Marketing & Communications Manager

• Formulate communications and media calendar for each revenue stream
• Responsible for consistently creating positive and relevant news to drive PR value from earned local and global channels
• Work to enhance the brand image of each venue through reviewing all communications materials
• Direct the creation of compelling content that highlights the unique features and experiences offered by the hotels, convention center, and dining outlets
• Lead submissions for all awards targeted by the complex and actively canvass for votes and nominations with relevant stakeholders
• Source and collaborate with relevant partners and suppliers to create unique guest experiences and events
• Plan communications campaigns with marketing team and agencies to cover digital marketing, social media, email marketing, and traditional advertising
• Host and entertain media, bloggers, content creators and influencers to drive positive coverage
• Drive the marketing and promotion of hotel-led events held at the complex
• Monitor and analyze the performance of communications campaigns and prepare regular reports
• Conduct market research to identify consumer preferences, market trends, and competitive landscapes
• Analyze data from various platforms to provide informed proposal to meet commercial and business goals
• Review competitors to create in-depth communications strategies
• Proactively initiate partnerships drive business synergy and reduce costs
• Host prolific partners and industry players for continual engagement
• Seek relevant brands for co-branded guest experiences
• Monitor and maintain budget for all communications campaigns
• Responsible to gathering scope and costs for budgeted items related to marketing communications
• Manage and allocate the communications budget effectively
• Plan and prepare for annual budget submission and presentation
• Comply with hotel and department policies and procedures at all times
• Assist with any other Sales & Marketing projects as requested
• Contributing to the transversal projects of the Cross-Search & Meta team to develop the activity, generate incremental revenue
• Recommend new technologies to drive usage of advanced technological tools
• Strong analytical skills to challenge external stakeholders & develop relevant action plans
• Strong relational skills to demonstrate teamwork and to partner with cross-functional teams and internal teams
• To carry out other duties as and when assigned by the Management of the Hotel

• Minimum of 5+ years working in Hospitality marketing and e-commerce management
• Proven ability to build relationships and find new business: prospecting, networking, site inspections and sales calls
• Excellent knowledge of and ability in Microsoft Office suite required
• Experience in working in hospitality sales systems (e.g. Opera, Delphi) preferred
• Excellent communication skills, both written and verbal required
• Excellent time management and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on partnership needs, remaining calm and courteous at all times
• Must be results oriented with ability to be flexible
• Positive attitude and supportive, team based approach towards the attainment of the hotel's goals
• Strong analytical expertise: data oriented with focus on Tableau, GA4, OTA extranet, media agency reports
• Understanding of Distribution: CRS, PMS, connected partners
• Strong knowledge of marketing and communications principles and upcoming trends
• Passion for hospitality industry and is constantly seeking to be ahead of the curve, coming up with new innovative ways to drive revenue
• Strong network with key brands such as Forbes, Conde Nast, Travel +Leisure, Michelin Guide will be a major advantage
• Must be legally authorized to work in the U.S.A.

Strong network with key brands such as Forbes, Conde Nast, Travel +Leisure, Michelin Guide will be a major advantage

• Paid Time Off
• Medical, Dental and Vision Insurance, 401K
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities