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Fairmont Grand Del Mar Logo Fairmont Grand Del Mar · -

Marketing & Communications Manager

United States, Washington · Job Posted April 24, 2026
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Job Description

The Marketing & Communications Manager will spearhead strategies to maximize profitability through innovative marketing campaigns and public relations tactics that will elevate the hotel's brand and positioning. Your role will encompass creating impactful events and activations, enhancing customer satisfaction, and positioning the property as a luxury destination.

Job Responsibility

  • Spearhead strategies to maximize profitability through innovative marketing campaigns and public relations tactics
  • Create impactful events and activations
  • Enhance customer satisfaction
  • Position the property as a luxury destination
  • Formulate communications and media calendar for each revenue stream
  • Consistently create positive and relevant news to drive PR value
  • Enhance brand image of each venue through reviewing all communications materials
  • Direct creation of compelling content
  • Lead submissions for all awards
  • Source and collaborate with partners and suppliers to create unique guest experiences and events
  • Plan communications campaigns with marketing team and agencies
  • Host and entertain media, bloggers, content creators and influencers
  • Drive marketing and promotion of hotel-led events
  • Monitor and analyze performance of communications campaigns
  • Conduct market research
  • Analyze data from various platforms
  • Review competitors to create communications strategies
  • Proactively initiate partnerships
  • Host prolific partners and industry players
  • Seek relevant brands for co-branded guest experiences
  • Monitor and maintain budget for all communications campaigns
  • Gather scope and costs for budgeted items
  • Manage and allocate communications budget
  • Plan and prepare for annual budget submission and presentation
  • Comply with hotel and department policies
  • Assist with any other Sales & Marketing projects
  • Contribute to transversal projects of Cross-Search & Meta team
  • Recommend new technologies
  • Carry out other duties as assigned

Requirements

  • Minimum of 5+ years working in Hospitality marketing and e-commerce management
  • Proven ability to build relationships and find new business: prospecting, networking, site inspections and sales calls
  • Excellent knowledge of and ability in Microsoft Office suite required
  • Experience in working in hospitality sales systems (e.g. Opera, Delphi) preferred
  • Excellent communication skills, both written and verbal required
  • Excellent time management and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to focus attention on partnership needs, remaining calm and courteous at all times
  • Must be results oriented with ability to be flexible
  • Positive attitude and supportive, team based approach towards the attainment of the hotel's goals
  • Strong analytical expertise: data oriented with focus on Tableau, GA4, OTA extranet, media agency reports
  • Understanding of Distribution: CRS, PMS, connected partners
  • Strong knowledge of marketing and communications principles and upcoming trends
  • Passion for hospitality industry and is constantly seeking to be ahead of the curve, coming up with new innovative ways to drive revenue
  • Strong network with key brands such as Forbes, Conde Nast, Travel +Leisure, Michelin Guide will be a major advantage

Nice to have

  • Experience in working in hospitality sales systems (e.g. Opera, Delphi)
  • Strong network with key brands such as Forbes, Conde Nast, Travel +Leisure, Michelin Guide

What we offer

  • Paid Time Off
  • Medical, Dental and Vision Insurance, 401K
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities
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