated communities.
Job Responsibility:
Own the roadmap for content and donor experience
Lead editorial direction, copywriting and content quality across digital and print channels
Use performance dashboards, testing and insight to continuously optimise engagement and income
Manage agencies and suppliers while coaching colleagues in best practice
Ensure strong governance around GDPR, accessibility, ethical fundraising and data quality
Requirements:
Experience leading content and/or donor engagement across print and digital in a fundraising or charity context
Experience delivering successful integrated campaigns and journeys that grow Donor Income across a range of hybrid and digital platforms
Experience with CRM and/or marketing automation and working with data selections and segmentation
Experience managing stakeholders and/or small teams and agencies in a matrix environment
Knowledge of GDPR and/or PECR, fundraising regulations, accessibility and ethical fundraising practices
Familiarity with Scrum and sprint methodologies
To be educated to degree level or have equivalent professional experience